Reviews
Got me 60%off tires
My tires needed replaced at 35k miles. Helped me get tire company to cover nearly 2/3 price of new tires. They worked quicky and were extremely nice
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
I couldn’t have been happier with the every aspect of my visit. Matt, my service advisor was outstanding, he was friendly and extremely knowledgeable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best car buying experience to date!
Cody is a professional through and through. With every step in the buying process he was right there with detailed information and no miscommunication and got us a xxxx of a deal. By far the best salesmen at a quality dealer. The finance guy we worked with was also extremely passionate about providing unmatched customer service. Very satisfied look forward to trading and buying again soon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and fast.
i was in and out in a short time, just like they promised. Very comfortable waiting area with the option of tables outside if the weather is warm enough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome experience
Cody made me feel like family even before I purchased my brand new truck. Thanks to the whole Ford family and I'll definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly Fun Service
My husband and I recently went to Ford Lincoln of Franklin interested in leasing a new Ford Explorer. We went in pretty much knowing exactly what we wanted. We were introduced to Les, who would become our salesman. Everyone was so great to work with. There was no pressure, no attempts to upsell us, and they helped get us into the exact vehicle we wanted! Les was very knowledgeable and helped us get set up in our new vehicle. Our finance specialist Riley was also awesome to work with. He informed us of all our options for add on and their cost. But there was no feeling of pressure to buy extra stuff. I’ve been a hard core Chevy girl my entire life. Best car buying experience yet. Thank you Les and Ford of Franklin!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely nice, professional, courteous, and fast
Got our explorer from there February of 2015. Have had a few warranty issues and they have stood behind everything. All the consultants are very professional and are willing to go out their way. Highly recommend buying from this company...and take advance of their service after the sale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy we could consistently provide you with a positive experience since purchasing your Explorer! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Very helpful
Cody Martin helped us out tremendously between shopping through cars and makijg sure we were happy with what we were getting. Was a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Cody and his whole team were a+!
We are very pleased with the service we received from Cody, Hayne and Riley (in financing). Everyone was really helpful and receptive to what we were looking for in a new vehicle and what we were wanting to pay. Everything was so low pressure and easy. We really weren't planning to purchase a brand new Ford Flex but we felt like we were being treated fairly and we fell in love with the Flex' style and features!! Thank you Cody and Team! When it's time to get cars for our kids we will be back!! John & Tonya M.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great salesman
Clyde Maxwell is the best salesman I have delt with. This is the second car I have purchased from Clyde and would recommend when are looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
