Reviews
Service Advisor - Amilcar is very Professional and
Service Advisor - Amilcar is very Professional and provides timely updates on repair progress. I was a Customer at another Dealer and chose South Bay after my experience with Amilcar.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steve, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Overall a smooth purchase experience.
Overall a smooth purchase experience. The staff was professional and responsive, and the GLE delivery process was clear and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.
All the.
All the.sales staff was very pleasant, friendly & helpful. We were very happy with the entire experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Great deal on a great car, Ronelle was knowledgeable and
Great deal on a great car, Ronelle was knowledgeable and not pushy, made sure i had everything setup before leaving dealership and helped me get the best price. Juan from Service was outstanding. Great place to buy a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Bay! If you ever need help, just give us a call. Happy motoring!
Emily Anderson did a great job helping put me into a new
Emily Anderson did a great job helping put me into a new lease on short notice...and although a relatively new vehicle some issues developed within the system and Frank Perri in service took great care of getting my CLA back to normal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ali (sales) was awesome, helpful but not pushy or
Ali (sales) was awesome, helpful but not pushy or overbearing. Kourosh (finance) stayed late to complete our purchase super helpful took his time to explain engaged in relevant and personalized conversation. Hands down best car buying experience I ever had
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mario, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
My sales agent Matthew (Matt) was very patient,
My sales agent Matthew (Matt) was very patient, knowledgeable and spent the time with me that I needed. He did not pressure me into purchasing a vehicle. I was able to get the car of my dreams at a deal that worked right for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for the kind words! We strive to provide exceptional service, and we are delighted that Matt was able to assist you in finding your dream car. We value your satisfaction and are always here to help you in any way possible.
Excellent Service Nancy was Wonderful and Mr.
Excellent Service Nancy was Wonderful and Mr. Morales Professionalism from Everyone was Received Outstanding experience and Financial expertise was Great I love my car- color is exceptional and beautiful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.
Amazing Service Experience.
Amazing Service Experience. Their Service Advisor Natalie Duncan is excellent. The service was quick and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sunil, thank you for your kind review; we are happy to pass along your comments to Natalie Duncan at Mercedes-Benz of South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!
I dealt with a broker who made it so easy.
I dealt with a broker who made it so easy.for me to buy the car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!