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Neil Huffman Acura

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (255 reviews)
Visit Neil Huffman Acura
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:30am–5:30pm
Tuesday 10:00am–7:00pm 7:30am–5:30pm
Wednesday 10:00am–7:00pm 7:30am–5:30pm
Thursday 10:00am–7:00pm 7:30am–5:30pm
Friday 10:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (855) 346-2275 (855) 346-2275
Used (502) 565-4626 (502) 565-4626
Service (502) 565-4614 (502) 565-4614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Neil Huffman Acura from DealerRater.

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Thanks for your patience.

Michael Stack helped immensely on working with my wife and me on our recent lease. He turned around from his way home to meet with us late on a Saturday. We sat in several vehicles to find the right one that had the best access to transfer from a wheelchair. It was the RDX. It took us the rest of the weekend to decide which color. He never pressured us on the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great Experience!

I recently purchased my new Acura RDX from Michael Stack. I live 2 hours away and he had all the paperwork ready for me to drive, sign and pick up my car. It was the least stressful car buying experience I've ever had. This was our 3rd purchase from this dealership and we highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello! Thank you for taking the extra time to review us, on top of the time it took to travel! We are so happy to have earned your business! Enjoy or RDX!

27 Years of Outsanding Sales and Service

I have had a relationship with Acura at Oxmoor since 1989. I just bought my fifth Acura from them. I have been well satisfied all these years, but I have to report that under Bill Haisley's leadership the sales and service have never been better. The staff is highly motivated and professional -- more so than ever before. I would strongly recommend Acura at Oxmoor to everyone. Dulaney O'Roark

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dulaney, THANK YOU for your customer loyalty!! We appreciate your business and your kind words about us and Bill. Have fun driving in your new ride! Your friends at Neil Huffman Acura at Oxmoor

Excellent Salesman and Prompt Service!!!!

Having Four Acura Cars and I Just Leased My Third MDX, from Acura Neil Huffman! Between the Excellent Service Team To Sales Department, Thank You!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service.

Our salesman, Jerry Moore, was excellent. He made the entire process run smoothly, and patiently answered all our questions. The facilities were clean and well-kept. All the employees were very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Debbie!! Thank you for the review! Your friends at Neil Huffman Acura at Oxmoor

Great Overall Experience!

I recently purchased a Certified Acura RDX from this dealership. They were very knowledgable and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Carol! We are so happy to hear about your experience at Neil Huffman Acura at Oxmoor! Buying certified is a smart move - you know that the vehicle has been cared for - no surprises once you drive off the lot! Enjoy your RDX and stop by and see us again soon!

Customer service and knowledge of the product

I would recommend victor Horton to anyone looking to buy a high end vehicle. He is very knowledgable about every feature on every Acura model. He was patient with me and taught me to use every feature of my MDX advance technology vehicle. Victor was excellent when negotiating price, discounts and financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jon - thank you so much for taking the time to review our dealership! The MDX is a fantastic vehicle - we hope you enjoy it and will visit us again in the future!

Great experience

I was extremely pleased with the car buying experience at this dealership. Matthew, sales agent was attentive to my needs, my schedule, and answered all my questions. I would definitely return. Camie Turner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Jerry Moore @ Neil Huffman Acura at Oxmoor

Had a good experience at Neil Huffman Acura at Oxmoor and working with Jerry Moore. We purchased a used car that had just come in and had a couple minor issues. They got it all worked out and delivered the car in excellent condition. It took a little while to do the paperwork but that is expected. The place was friendly and they didn't put the hard sell on us. Overall they were fair and reasonable to deal with. Likely go back to them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mike! Thank you for your review of our dealership - we appreciate your business! And thank you for being patient - we hope you enjoy your new wheels!

Great Experience - As Usual!

I have purchased numerous vehicles and the process was as seamless as the last. Brian Ubelhart and Jerry Moore were fantastic to work with as my wife chose her new MDX (I recently bought a TLX in February). Sales process was quick and service was impeccable from start to finish. I recommend dealing with either when looking for a new or used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback -- and your continued business! We hope you enjoy your new MDX! Drive safely!