Reviews
Excellent service as always.
Excellent service as always. The staff was very friendly. Only had tires rotated. Quick service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We value your feedback about tire rotation at Serra Toyota Birmingham and appreciate you noting our staff's politeness. Thank you for choosing us.
Very helpful salesman and the service dept was busy but
Very helpful salesman and the service dept was busy but still was done within 1 hour
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the kind words about our sales team and service department at Serra Toyota Birmingham. Glad we could meet your timeline expectations, too.
Excellent service throught the business.
Excellent service throught the business. Experience was thr best ever purchasing a vehicle from Serra
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback. It's great to know your vehicle purchase at Serra Toyota Birmingham was a positive one. Take care and safe driving!
Easy buying experience.
Easy buying experience. Fair prices, didn't seem like they were trying to gouge me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the kind words about your purchase at Serra Toyota Birmingham. We always strive for fair prices and a pleasant buying experience. Enjoy your new vehicle!
Staff are helpful and knowledgeable and are willing to
Staff are helpful and knowledgeable and are willing to work with you. Michael Shinkle was exceptionally helpful in getting me into my new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about the staff here at Serra Toyota Birmingham. It's great to hear that Michael Shinkle helped ease your transition into a new vehicle. Thank you for choosing us!
They are friendly and seem to know what they are doing.
They are friendly and seem to know what they are doing. They are well organized.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear you found our team at Serra Toyota Birmingham friendly, knowledgeable and well organized. It's important for us to provide you with great service. Thank you for your high rating.
Great experience.
Great experience. Friendly staff that go above and beyond to assist you in completing your deal. From the time you step through the door all staff was courteous and attentive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear you had a positive experience with our hardworking staff at Serra Toyota Birmingham. We take pride in assisting customers throughout the process, ensuring that everyone who walks through our door is met with courtesy and attentiveness. Thank you very much for your high rating.
Great experience, I feel like it was a fair deal on my
Great experience, I feel like it was a fair deal on my Camry. Thanks Devin Davis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's encouraging to hear you had a positive experience at Serra Toyota Birmingham and found your Camry purchase satisfactory. Your words acknowledging Devin Davis are appreciated too. Thank you for sharing.
Great to work with Erick, Frank and Sean on the deals!
Great to work with Erick, Frank and Sean on the deals! Will go back in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about the work of Erick, Frank, and Sean at Serra Toyota Birmingham. It's encouraging to know you found your experience satisfactory. We look forward to continuing our service in the future.
Abdoul is the best!
Abdoul is the best! He has the patience of Job! 😄 Made it a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your high rating and are glad that Abdoul made it a successful experience for you at Serra Toyota Birmingham. Your recognition is appreciated, see you next time.
