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Frankfort Toyota

(3,880 reviews)
Visit Frankfort Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00am
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 28 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 749-6940 (888) 749-6940
Used (888) 749-7002 (888) 749-7002
Service (866) 391-8670 (866) 391-8670

Reviews

(3,880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frankfort Toyota from DealerRater.

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So Easy!

Car Buying is always stressful and a long process. After Months of research I finally knew exactly what I wanted and how much I was willing to spend. Clay Guthrie at Frankfort Toyota was so easy and thorough with everything! He went through and showed us every feature on my new Rav4 and where everything was. He even showed me where to come in for Service and how the Service process works for when I do have to bring my new car in. He explained everything perfectly and there was absolutely no high pressure sales. Great Experience in Car Buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

That is fantastic to hear. It is always wonderful to hear from our guests that notice the buying atmosphere we strive to create. Thank you for your business. Please let us know if you have any questions.

Great, patient and very helpful!

Frankfort Toyota and Especially Greg Woods were amazingly helpful and informative. They helped me work through the best setup for a new startup business. They were great working through the financing and put up with all my questions and uncertainty with some issues. I highly recommend them and Greg!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are more than welcome to help. Thank you for coming to us for your automotive needs. We appreciate your business.

Great experience buying my first brand new car

I can't say enough good things about Greg and Frankfort Toyota. Greg was super friendly and helpful. I went in, told him the kind of car I was interested in, and the next thing I know I'm test driving the Camry I would later take home. It was as easy as that. Thanks Greg for making my first experience at a car dealership a pleasant one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It was our pleasure Daniel. Thank you for choosing us for your first dealer. We appreciate your business and welcome to the Frankfort Toyota family.

Amazing

Greg is so awesome! Was in the market for a New car and we found the perfect one for us! My family has been purchasing vehicles from them for years and will continue to do business with them! Greg is so personable, caring, honest, and just an all around great guy! I would recommend my family and friends to go see him for sure! Thanks so much for all you did and continuing to reach out to us to make sure we are still happy, and making sure we don’t have any questions! He’s the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Fantastic! Thank you for your business and the review. We couldn't agree more, Greg is terrific and has been with us for many years.

Quick and to the point

Greg was fast and great to work with. He was a straight business kind of salesman and got right to the point. I was very happy with the deal I received and would highly recommend his service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for choosing Frankfort Toyota. We appreciate your business and please let us know should you need anything.

Gratitude

Hi Greg. Just wanted to thank you again for making it possible for me to drive off the car lot with a GIANT smile on my face😁 You worked hard on that one🤗 Take Care, Brenda Keathley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

You are very welcome, it was our pleasure. Thank you for your business and please let us know if you have any questions.

Quick, professional, and got what I wanted.

Came in and had a good idea of what I wanted, test drove the car, everything was explained to my satisfaction, paperwork was easy and it was a very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for coming in. We pride ourselves on making a buying experience as smooth and stress free as possible. We appreciate your business.

Wonderful Car Buying experience

Salesman listened to what we wanted and arranged to get what we wanted on their lot. Come to make the deal the financial advisor got us a cheaper interest rate than our bank was giving us. This group we worked with went above and beyond to make our buying experience the best ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are so happy you gave us the opportunity to serve your automotive needs. Thank you very much for your business and the review. We look forward to seeing you again.

Skeet

Skeet is, and has been, nothing but professional. She has years of experience, knows rhe market, and understands the importance of customer service. B Bradshaw

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your business. We can't say enough good things about Skeet. She has been with us for many years and is a pillar in our Sales department.

Zach was very nice.

The entire process was very long. The finance employee needs to work on his “customer skills”. In the future we will more than likely deal with a different dealership.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
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Dealer response

We certainly do appreciate your business here at Frankfort Toyota. If we can be of further assistance please call our Customer Relations Manager, Kelly Buffin, at 502-695-1500 Monday thru Friday from 9:00a.m. till 6:00 p.m. and he would be more than happy to assist you.