Reviews
EASY AND EFFICIENT
Great service , comfortable waiting area (wit snacks and drinks) and great people who really want to help. I trust them. My Mazda runs like a fine watch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good customer service from Michael Johnston
I enjoyed working with Michael. He is a good listener, matter-of-fact communicator and he helped me make the right decision about the right car for me. He helped me get the options and deal that I wanted. I was impressed with the showroom and customer service overall. Thanks, Cox Mazda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David was very helpful. Enjoyed working with him. Very infor
My experience with the sales staff and other employees was great. They were very understanding of my situation. They were not pushy. They were informative & left me to make the decision. Thanks to all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing.
I just traded in my 12 year old Mazda 3 for a 2017 Mazda CX-5 and I have nothing but praises for Cox Mazda. They were professional, friendly and really helpful. This is my first big purchase and they helped me through the whole thing, from finding a car to financing. I would recommend them to anyone and everyone. Big shout out to David and Jay who really helped! Thank you!!!’
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brand New Car
This was a great buying experience from start to finish. I got the car that I want for the price I needed. I enjoyed working with Jesse. He was helpful and honest throughout the whole process. I will definitely get my next car from Mazda again. The car was worth every penny!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Service man very pleasant, in and out in no time! Found car clean no mess left. Ask them not to move my seat as I recently had back surgery and they didn't. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Negotiation Via Text!
Carl is simply the best!!!! My husband and Carl negotiated the lease through text. Carl then took part of his day off to close the deal! Jay was also fantastic! The entire experience was top notch!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service of Mazda Cx 7
Nick was very friendly and accommodating.. Provided a rental car while my car was having repairs.!Great service advisor to do business with.Would work with him again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
LOVE this dealership (who says that?!)
I bought my car at Cox Mazda and it has been there for every service. The Advisers are always friendly and accommodating. The Sales staff is always available to help, but they do not push anything on you while you are waiting for your car to be serviced. The facility itself is great - fast WiFi and coffee/water/snacks. No loud/annoying music. Couldn't be happier and I will be purchasing my next Mazda from them within a few years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Complimentary Service
I purchased a used car in the last 6 months from Cox/Mazda. I was told I would receive two complimentary service visits. I made an appointment and wasn't disappointed, they had me in and out of there within an hour! I was very impressed! The service adviser answered all my questions, it was a good experience. Thanks Cox/Mazda!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
