Riverside Chevrolet

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 25, 2019

    Awesome as always. Great guys to deal with. Always up to date.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2019

    Excellent Service , Great Customer Service, A clean place to wait while your Vehicle is being service. They don?t have you waiting for hours and hours.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 11, 2019

    Missing parts after service was done . Had srews missing on engine air filter and brought it to the attention of Laurie the service advisor at riverside... and she became very hostile. Another occasion had a sway bar link missing after being told that I needed both c v axles and cv outter seal replaced. On another occasion I had tires rotated last year and they forgot to tighten up lugs and tire almost came of on 231 right in front of dealership and Wes Bonner calls and offered me a cup of coffee . Really I could of been killed and you offer me coffee. This dealership does not show any respect in the service department. The parts department are top notch thanks to chuck and Robbie

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 28, 2018

    First class,dedicated experienced representation of service requested‼️

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    March 26, 2018

    Really good service, they take time to explain things and what other options you have.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 20, 2018

    Wonderful customer service. Very friendly and helpful. Many cars to choose from. I would definitely recommend shopping for a new or used car here at Riverside... Chevrolet.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 19, 2015

    Dealing with Wes Bonner helping me to get the BEST car to fit my needs, and EVERYTHING else he did to make this one of the BEST buying experiences I have... had in over ten YEARS! Would recommend the hometown service, with outstanding product selection anytime!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    February 6, 2014

    Very disappointed with the service department at Riverside. Initial warranty service repair was not completed as originally promised resulting in a secondary... trip to the service department. Upon my return trip I was told that the additional part had to be ordered and I would be called when it arrived. One week to the day later and still no phone call so I called Ms. Tompkins in service and she informed me the part should be in the following morning. Ms. Tompkins again stated she would call me when they received the part & schedule my appointment. Three more days have pasted now and still no phone call! I guess I'll have to wait another couple days, that will be week number two, then call Riverside Service back yet again. Let me also say that this is a new vehicle with only a few thousand miles on it meaning it's all warranty service work. What's the Service Problem at Riverside??? It is the worst service experience of my 35 years driving and/or punishment for not buying my Chevy from them. BTW, I did go to Riverside sales FIRST but they didn't have what I wanted and were unable to get it so I went elsewhere.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    July 21, 2013

    Bought four vehicles from this dealership which does not mean much with this Chevy dealer. Went to purchase my next truck and I thought everything was... set but after being offered a good price for my trade back at the end of January the young sales manager tried to say my vehicle was not worth that much for which I showed him a NADA value I had printed off for my truck which did not match his. He tried to explain away why he could not give me that much for my truck. The salesman had already punched in the numbers on his computer for the truck I wanted and I thought everything was a go. The young sales manager was walking around real nervous like so I sense something was up. He wanted me to meet him half way so I had already taken off 1,000 dollars off what I wanted for my truck which was not good enough for him so he let me walk out over 500.00 dollars. The salesman said he would call me back or email me after he worked on the sales manager a little bit. I never heard another word from the dealer so I called and was told they were having a meeting on it. Never heard another word from the dealership. If they treat a man like me with a vision disability, blind in one eye I would hate to see what they would do to other people with disabilities. Thanks for reading and God Bless

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2012

    Very good experience with no surprises. Jerry Duke handled everything in a very professional manner.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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