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Two Rivers Ford

(1,054 reviews)
Visit Two Rivers Ford
Sales hours: 7:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 7:00am–7:00pm 7:00am–6:00pm
Tuesday 7:00am–7:00pm 7:00am–6:00pm
Wednesday 7:00am–7:00pm 7:00am–6:00pm
Thursday 7:00am–7:00pm 7:00am–6:00pm
Friday 7:00am–7:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 531-8834 (877) 531-8834
Used (855) 819-8214 (855) 819-8214
Service (615) 541-4761 (615) 541-4761

Inventory

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About our dealership

This seller has been on Cars.com since July 2006.
Founded in 1983, Two Rivers Ford has been locally owned and operated for over 40 years and is proud to be part of the Middle Tennessee community. Our non-commissioned sales team sells all our non-specialty new vehicles at invoice, guaranteeing our shoppers excellent service and the best price possible. We also offer quality pre-owned vehicles, and commercial trucks and vans. At Two Rivers Ford, we've been doing business with integrity for over four decades. Check out our Google reviews and A+ rating with the Better Business Bureau. We'd love to help you find the perfect vehicle!
Custom order your Ford today!

Service center

Phone number (615) 541-4761

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,054 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Two Rivers Ford from DealerRater.

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I have bought 7 cars from Two Rivers Ford and each time they have been very nice and helpful.

I have bought 7 cars from Two Rivers Ford and each time they have been very nice and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I recently purchased a vehicle from Two Rivers Ford, and the entire experience exceeded my expectations. From start to finish, the process was seamless, efficient, and completely stress free. A huge thank you goes to Tom Phillips. Tom was attentive, kind, knowledgeable, and genuinely helpful throughout the entire process. He took the time to understand exactly what we were looking for and even had the exact vehicle brought in with the precise trim level and specifications we requested. That level of customer service is hard to find. There was never any pressure, just honest communication, professionalism, and a genuine desire to make sure we left happy. We were in and out quickly, and everything was handled smoothly from beginning to end. If you're in the market for a vehicle, I highly recommend visiting Two Rivers Ford and asking for Tom Phillips. He made what is often a stressful experience an enjoyable one, and I would not hesitate to buy another vehicle from him in the future.

I recently purchased a vehicle from Two Rivers Ford, and the entire experience exceeded my expectations. From start to finish, the process was seamless, efficient, and completely stress free. A huge thank you goes to Tom Phillips. Tom was attentive, kind, knowledgeable, and genuinely helpful throughout the entire process. He took the time to understand exactly what we were looking for and even had the exact vehicle brought in with the precise trim level and specifications we requested. That level of customer service is hard to find. There was never any pressure, just honest communication, professionalism, and a genuine desire to make sure we left happy. We were in and out quickly, and everything was handled smoothly from beginning to end. If you're in the market for a vehicle, I highly recommend visiting Two Rivers Ford and asking for Tom Phillips. He made what is often a stressful experience an enjoyable one, and I would not hesitate to buy another vehicle from him in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Tom was great in helping me decide on a truck. Not high pressure just great service!

Tom was great in helping me decide on a truck. Not high pressure just great service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great to hear! Thank you so much for your business and welcome to the Two Rivers Ford family!

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Great people to work with. Tommy knew all about the truck and he answered every question we had. I would recommend any one looking for a vehicle to be sure to check them out.

Great people to work with. Tommy knew all about the truck and he answered every question we had. I would recommend any one looking for a vehicle to be sure to check them out.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback about Tom and our team!

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I’ve bought multiple trucks at Two Rivers Ford. It’s the only dealership I do business with Tom Phillips did a great job and Jaye Syling always is extremely professional great place to do business very trustworthy.

I’ve bought multiple trucks at Two Rivers Ford. It’s the only dealership I do business with Tom Phillips did a great job and Jaye Syling always is extremely professional great place to do business very trustworthy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your loyalty over the years and for being such a big part of the Two Rivers Ford family. Your kind words mean the world to us!

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I bought a new 2026 F-150 from Frank Snipes at Two Rivers Ford a week ago and could not be more pleased or impressed. My three previous Fords were all serviced religiously there but this was the first purchased at Two Rivers Ford. The buying experience was outstanding with no pressure tactics or unnecessary back and forth, and Frank was pure class throughout the entire process. If you are in the market for a new Ford vehicle, it's in your best interest to see Mr Snipes at Two Rivers Ford!

I bought a new 2026 F-150 from Frank Snipes at Two Rivers Ford a week ago and could not be more pleased or impressed. My three previous Fords were all serviced religiously there but this was the first purchased at Two Rivers Ford. The buying experience was outstanding with no pressure tactics or unnecessary back and forth, and Frank was pure class throughout the entire process. If you are in the market for a new Ford vehicle, it's in your best interest to see Mr Snipes at Two Rivers Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jacob, our sales person was very helpful and informative regarding the Bronco. He made the car buying process easy and open. We were also pleased with other members of the Two Rivers Ford team we interacted with.

Jacob, our sales person was very helpful and informative regarding the Bronco. He made the car buying process easy and open. We were also pleased with other members of the Two Rivers Ford team we interacted with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great to hear! Thanks for the kind words. We appreciate you so much!

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Tom did an excellent job getting me into the EV I’ve always wanted, at a more then fair price with care and dedication.

Tom did an excellent job getting me into the EV I’ve always wanted, at a more then fair price with care and dedication.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love that Mach-e! Congrats and welcome to the Two Rivers Ford family!

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Tom did a great job met me with a smile answered all questions i had. will return as a customer and refer anyone in can to him.

Tom did a great job met me with a smile answered all questions i had. will return as a customer and refer anyone in can to him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We truly appreciate the compliment of Tom and our team. You know we'll be here whenever you need us!

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Tom did a fantastic job helping me get my Tremor! Will be a returning customer!

Tom did a fantastic job helping me get my Tremor! Will be a returning customer!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great to hear. Thank you so much for the review, and welcome to the Two Rivers Ford family!

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