Sam Boswell Honda

We live in another state, but we traveled to Sam Boswell Honda to purchase a pre-owned 2018 Jeep Wrangler Rubicon that was advertised online. We worked with our salesman, Jeff and the general manager, Josh. They were both professional and worked with us throughout the purchase process. Jeff is very outgoing and willing to answer any questions. After traveling several hours, Jeff was there waiting for us to arrive and had the Jeep ready and detailed. We are pleased with our purchase at Sam Boswell Honda!

Recently I purchased a 2026 Honda Ridgeline at Sam Boswell Honda. The overall experience was outstanding, and my salesman Mike was super to deal with - a solid 5 star experience. He was courteous and knowledgeable, and quick to answer every question that I had. The purchase was smooth and easy, and his communication in every step of the process was excellent. The only reason I could not give a full 5 star overall was due to a couple of minor paper work problems encountered but nothing horrible, but enough to be able to say a high 4 overall. However, Mike's service alone was top notch and I would definitely ask for him if you are buying from here.

The one star is for the service department that Sam Boswell in Enterprise Alabama has and Derrick is the guy over the technicians and he don't hold his techs accountable for messing up vehicles and wants you to pay more money toward services being done that they messed up on but denies it because my best friend took a vehicle in and left with more problems than she arrived then was denied of the technicians causing more problems to her vehicle and wanted to charge more money for services to be done and had attitudes about how they didn't cause anymore damage to her vehicle.Meanwhile missing work and kids appointments going back and forth to Enterprise and this is the 3rd time vehicle has been in their care within a 2 week period and wanted it back a 4th time til finally said she wouldnt be charged for the last service and for her to not bring the vehicle back since we don't trust his techs but the attitude after asking to speak to Josh the General manager and the owner of Sam Boswell was uncalled for so I wouldn't take anything to get worked on to Sam Boswell til they put different ppl in charge and different techs. Then the Mackenzie girl at the service department desk also comes with attitudes when being asked to speak to someone higher in charge which was Josh the GM due to the ongoing problem of my friend vehicle and kept making excuses of what Josh was doing,so I personally walked onto the sales floor asking for Josh and he was in his office as if he was so busy but wasn't so instead of y'all personal feelings to one another next time please be more professional about the customers concerns of their vehicles.

The one star is for the service department that Sam Boswell in Enterprise Alabama has and Derrick is the guy over the technicians and he don't hold his techs accountable for messing up vehicles and wants you to pay more money toward services being done that they messed up on but denies it because my best friend took a vehicle in and left with more problems than she arrived then was denied of the technicians causing more problems to her vehicle and wanted to charge more money for services to be done and had attitudes about how they didn't cause anymore damage to her vehicle.Meanwhile missing work and kids appointments going back and forth to Enterprise and this is the 3rd time vehicle has been in their care within a 2 week period and wanted it back a 4th time til finally said she wouldnt be charged for the last service and for her to not bring the vehicle back since we don't trust his techs but the attitude after asking to speak to Josh the General manager and the owner of Sam Boswell was uncalled for so I wouldn't take anything to get worked on to Sam Boswell til they put different ppl in charge and different techs. Then the Mackenzie girl at the service department desk also comes with attitudes when being asked to speak to someone higher in charge which was Josh the GM due to the ongoing problem of my friend vehicle and kept making excuses of what Josh was doing,so I personally walked onto the sales floor asking for Josh and he was in his office as if he was so busy but wasn't so instead of y'all personal feelings to one another next time please be more professional about the customers concerns of their vehicles.

The staff, especially the salesman Kenny Jackson, was very courteous, yet professional and helpful. The atmosphere was warm and welcoming and made us feel very comfortable. They worked with us to get the best deal possible. We left completely satisfied and will be referring any of our relatives and friends in need of a vehicle to your dealership. Thanks again!!

I got there at 4:30 on July the 4th to buy a vehicle and my salesman Matt was training a new salesman. They took the time to see what I was looking for and stayed past there get off time to make sure that I was happy with my new vehicle. I didn’t feel pressured about anything. I give all of these guys an A+++++. That includes the finance guys etc. thank you Sam Boswell Honda

The process of getting my vehicle was easy. I was kept updated with the route of the vehicle. Charlie and Cory Howard were awesome! They answered my questions and made sure I felt welcomed

Awesome service. I had a great experience. The dealer ship was very clean. Every one was super nice.

Clean, helpful and took care of my needs quickly so that I wasn't hung at the dealership all day waiting on the service to be done

I’m a 64 year-old disabled veteran. I bought a 2018 Dodge charger scat pack with around 72,000 miles , with an extended warranty and maintenance program. Within six weeks started having problems with the transmission and the engine light come on took it to the service department number eight call packet went bad. They said they could not duplicate the problem. Understand I have a warranty I spoke with the owner Mr. Boswell today. I’m just a common person and that gentleman took. I’m guessing 45 minutes or so of this time going over all my problems asking very relevant questions and showing upmost, professional and caring attitude. I hope this can be resolved. I believe just with the conversation we can get something done either way it was a Pleasure talking to someone who’s old school and listens to the customer.