Reviews
Cameren was my salesman. He was great and easy to work with. Will always come back to buy another vehicle. An amazing atmosphere to be a part of everyone was very helpful.
Cameren was my salesman. He was great and easy to work with. Will always come back to buy another vehicle. An amazing atmosphere to be a part of everyone was very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Spencer, we're happy you found our staff so supportive during your time here. Please let me know if there's anything else we can do for you.
This experience was so much better. I had a recall on my truck, but the staff was so amazing. From the serviceman that greeted to the person that handled my case, everyone was amazing. The waiting room was nice. My service was taken care of quickly, and I had all things taken care. Other than the drive to Ford of Murfreesboro, everything went wonderfully. I definitely recommend this service department. Thank you so much for everything!!
This experience was so much better. I had a recall on my truck, but the staff was so amazing. From the serviceman that greeted to the person that handled my case, everyone was amazing. The waiting room was nice. My service was taken care of quickly, and I had all things taken care. Other than the drive to Ford of Murfreesboro, everything went wonderfully. I definitely recommend this service department. Thank you so much for everything!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Candace, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
In and out within an hour. Great service. Service easy to schedule, greeted by my service advisor. Made comfortable in the waiting area. What more could you ask for ? ?
In and out within an hour. Great service. Service easy to schedule, greeted by my service advisor. Made comfortable in the waiting area. What more could you ask for ? ?
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Margaret, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Jay was great. Everyone was friendly and courteous . Everything was done like i asked . It was done in a timely manner. Fast service less then 3 hours to service my vehicle
Jay was great. Everyone was friendly and courteous . Everything was done like i asked . It was done in a timely manner. Fast service less then 3 hours to service my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words about your experience here at Ford of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed.
I had my engine air filter changed and when I inspected the work I noted that the square air filter compartment was not vacuumed or wiped out of dust and debris. Seems to defeat the purpose of replacing the old filter with the new.
I had my engine air filter changed and when I inspected the work I noted that the square air filter compartment was not vacuumed or wiped out of dust and debris. Seems to defeat the purpose of replacing the old filter with the new.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you; we appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
I brought my truck in for service and a rear end noise. Tanner got the truck out as fast as possible. No more noise and service is complete.
I brought my truck in for service and a rear end noise. Tanner got the truck out as fast as possible. No more noise and service is complete.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words about your experience here at Ford of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Excellent service as always. Tanner always keeps me informed while I am in the service waiting area. He also about the condition of my front brakes and front and rear tires. Much appreciated!
Excellent service as always. Tanner always keeps me informed while I am in the service waiting area. He also about the condition of my front brakes and front and rear tires. Much appreciated!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Wesley, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Ford of Murfreesboro has had my Mustang since last Tuesday for a basic camera wiring harness recall. The camera was working when they picked it up. They tried to return it to me last Friday and I refused to accept it since the camera now was not working. My service advisor Jay was rude and stated he would have to talk to the manager to move forward. Now at the end of a full week there has been zero communication from them since Friday.
Ford of Murfreesboro has had my Mustang since last Tuesday for a basic camera wiring harness recall. The camera was working when they picked it up. They tried to return it to me last Friday and I refused to accept it since the camera now was not working. My service advisor Jay was rude and stated he would have to talk to the manager to move forward. Now at the end of a full week there has been zero communication from them since Friday.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steven, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (615) 713-1436 when you have a chance. Thank you, and we look forward to hearing from you.
Brought our bronco sport in for ac issue, was identified as a warranty repair, their additional review of the vehicle found an issue with the waterpump,warranty also,both items handled in a timely manner,staff professional and friendly. Thx
Brought our bronco sport in for ac issue, was identified as a warranty repair, their additional review of the vehicle found an issue with the waterpump,warranty also,both items handled in a timely manner,staff professional and friendly. Thx
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words about your experience here at Ford of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Randy Tant is the absolute best! He is very thorough and professional. I will always buy a Ford as long as Randy is the service manager!
Randy Tant is the absolute best! He is very thorough and professional. I will always buy a Ford as long as Randy is the service manager!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words about your experience here at Ford of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed.