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Frankfort Toyota

(3,880 reviews)
Visit Frankfort Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00am
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 28 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 749-6940 (888) 749-6940
Used (888) 749-7002 (888) 749-7002
Service (866) 391-8670 (866) 391-8670

Reviews

(3,880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frankfort Toyota from DealerRater.

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Toyota of Frankfort and Tyler were Awesome!!

This will have been the 3rd vehicle in the past 2 years that myself or my family have purchased from this dealership. Tyler was Fantastic in helping both my husband and myself get the vehicles of our dreams. He was kind, courteous and listened to all of our concerns and needs in finding our new vehicles. Thanks Tyler and Toyota of Frankfort for meeting our needs and providing the best customer services. - Helen Tobin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure Helen. Thank you and your husband both for always coming back to us. We appreciate your business and are always happy to help. Please let us know if you have any questions.

Greg Woods

Greg is my 100% go to guy for all things Toyota. He made buying my new vehicle easy and fast. He checks in to ensure everything is ok just enough to be helpful and not a bother. Greg has been responsive every time I’ve reached out to him. Couldn’t ask for a better guy to buy a car from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear Greg has been so attentive to you. He has been part of our Sales team for many years and we count ourselves fortunate to have him on board. Thank you for your business, please let Greg know should you have any questions or concerns.

Great place to buy

Great service and no high pressure sales. I felt like I got a reasonable price for my trade and purchased at a great price. No complaints! And that’s rare from me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are so happy to have your needs. Thank you for your business.

2020 Toyota Corolla XSE

Austin did a great job selling us a car. He showed us thoroughly all the features included. Showed us around the facility for future visits when servicing our car. Will definitely be back next time we are looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and review Abby. We are sure you will love the Corolla and should you have any questions please let us know.

Very knowledgeable, layered back and pressure free.

Walked in just to look around and ask some price ranges planning on coming back in 5-6 months for a purchase. David Burnide printed out a range of the models I had in mind and showed me around all the trucks they had in the lot that I liked. He never once pressured or asked me “what it would take to make a deal today” earlier than what I was planning when I walked in. After a few test drives and checking the trade in value of my trade in today and calculating the pay off value after 6 more months of payments I decided that it wasn’t that much different to wait. The help didn’t stop there. The only time I could make it back next week to drop off the second key and the title to my trade in was on his day off and that he would still come in that afternoon to meet me there to finish everything up and make sure I’m still happy with it. I would highly recommend David Burnside and the Frankfort Toyota team to any family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is always wonderful to hear from our guests that the atmosphere we strive to create here is noticed and appreciated. Thank you for your business. If you have any questions or concerns please do not hesitate to let us know.

Wonderful experience

We received excellent service at Frankfort Toyota when we traded in our Hyundai for the Toyota Highlander. David our sales person was not pushy. For us that is a wonderful quality because we do not like dealing with pushy sales people. David answered all the questions we had in a very friendly down to earth manner. I would highly recommend him and Frankfort Toyota for anyone who is in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Fantastic to hear. We are sure you will love the Highlander for years to come. Thank you for your business and should you have any questions about features or anything else please let us know.

Very good of what he does

Friendly staff and prod of the team he works with remembers the person and family. Willing to go above and beyond to get the job done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Frankfort Toyota. We appreciate your business.

All around easy

Anytime I've needed help Jeremy has been there to help me and assist with all my questions, the staff is always kind and all around good experiences, clean facility, good cookies.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are always happy to help. Thank you for your business.

The van life is sweet!

Tyler and the staff at Frankfort Toyota were extremely helpful throughout our buying experience. We were greeted with warm smiles and snacks, and they easily navigated our busy schedules. We felt no pressure and when we decided on a van we felt like they were as happy for us as we were. I’d highly recommend Frankfort Toyota, and specifically Tyler Wise!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

That is wonderful to hear! we are thrilled that the van works so well for your needs. Thank you for your business.

We bought a car

Zach was very helpful and nice. He knew a lot about the vehicle we bought. We love this dealership. We will be back when we need another truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are looking forward to seeing you again in the future. Thank you very much for your business.