Bill Collins Ford Lincoln

More than pleased with the service and communication of this dealership. Got my old truck traded in and into a brand new one in the quickest time I’ve had yet. Go to salesman is Bill Nation(Bronco Bill), great man and will try anything he can to get you in the car you want! Thanks Bronco Bill and Bill Collins team!

Sept.2023 we bought a brand new 2023 Ford Escape Select model (paid cash). In the next few weeks we notified the dealership that the car's inner dome would not come on upon entering the car. I even sent a personal message to Bill Collins requesting assistance in getting this problem resolved. Here it is three years later and the dome light still remains inoperable. At one point they suggested they needed a certain part which has never arrived. They also indicated that an appt. with their magical electrical dept. which involved several weeks of leaving the car at the dealership. My brother leased a 2023 Lincoln Corsair at this time my brother leased a new 2023 Lincoln Corsair and had future electrical issues which were not successfully 'taken care of. I supposed I should be grateful we did not have really serious problems. Thus I am not overjoyed with my service dept. at this point

If you need a tire rotation or just anything in general on a ford dually, they don’t have proper equipment to raise the truck or even use jacks to lift it off the ground. It’s a ford dealership so they should be able to do it. But they will not even try

Chase was exceptional to work with throughout this process, demonstrating remarkable patience, professionalism, and dedication. Despite the challenges, including a timeline of over three weeks and the stressful situation of losing my previous car to a deer, Chase remained consistently supportive and attentive. His expertise and commitment truly went above and beyond, making the entire experience much smoother and more manageable.

Great Dealership. Friendly staff. Lots of inventory to choose from. Great service department, if I need it. I would buy from them again. Good follow up.

Quick check in and prompt service. Friendly explanation of what needed to be accomplished. We were treated as the valuable customers we are to this dealeership.

Excellent salesperson who found choices for me that included everything that I wanted. Also, good explanation was provided about new features of my car. This service will help me choose to return to the Bill Collins dealership.

Poor .George would not return my phone calls. Could not get a Lincoln loaner.My service was not complete.Third Lincoln from dealership.Always pay lease up front. Never had a problem before.

It all went very smooth. Of course paperwork always takes too long. But I was very satisfied with my experience.

HORABLE! not one sales person called me! after at least 12 attempts! by phone email nothing!