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Landers Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,901 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,901 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landers Ford from DealerRater.

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Great service

I was in for an oil change and tire pressure check. Service was great. But I do wish the pick up process could be improved. I would like the cadhier to have the keys and cars ready for pickup be in a convenient place without waiting for it to be found and brought around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback, Jerry. Feel free to stop by if you ever need any more help.

Outstanding experience as always

I have never been treated with such courtesy and willingness to help out of any Car Dealership or Service Center than I have been with Lander's Ford. I have recommended you to all my church family and told them about the quality deals and the service department is outstanding. 2014 Ford Focus I bought through Lander's and the maintenance plans are superb Scott is always taking good care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We always want our customers to feel the way you felt when leaving our location. We greatly appreciate your business and thank you again for the review!

Excellent Experience

Scott always provides me with courteous,friendly, and prompt service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Firefighter

I purchased my 2003 Harley Davidson Truck from this location. I always get it serviced here. The staff is really great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service After The Sale

I think the price I pay for an oil change and tire rotation is very reasonable. I like being able to make an appointment on line. I showed up about a half hour early for my appointment - I was gone one hour later. I think an hour is a perfectly reasonable time to wait for that service. I also had a recall on the vehicle and the service guy told me they did the recall as well. My experiences with the Service department have all been very good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A+! Dealership

Best dealership around. It's the little things Landers does to keep their customers happy that makes me go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recent service/oil change, etc.

Alan D. is always very helpful. I assume the oil change, etc. was done right. I enjoyed the new facilities, waiting area, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First service

I needed someone to check out my defective rear seat and was told I would have to make another appointment for that. That is difficult for me since I work every day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience

Friendly, wanting to make my experience a happy one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, thank you for your positive review. We're happy to have been of service to you. The staff at Landers Ford always strives to provide personable and excellent customer service.

Sean Young

Sales Manager and Salesman were very helpful. The process was very simple. I found what I wanted, told them to give me the best price they can, and bought it. The warranty cost was a surprise to me but the coverage for a used car was impressive. Understanding the warranty made the cost seem reasonable. I had my wife and two kids with me during the entire process. The sales manager even helped watch the kids for a few minutes while we processed all the paperwork. Good people to deal with,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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