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Neil Huffman Acura

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (255 reviews)
Visit Neil Huffman Acura
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:30am–5:30pm
Tuesday 10:00am–7:00pm 7:30am–5:30pm
Wednesday 10:00am–7:00pm 7:30am–5:30pm
Thursday 10:00am–7:00pm 7:30am–5:30pm
Friday 10:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (855) 346-2275 (855) 346-2275
Used (502) 565-4626 (502) 565-4626
Service (502) 565-4614 (502) 565-4614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Neil Huffman Acura from DealerRater.

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Neil Huffman Acura is fine dealorship to work with

I recently purchased a 2017 Acura MDX-AWD with Advance Package from Neil Huffman Acura. They found a vehicle with my favorite colors and brought it in for me. This is the 2nd. MDX I purchased from them. As always they were very professional and beat other Acura dealers' s prices. They did a great job and the total transaction took less than two hours as they had everything very well organized. They had the vehicle ready and shinning when I arrived and spent time showing me al the new features of the 2017 MDX and how you program them. I can tell you that I have purchased many new cars in my 73 years and Neil Huffman Acura is one of the best companies I have dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Will! Thank you for taking the time to write us a review! We are so thankful for your customer loyalty!! Enjoy your MDX - it is a beautiful vehicle!

Neil Huffman Acura is an excellent & trustworthy company.

I recently purchased a 2017 Acura MDX-AWD Advance Package from Neil Huffman Acura. This is my second purchase from them. They found a vehicle with my desired color combination and had it shipped in. They beat the price points of other Acura dealers by a good margin. Justin Yassman - the sales person who handled by account, was very professional and did a great job from start to the finish of the transaction, The entire Neil Huffman team did a good of making sure that everything was perfect. They spent a lot of time showing me the new features of the 2017 MDX and how to program and use them. I have purchased many cars over my 73 years and can say that Neil Huffman is one of the best companies I have worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Neil Huffman Acura is great place to buy a car.

The team at Acura at Oxmoor work to make every part of the buying process as simple as possible. After sales service is excellent and very customer focused. I just got my fourth Acura from Neil Huffman and couldn't be happier. Thanks Michael, Nick, Jerry and Arthur!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Daryl! Thank you so much for taking the time to review us! WOW! Four cars from us! We appreciate so much your customer loyalty. Hearing things like that is truly why we love doing what we do. Enjoy your new vehicle!

Neil Huffman gets an "A" for Acura service

The team at Acura at Oxmoor work to make every part of the buying process as simple as possible. After sales service is excellent and very customer focused. I just got my fourth Acura from Neil Huffman and couldn't be happier. Thanks Michael, Nick, Jerry and Arthur!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overpriced and Poor Service

I tried to do a deal with a salesman named Justin to lease a 2016 Acura MDX and he as less than ethical in his approach to the numbers. I found another Acura dealership who put together a lease for this new vehicle in a higher trim level for over $125 per month cheaper than what Justin provided me for a basic trim level. All Justin had to say to me in an email was "The numbers are the numbers." If that is so, Neil Huffman Oxmoor Acura is ripping people off as a lease should be relatively the same no matter what dealership one goes to. Needless to say, I was very disappointed into this dealership and I drove an hour longer to do a deal for a 2016 Acura MDX with the Tehnology Package at another Acura Dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Wonderful car (2016 RDX). Mike Stack did outstanding job!

Several weeks ago Lionel Jordan showed me the 2016 MDX and RDX. He referred me to Mike Stack last week, and Mike was most helpful. I will not hesitate to refer others to Oxmoor Acura and Mike. Also, Virginia Pai-Gilbert was very professional, pleasant and efficient with the lease paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Justin did an excellent job of presenting my RDX options

I just purchased a 2014 RDX. Justin was very professional in his approach. Selected the vehicle. Performed a test drive. Had to make some decisions relative to trade or out right purchase. Because of my vehicle, decided on outright purchase. Contacted Justin by phone and we worked out was needed. Had my RDX by the end of the day. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service and quality cars

I purchased a new 2016 Acura TLX at Neil Huffman Acura. The buying process was very simple and I was not pressured by the salesman. Victor made sure I was aware of all of the features offered on the car I wanted, he took the time to answer all of my questions and he showed me how to operate the settings on everything. I absolutely love my car and if I ever want to buy another car I will definitely be going to Neil Huffman Acura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brittany, thank you so much for your review! The TLX is a fantastic car - you will be happy with it for years to come! Victor is fantastic as well - he does a very thorough job making sure you know all the bells & whistles of your Acura. We hope you enjoy your new ride - stop by and see us again soon!

Love my Acura RDX

I just purchased a new Acura RDX and I absolutely LOVE it!! Michael Stack is hands down the best salesman that I have ever dealt with. He is highly knowledgeable and doesn't pressure you like most salesman do (which I appreciate). I also had the pleasure of working with Nathan Langford in the finance department. He did an amazing job and was extremely thorough when it came time to review and sign the paperwork. Do yourself a favor and go to Neil Huffman Acura!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

They made the buying process an enjoyable experience. Matt was very professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello! Thank you for the review!! Enjoy your new vehicle.