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Palmer's Toyota Superstore

(109 reviews)
Visit Palmer's Toyota Superstore
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (888) 481-8467 (888) 481-8467
Used (888) 445-9543 (888) 445-9543
Service (888) 463-1339 (888) 463-1339

Reviews

(109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmer's Toyota Superstore from DealerRater.

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Great Experience!

This is the second vehicle purchase from Palmer's Toyota by me. The whole experience was excellent from start to finish and I would recommend them to anyone looking for a vehicle. My salesperson, Diana was nice, professional, and knowledgeable. She should be commended by the job she does through the whole car buying process. If you are looking for a professional sales staff, friendly customer service, and a non-pressuring experience, go to Palmer?s Toyota. I have purchased several vehicles over the past years and Diana is the best by far salesperson I have ever worked with! Thanks again, Palmer's Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very knowledgeable and friendly

Went for service but also wanted to check on possibly purchasing a new vehicle. My service tech, Brandon, put me with Randy. Randy was extremely knowledgeable and friendly. Ended up purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent experience purchasing 2017 Highlander

David Parnell at Palmer's was extremely thorough and took care of us throughout the entire process. Highly recommend Palmer's and David to anyone in the market for a new Toyota! Thanks, David!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

MD was very patient, knowledgeable, and friendly.

I wanted an additional car to commute back and forth to work. I didn't want to spend a lot of money; however I needed something that would be durable and reliable for my needs. The sales representative, MD Hague showed me vehicles based on my needs and we were able to find a great vehicle. It was an awesome experience. The sales manager worked directly with him to ensue negotiate pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Experience

The sales and finance departments did an exceptional job on a Sunday afternoon just before their closing time to make sure we got the car we needed for the price we could afford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase of new 4-Runner

Palmers provided my family with very professional and friendly service. Randy Yusef was very friendly and very knowledgeable. We felt he was one of the family working with our best interest in mind. We had already been to another dealership today and was not impressed with the personnel's demeanor towards the customers. We don't buy vehicles often, but Palmers will be our first stop next time we do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Dealership in Mobile, AL

Thank you so so much for everyone at Palmers Toyota! Being a young, new car buyer I was very unaware of what all had to be done to purchase a new car. Ann and Sean were the absolute best to work with. They were very patient with me and did everything to their ability to make sure I enjoyed the experience! I am very excited to say that I am a proud new owner of a 2017 Toyota RAV4! Thank you again to everyone at Palmers! Y'all are the BEST!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

The team at Palmers Toyota really made it simple and enjoyable to purchase our new vehicle. We especially enjoyed working with our salesperson, Eddie, and the finance director, Colton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good

The entire staff at Palmers Toyota went out of their way to make my experience a good one. I felt like my time was valued and felt no pressure to make a decision that I was not comfortable with. My salesperson MD was very informative and helpful with assisting me in making my final choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Painless

Quick and easy. Very friendly. Salesman was helpful and not pushy. Finance department answered all questions and gave informed information. Easiest car buying experience ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.