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Sunset Cadillac of Sarasota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (283 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Cadillac of Sarasota from DealerRater.

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Repeat Customers

Visits with Sunset Cadillac Sarasota are always professional and pleasurable whether dealing with the sales staff or service department. My husband and I have bought/leased 5 vehicles from Sunset Sarasota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stacy, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Sunset Cadillac of Sarasota and we hope to see you again.

More Than a Sales Rep....Customercentric Rep

MARYANNA PHILIPPSEN!!! She is the only thing that distinguishes Sunset from every other dealership from whom I've purchased vehicles over the years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Peter, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Cadillac xt5

Our sales rep was courteous, professional, knowlegable, and helpful in the entire process. Facilities were impressive and inviting. Finance officer was very nice and extremely efficient with all our documents.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Hilton, your satisfaction is our top priority. Thank you for the wonderful review, we hope to see you soon!

New ST5

Dealer had a plentiful assortment of new vehicles, colors, equipment. Quick and efficient transaction. We appreciated that we could see and pick the vehicles before choosing the one we liked best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

Excellent service. Meet all expectations. Sales agent very knowledgeable and responsive to my particular objectives. Second Cadillac leased. Will returm

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love the new facility.

Julie was an outstanding and trusted service provider. She served as an excellent advocate for me with my warranty company. She even introduced me to the mechanic who worked on my car. I felt well taken care of while there..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service!

Julie was lovely, professional and took time to answer my questions. Everything about Cadillac is first class. Wipes should have been installed new when I bought the car instead of 7 months later telling me I need them. Thank you Julie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great dealership

Sales rep was very easy to work with. Was informative and responded quickly to our questions. Did a good job indoctrinating us to our new Escalade ESV

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership

This dealership has perfect scheduling, excellent service writer, Rod Kimpton, excellent work done on time. In general it represents the quality of Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

Always friendly and qualified staff. Great waiting room, very clean with current magazines and huge TV. Service is quick and Checkout is also quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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