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Riverside Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Repairs were not done due to age of vehicle. Too many items had gone bad.

Repairs were not done due to age of vehicle. Too many items had gone bad.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Chip Evans the salesman was so helpful and really knew the vehicle and could answer all my questions. He took time to show me each vehicle I wanted to look at and testdrive so I got the vehicle that was just right for me.

Chip Evans the salesman was so helpful and really knew the vehicle and could answer all my questions. He took time to show me each vehicle I wanted to look at and testdrive so I got the vehicle that was just right for me.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you, Riverside, for all the support and service you have provided to me in the years I have been using you!! I have always been very satisfied and love Laurie for her attention and help!! I am a customer for life and Thank you again for everything!!!

Thank you, Riverside, for all the support and service you have provided to me in the years I have been using you!! I have always been very satisfied and love Laurie for her attention and help!! I am a customer for life and Thank you again for everything!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The dealership took my wife?s vehicle in for a small issue, turned out to be a trailer brake switch which is $15 on Amazon. Was told on a Wednesday morning it would be a quick fix so we dropped it off while my wife was at work. Find out on Monday after calling the dealer because we had not heard ANYTHING that they didn?t know how long until it could be fixed! Come to find out she had to order the part and had no ETA. But that?s not the worse part, it?s not a part that keeps the car from running ect. There was no excuse or reason for the poor communication or lack there of, this has been about the 3rd or 4th chance we?ve given Riverside Chevy Service. So we were down one vehicle for a week with no solution and no excuse for holding the vehicle hostage. No More! We will take the drive to Capital GMC in Montgomery and gladly have them service our vehicles. Riverside is 3 miles from our home. Convenient isn?t always the best option. Drive a little farther and go to Montgomery and see the impeccable staff and service department at CLASSIC GMC.

The dealership took my wife?s vehicle in for a small issue, turned out to be a trailer brake switch which is $15 on Amazon. Was told on a Wednesday morning it would be a quick fix so we dropped it off while my wife was at work. Find out on Monday after calling the dealer because we had not heard ANYTHING that they didn?t know how long until it could be fixed! Come to find out she had to order the part and had no ETA. But that?s not the worse part, it?s not a part that keeps the car from running ect. There was no excuse or reason for the poor communication or lack there of, this has been about the 3rd or 4th chance we?ve given Riverside Chevy Service. So we were down one vehicle for a week with no solution and no excuse for holding the vehicle hostage. No More! We will take the drive to Capital GMC in Montgomery and gladly have them service our vehicles. Riverside is 3 miles from our home. Convenient isn?t always the best option. Drive a little farther and go to Montgomery and see the impeccable staff and service department at CLASSIC GMC.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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You could never find a dealership that will go the extra mile in the sales or in the service department. Always ready to help you.

You could never find a dealership that will go the extra mile in the sales or in the service department. Always ready to help you.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love the Customer Service at Riverside Chevy! We?ve bought several trucks and cars and the buying experience and service is 2nd to none!!

Love the Customer Service at Riverside Chevy! We?ve bought several trucks and cars and the buying experience and service is 2nd to none!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome as always. Great guys to deal with. Always up to date.

Awesome as always. Great guys to deal with. Always up to date.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service , Great Customer Service, A clean place to wait while your Vehicle is being service. They don?t have you waiting for hours and hours.

Excellent Service , Great Customer Service, A clean place to wait while your Vehicle is being service. They don?t have you waiting for hours and hours.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Missing parts after service was done . Had srews missing on engine air filter and brought it to the attention of Laurie the service advisor at riverside and she became very hostile. Another occasion had a sway bar link missing after being told that I needed both c v axles and cv outter seal replaced. On another occasion I had tires rotated last year and they forgot to tighten up lugs and tire almost came of on 231 right in front of dealership and Wes Bonner calls and offered me a cup of coffee . Really I could of been killed and you offer me coffee. This dealership does not show any respect in the service department. The parts department are top notch thanks to chuck and Robbie

Missing parts after service was done . Had srews missing on engine air filter and brought it to the attention of Laurie the service advisor at riverside and she became very hostile. Another occasion had a sway bar link missing after being told that I needed both c v axles and cv outter seal replaced. On another occasion I had tires rotated last year and they forgot to tighten up lugs and tire almost came of on 231 right in front of dealership and Wes Bonner calls and offered me a cup of coffee . Really I could of been killed and you offer me coffee. This dealership does not show any respect in the service department. The parts department are top notch thanks to chuck and Robbie

Rating breakdown (out of 5):
Customer service
1.0
Buying process
4.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First class,dedicated experienced representation of service requested‼️

First class,dedicated experienced representation of service requested‼️

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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