Skip to main content

Serra Toyota

(3,767 reviews)
Visit Serra Toyota
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (205) 727-9172 (205) 727-9172
Used (205) 304-0114 (205) 304-0114
Service (205) 352-4508 (205) 352-4508

Reviews

(3,767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Shawn was awesome!

Shawn was awesome! Highly recommended! I would go to him again and again for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words. Shawn and the rest of our team at Serra Toyota Birmingham strive to provide superior service. We look forward to assisting you in future endeavors.

Clean atmosphere.

Clean atmosphere.Friendly environment.Our contact person Shannon Grider was very professional,courteous and knowledgeable. I was impressed with the overall efficiency of the place.It was a good experience.Shannon took good care of us and the car.Thank you. Merry Christmas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased you enjoyed the clean environment and friendly atmosphere at Serra Toyota Birmingham. It's great to hear that Shannon Grider professionally assisted you, taking good care of both your needs and your car. Here's wishing you a calm Christmas period as well - all the best.

Serra Toyota at Center Point has awesome people working

Serra Toyota at Center Point has awesome people working there who offer exceptional service, very pleased with every experience with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great, fast, and efficient service.

Great, fast, and efficient service. Customer service was top notch and everyone seemed to have knowledge of what you may be looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recognition of the efficient service and knowledgeable staff at Serra Toyota Birmingham. Thank you for sharing your positive experience.

Clean professional wonderful people.

Clean professional wonderful people. Have great hospitality. Will make sure you leave happy and satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your favorable feedback! Your satisfaction is our top priority at Serra Toyota Birmingham. Thank you for choosing us.

Fair, courteous, and professional from start to finish.

Fair, courteous, and professional from start to finish. The entire team worked together to Accomplish every aspect of the deal! A very pleasant experience that started and finished with the positive attitude of my salesperson Alexis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about the professional team here at Serra Toyota Birmingham. Your positive experience with our salesperson Alexis is a testament to her commitment. Thank you for your support and rating us 5 stars.

Serra Toyota dealership does goodwork and the staff is

Serra Toyota dealership does goodwork and the staff is friendly and the wait time is responsible. I have been going to them for years and would definitely recommend them to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's good to know that you've experienced positivity at Serra Toyota Birmingham over the years and appreciate our efficient timing. We value having you in our circle and truly welcome your recommendations. Thank you!

My sales person Marie-Anne Kramo is excellent.

My sales person Marie-Anne Kramo is excellent. Her professionalism, joy, smile, energy and love for her clients is like one you never see these days. I will recommend and buy with her again and again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your high praise of Marie-Anne Kramo. Her professionalism and energy certainly set her apart. We look forward to your future business with Serra Toyota Birmingham.

My experience was good the dealer ship got me in on my

My experience was good the dealer ship got me in on my scheduled appointment Time and out in a good timely manner . Well pleased with that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are pleased to hear about your timely appointment at Serra Toyota Birmingham. Your satisfaction matters to us, thank you for acknowledging the efficient service.

Very clean and a relaxing atmosphere.

Very clean and a relaxing atmosphere. I as for a salesman and was met in just a moment. Devin Davis, great attitude, not pushy. Delivered just what I ask for. A pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about Serra Toyota Birmingham and our staff's prompt service. It's comforting to read that our environment gave you ease. We hope to provide the same quality of pleasant experiences in all your future interactions with us.