Sunset Cadillac of Sarasota

Service personell were fast courteous and solved my problem. Solution was more complex than anticipated so a loaner car was provided, excellent communications to keep Mme updated.

great service writer kept me informed .about the length of service and cost and repairs.the repairs were done as stated.

Julie took the time to explain everything and was very professional and helpful. Service tech went over and above to let me know of marginal worn parts to keep an eye on.

The facilities are clean and welcoming and the staff are very professional. Most recently I was assisted by Julie who was very helpful, professional and responsive.

Everyone is nice, friendly and professional. The entire staff is exceptional. We are fortunate to have such a wonderful dealership.

Service was completed in less time than expected. Waiting lounge was very clean and pleasant. Staff was courteous and efficient.

Everything went as explained yes and yes we are happy with the day I am not a good day but

I unfortunately had a leased ST5 2027 SUV which was defective. The Dealership helped me get a new different ST5 SUV. They were all helpful and courteous to me

Fast, efficient service. Julie in the Service Department is outstanding and provides exemplary customer service. I wouldn't take my car anywhere else but a Sunset dealership.

First and formost, it was the presence of Mary Philippson. She was a joy during the whole process. Purchasing a car for anyone is stressful. Mary made it a walk in the park. She is an advacate for Cadillac! Represents the Cadillac mantra. She is a keeper!