Kirk Auto Company

I would not recommend this dealership based on my experience. I purchased a vehicle that seemed fine at the time, but the very next morning on a cold start it made a loud, concerning noise. It quickly became clear this was a pre-existing issue that was not disclosed. Looking back, the vehicle had been run right before we arrived, which likely masked the problem. When I brought the car back, I was told to wait 30 days to file it under warranty—even though they already had the parts available. It took multiple phone calls and a lot of back-and-forth just to get them to address the issue in a timely manner. The vehicle also made a popping noise when shifting into reverse. I was assured this would be resolved along with the initial problem. After being told everything was fixed, they delivered the car back to me with only 20 miles left until empty, which felt careless and unprofessional. Less than two weeks later, the vehicle threw a code while I was driving and lost power. Overall, this has been an extremely frustrating experience. I feel like I was sold a vehicle with known issues, and the lack of urgency, communication, and basic customer care has been disappointing.

Everyone there was very nice and helpful. Will always recommend them for anyone that asks. I am very much in love with my car and glad I was able to buy the dream car that I have wanted!

Steve took care of everything and couldn't have been any nicer. We will always go back to him with buying a new car or any issues that might come up. He will take care of them.

If I could give them negative stars I would. Bought a 2021 GMC in 2023, finance dept in Batesville MS was a joke! Check engine light came on 3 weeks later with gas in the oil. Needed a new fuel pump, 35 days they kept my truck, no communication, no loaner vehicle..35 days. Also made us pay for the oil change said it wasn't part of the warranty even tho it had gas in the oil, said the gas would burn off the oil and be fine???? Paid for the oil change out of pocket! Check engine light came back on 2 weeks after picking truck up, took it to another GMC dealer to fix, had to redo all the work Kirk did and fix other issues they missed! Will not ever do business with them again.

Wonderful people. Super nice and very friendly. Car was very clean when delivered

Had a truck bought as I thought and was told by the salesman all the paper work drawn up and loan done they talked to lender and already sent them a copy of the title app and buyers sheet all I had to do is come in and sign and write the check I had the 70 thousand deposited into my account and they already cleared it through the loan I tried to put a down payment on it to hold it until I got there a few days later that we agreed on because I was out of town and I was told it was all taken care of that they would just hold it for me! Not one time was I told it could still be taken to there Grenada dealership and sold out from under me or I wouldn’t have got all the paperwork done and loan completed or could have transferred some money to them to hold but was told I didn’t have to! Then I get a call 2 days later letting me know they sold it to someone else when I already had a loan for that truck by vin number and they already knew all this and assured me it was a done deal and it was mine! All I get is an I’m sorry I tried to hold it and couldn’t and was never contacted letting me know it couldn’t be held a couple more days! Then the salesman Cole gave me a bunch of bs on how it was sold out from under me! I would give a negative 10 for greenwood and Grenada kirk dealerships and cannon Kirk don’t even care on how people are done.

Bought a 23 Bronco, Brandon was very helpful and easy to deal with. Went above and beyond overnighting us an extra temporary tag when we were not able to get our registration done in time.

Good experience throughout the process. Will continue to do business with Kirk auto

Very quick! We we in & out in about 30-45 minutes; all papers signed in the car & on the road. Thanks for great service!

JR Graves did a great job with the sale and keeping me updated on my new Bronco purchase and I love my 2022 Bronco.