Reviews
Write a reviewRepeat Customers
Visits with Sunset Cadillac Sarasota are always professional and pleasurable whether dealing with the sales staff or service department. My husband and I have bought/leased 5 vehicles from Sunset Sarasota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stacy, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Sunset Cadillac of Sarasota and we hope to see you again.
More Than a Sales Rep....Customercentric Rep
MARYANNA PHILIPPSEN!!! She is the only thing that distinguishes Sunset from every other dealership from whom I've purchased vehicles over the years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Peter, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
Cadillac xt5
Our sales rep was courteous, professional, knowlegable, and helpful in the entire process. Facilities were impressive and inviting. Finance officer was very nice and extremely efficient with all our documents.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Hilton, your satisfaction is our top priority. Thank you for the wonderful review, we hope to see you soon!
New ST5
Dealer had a plentiful assortment of new vehicles, colors, equipment. Quick and efficient transaction. We appreciated that we could see and pick the vehicles before choosing the one we liked best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
Excellent service. Meet all expectations. Sales agent very knowledgeable and responsive to my particular objectives. Second Cadillac leased. Will returm
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love the new facility.
Julie was an outstanding and trusted service provider. She served as an excellent advocate for me with my warranty company. She even introduced me to the mechanic who worked on my car. I felt well taken care of while there..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service!
Julie was lovely, professional and took time to answer my questions. Everything about Cadillac is first class. Wipes should have been installed new when I bought the car instead of 7 months later telling me I need them. Thank you Julie!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
Sales rep was very easy to work with. Was informative and responded quickly to our questions. Did a good job indoctrinating us to our new Escalade ESV
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership
This dealership has perfect scheduling, excellent service writer, Rod Kimpton, excellent work done on time. In general it represents the quality of Cadillac.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Always friendly and qualified staff. Great waiting room, very clean with current magazines and huge TV. Service is quick and Checkout is also quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
