Reviews
This is my 2nd time purchasing a vehicle with Bev Smith
This is my 2nd time purchasing a vehicle with Bev Smith Toyota and they always make it a great experience!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
over 8% apr!
over 8% apr! xxx! Now you are requiring me to use 15 words here. WHY????
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
This was a very pleasant service.
This was a very pleasant service. Tyler was prompt, polite and professional. He was even able to expedite my service as I had another obligation dropped on me the last minute. I did not have to deal with any hard sell pushes from random sales people like I had on previous visits and I greatly appreciated that. Finally, I got a few minutes to catch up with Ken, the nicest salesperson I've ever met. He put me in this Taco last year. Thank you Bev Smith team. Keep making improvements like this.
- Customer service —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service representative Tyler was great - very
Service representative Tyler was great - very professional and kept me informed as to work progress.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ken is definitely the man to see at Bev Smith, I’m happy
Ken is definitely the man to see at Bev Smith, I’m happy he’s back after a short hiatus, Bev Smith honestly gets my business because of his honesty and just an all around awesome guy. You will not be disappointed when you go and see Ken. I highly and personally recommend him. Thanks Ken.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Back of the house took foreverrrrr to.
Back of the house took foreverrrrr to. process my purchase. I scored it 4 star because my Salesperson (Ken Reeves was a 5+!)
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Those that helped were curteous.
Those that helped were curteous. I have no complaint about the service I received Saturday
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolutely best service ever!
Absolutely best service ever! Great promotion on tires and alignment-car feels like brand new; quick and easy-truly Tyler made it most pleasant experience - thank you!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I called to schedule an appointment to replace my
I called to schedule an appointment to replace my passenger side mirror and upon my arrival at my appointment I am told that we don’t have the part for your fix. This is my second poor experience with your service department. I did not get my car fixed.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service, super rep, very upscale computer
Excellent service, super rep, very upscale computer systems and new building layout. Everyone courteous and helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
