Neil Huffman Acura

I wont name names, however I quit using the service department as soon as my service plan expired. They are exceptionally rude in the service department- looking to squeeze every dollar from you possible and barely stands by their product once you've made the purchase. It is uncomfortable even being in that service department because of the poor customer service and unprofessionalism. I would never give them a dime without a second opinion(I've caught them in fibs) - even with a confirmed issue they will overcharge you like crazy. My 09 TSX is a great car but the service department has kind of destroyed the Acura experience as a whole.

Great experience, will definitely return to dealership for next vehicle purchase.

I purchased a preowned Acura TL and was very pleased with the overall experience. Matt was a professional and very helpful. I would recommend this dealership to anyone looking for a new or used car. I was happy with the way I was treated and satisfied with the car I purchased.

I recently decided to trade in my favorite vehicle of all time a 2003 BMW X5 in near new condition. She was fun to drive and solid as a tank! It was a hard call but she was getting costly to maintain as older BMWs can be. I called my trusted "Car Guy" Matt DiCapua to help us with this very important and quite frankly stressful decision of ours. Matt as always handled every part of our day with great patience, expert knowledge of the Acura TL we were interested in, remained flexible during the negotiations phase, and his follow thru that day as well as the days that followed were something I have never seen before. My belly could have done without the gourmet cookies he sent as a thank you gift for our business but man they were as good as Matt is at what he does! The staff at Acura especially Tina Bowman in the service department also have been very nice. As you can imagine when I brought my new TL in to have a few upgrades done a few days later I was nervous. Tina treated me like family and her sense of humor helped me get over this somewhat stressful event. I also learned after the fact but I didn't even need to replace the gas in the loaner car I drove! After years of service experience at another local large dealership I can say that Acura At Oxmoor is off to a great start with me and my family because of the staff they have! Thank you Matt and Tina! CYA at my next oil change!!!

Matt went above a beyond to help me find the car that I wanted, and to have to experience be as easy as possible. He was very professional and always made sure that my family and I were comfortable while waiting. He even drove to another location to pick up the car after I chose which one I wanted because he knew I was in a hurry to get a new car.

My experience at Acura of Oxmoor was amazing! From the very first moment of walking through the door I noticed how pristine and accomplished the place looked. The sales people were great! I love my TSX, it straight rolls playa! When I left I felt like I made a new life long friend, ask for Kevin Green when you walk in the door and prepare to be amazed!!!

The experience we had at Acura at Oxmoor was a good one in many ways. Matt Dicapua was very professional in every aspect of the purchase. We also appreciate management working with Matt and ourselves to make this a good purchase for us. Without this cooperation the sale would not have happened for us. Thanks, Joe and Kim Delbridge

My overall experience with Acura at Oxmoor was anything but the best. The sales staff seemed to work together unselfishly in providing me with the best service possible. I wasn't at all very serious about purchasing a new vehicle until the staff provided knowledgable information of the product line, the value of my trade as well as the incentives that were available. Mr. DeCapua was extremely easy to work with. He went out of his way several times to ensure that my experience was positive. I never once thought I was being played, or taken advantage of. The entire process was actually quite enjoyable. I felt as though my business was valued. I will definitely be a repeat customer.

We purchased our first Acura 1 week ago and were very pleased with our experience. We didn't feel pressured and Matt seemed very knowledgable about the car. He gave us a great demonstration on all the cars technology features and offered to let us come back after we had the car for a while fo answer questions we may have. We love our new car and would recommend this dealership and Matt.

Matt DiCapua was a great salesman to deal with at Acura at Oxmoor. He was very friendly and not pushy at all. After I left the dealership on June 18, 2012, I thought I would have to wait about 4 weeks to get the new Acura ILX in the color I wanted. Within 2 days, he called and said he would have one on the lot the very next day. He was very thorough in his explanation of the car and answered all questions that we had. I would highly recommend Matt DiCapua to my friends!