Reviews
Excellent service personnel, very welcoming, accommodating and friendly. Offering hot drinks, water bottles, and popcorn, maybe more items I. May not have noticed. Clean in and outdoor seating available .
Excellent service personnel, very welcoming, accommodating and friendly. Offering hot drinks, water bottles, and popcorn, maybe more items I. May not have noticed. Clean in and outdoor seating available .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The people at the service department were pleasant and helpful. They did the repairs in the time they said they would . They even let me have a car to drive during the repairs which was a plus for me.
The people at the service department were pleasant and helpful. They did the repairs in the time they said they would . They even let me have a car to drive during the repairs which was a plus for me.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I want to Thank Everyone for doing , An Amazing Job on my Car, Facility very clean, Love the way John Handle my car Concern) I want to say Thanks to Everyone
I want to Thank Everyone for doing , An Amazing Job on my Car, Facility very clean, Love the way John Handle my car Concern) I want to say Thanks to Everyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.
Great service on point with everything, timing was good, checking was excellent the service adviser was knowledgeable and the waiting room was clean and liked how you can get coffee and water while waiting.
Great service on point with everything, timing was good, checking was excellent the service adviser was knowledgeable and the waiting room was clean and liked how you can get coffee and water while waiting.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Pleasant experience. Prompt and curteous service. Comfortable seating. Wifi stations provided. Kept up to date. Overall ease of scheduling and quick service in a clesn snd pleasant stmosphere.
Pleasant experience. Prompt and curteous service. Comfortable seating. Wifi stations provided. Kept up to date. Overall ease of scheduling and quick service in a clesn snd pleasant stmosphere.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
This location is the one I choose to service my vehicle because of the customer service experience I receive in the service department
This location is the one I choose to service my vehicle because of the customer service experience I receive in the service department
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Timely service The team at Principle Toyota were there to make my service experience very accommodating. Snacks were available for me. I was able to sit outside and complete my work.
Timely service The team at Principle Toyota were there to make my service experience very accommodating. Snacks were available for me. I was able to sit outside and complete my work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brenda, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Confident that the repairs are done right the first time. My service advisor is on top of periodic maintenance. The Shuttle Service is tops and one of the many reasons I?ve been a customer for over twenty years for me and my family Wife purchased three cars from this dealership
Confident that the repairs are done right the first time. My service advisor is on top of periodic maintenance. The Shuttle Service is tops and one of the many reasons I?ve been a customer for over twenty years for me and my family Wife purchased three cars from this dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
The team did a great job. They didn't take too much of our time and it was done satisfactorily. An absolute great job from Toyota.
The team did a great job. They didn't take too much of our time and it was done satisfactorily. An absolute great job from Toyota.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Eliza, we are so happy to read such a great review about Principle Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.
The service was excellent, John was my rep (can't remember his last name) for a Saturday afternoon service. I really appreciate his service and recommendations.
The service was excellent, John was my rep (can't remember his last name) for a Saturday afternoon service. I really appreciate his service and recommendations.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Beverly, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.