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Two Rivers Ford

(1,061 reviews)
Visit Two Rivers Ford
Sales hours: 7:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 7:00am–7:00pm 7:00am–6:00pm
Tuesday 7:00am–7:00pm 7:00am–6:00pm
Wednesday 7:00am–7:00pm 7:00am–6:00pm
Thursday 7:00am–7:00pm 7:00am–6:00pm
Friday 7:00am–7:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 531-8834 (877) 531-8834
Used (855) 819-8214 (855) 819-8214
Service (615) 541-4761 (615) 541-4761

Inventory

See all 470 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2006.
Founded in 1983, Two Rivers Ford has been locally owned and operated for over 40 years and is proud to be part of the Middle Tennessee community. Our non-commissioned sales team sells all our non-specialty new vehicles at invoice, guaranteeing our shoppers excellent service and the best price possible. We also offer quality pre-owned vehicles, and commercial trucks and vans. At Two Rivers Ford, we've been doing business with integrity for over four decades. Check out our Google reviews and A+ rating with the Better Business Bureau. We'd love to help you find the perfect vehicle!
Custom order your Ford today!

Service center

Phone number (615) 541-4761

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Two Rivers Ford from DealerRater.

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There was absolutely no pressure in making a decision about a new truck, I really appreciated their patience with me

There was absolutely no pressure in making a decision about a new truck, I really appreciated their patience with me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I would highly recommend Tom Phillips. He was very friendly, polite, yet professional throughout the entire transaction. He was very patient while explaining all the features of the vehicle very well. He worked very hard to get me the best deal. It was a great experience.

I would highly recommend Tom Phillips. He was very friendly, polite, yet professional throughout the entire transaction. He was very patient while explaining all the features of the vehicle very well. He worked very hard to get me the best deal. It was a great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I would highly recommend Tom Phillips and Two Rivers Ford for any vehicle purchase. GREAT EXPERIENCE !

I would highly recommend Tom Phillips and Two Rivers Ford for any vehicle purchase. GREAT EXPERIENCE !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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The easiest car buying experience! Zero pressure. Zero stress. I would highly recommend Two Rivers Ford.

The easiest car buying experience! Zero pressure. Zero stress. I would highly recommend Two Rivers Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Best experience I have ever had buying a mustang, everything was explained thoroughly. Thank you, Tom Phillips.

Best experience I have ever had buying a mustang, everything was explained thoroughly. Thank you, Tom Phillips.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Now that is a dream car! Thanks for the kind words about Tom and our team. Welcome to the family!

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The Two Rivers Ford team does it again. I want to thank Tom Phillips and the team for there hard work and getting me the best deal.

The Two Rivers Ford team does it again. I want to thank Tom Phillips and the team for there hard work and getting me the best deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review. We will always work hard for our valued customers. We appreciate you so much!

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Tom, our salesperson, was exceptionally helpful and informative about the F-150 Platinum. He streamlined the car-buying process, making it straightforward and transparent. We were also impressed with the professionalism of the other members of the Two Rivers Ford team we interacted with.

Tom, our salesperson, was exceptionally helpful and informative about the F-150 Platinum. He streamlined the car-buying process, making it straightforward and transparent. We were also impressed with the professionalism of the other members of the Two Rivers Ford team we interacted with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so very grateful for the kind words about Tom and our team, especially your mention of our straightforwad and transparent policy. That's exactly how we do business, every single time. We are honored to welcome you to the Two Rivers Ford family!

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I have bought 7 cars from Two Rivers Ford and each time they have been very nice and helpful.

I have bought 7 cars from Two Rivers Ford and each time they have been very nice and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

What can we say. You are such a huge part of the Two Rivers Family and we appreciate you so much! It has been a pleasure to service you over the years. :)

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I recently purchased a vehicle from Two Rivers Ford, and the entire experience exceeded my expectations. From start to finish, the process was seamless, efficient, and completely stress free. A huge thank you goes to Tom Phillips. Tom was attentive, kind, knowledgeable, and genuinely helpful throughout the entire process. He took the time to understand exactly what we were looking for and even had the exact vehicle brought in with the precise trim level and specifications we requested. That level of customer service is hard to find. There was never any pressure, just honest communication, professionalism, and a genuine desire to make sure we left happy. We were in and out quickly, and everything was handled smoothly from beginning to end. If you're in the market for a vehicle, I highly recommend visiting Two Rivers Ford and asking for Tom Phillips. He made what is often a stressful experience an enjoyable one, and I would not hesitate to buy another vehicle from him in the future.

I recently purchased a vehicle from Two Rivers Ford, and the entire experience exceeded my expectations. From start to finish, the process was seamless, efficient, and completely stress free. A huge thank you goes to Tom Phillips. Tom was attentive, kind, knowledgeable, and genuinely helpful throughout the entire process. He took the time to understand exactly what we were looking for and even had the exact vehicle brought in with the precise trim level and specifications we requested. That level of customer service is hard to find. There was never any pressure, just honest communication, professionalism, and a genuine desire to make sure we left happy. We were in and out quickly, and everything was handled smoothly from beginning to end. If you're in the market for a vehicle, I highly recommend visiting Two Rivers Ford and asking for Tom Phillips. He made what is often a stressful experience an enjoyable one, and I would not hesitate to buy another vehicle from him in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! This is how we do business! We treat everyone like family and we respect people's time and budgets. Your review telling us we hit the mark, makes us so happy. Congrats on your new ride and welcome to the family!

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Tom was great in helping me decide on a truck. Not high pressure just great service!

Tom was great in helping me decide on a truck. Not high pressure just great service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great to hear! Thank you so much for your business and welcome to the Two Rivers Ford family!

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