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Tansky Sawmill Toyota

(1,061 reviews)
Visit Tansky Sawmill Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (614) 467-4407 (614) 467-4407
Used (614) 932-2204 (614) 932-2204
Service (614) 932-2184 (614) 932-2184

Reviews

(1,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tansky Sawmill Toyota from DealerRater.

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Pleasant experience

Tanya was great with no pressure and answered all of our questions. The buying process went very smoothly. I would recommend Tansky used Toyota dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.

Came in for an oil change and tire rotation.

Came in for an oil change and tire rotation. Left with that and a free car wash. Very happy with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.

Great service experience

We always have a great service experience at Tansky Toyota. We find it's easy to book a service appointment. The work is also quality and done on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.

My step-daughter brought her Toyota Corolla into this

My step-daughter brought her Toyota Corolla into this dealer today. Her trunk was randomly opening. The dealer suggested she drop the car off and come back. Her friend began to drive her home after she dropped off the car. Within a few minutes after pulling out of the lot, the dealer called and said the issue was resolved, there was some debris in the latch and it was stuck. They said it would be $191 stating that the fee just to look at it is $159 (1 hour minimum of work) plus some other fee and tax. After I had a discussion with the service rep, he lowered the service fee from $191 to $171 ($20). I have used various dealers and mechanics for over 30 years for service and have never had any experience as bad as this one. I realize there are set fees to look at cars, but being adamant to keep your set fee structure for a simple solution is sickening! Needless to say, she will be telling all her recent college graduate friends living in the northern Columbus area to stay clear from Tansky for new car purchases and/or service on their Toyotas (including roommates that also own Toyotas)!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for taking the time to write a review. We're disappointed to hear this about your experience, we will pass this information along to our manager.

Great service and fast time

They completed my service in a very timely manner. Everything was completed as expected. The service personnel understood my instructions of the extra work I wanted completed and it was done without a problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.

I had my 2005 Lexus serviced at Tansky.

I had my 2005 Lexus serviced at Tansky. I was shocked to learn that I had more problems than I knew. I was super impressed with their honesty and advice. Instead of taking my money they told me that they wouldn't dump that money into the car it being so old. They could have just taken my money and ran but they didn't! They definitely earned my business when I am ready to buy a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.

My service

Took my 2016 Tacoma to Tansky on Nov 3rd, got the oil change, new wiper blades,new cabin air filter and tire rotation. Nathan Black was very helpful. BTW I bought my 2016 Tacoma pre owned from there in 2017.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.

It was easy to schedule an appointment online, employees

It was easy to schedule an appointment online, employees were friendly and helpful. I trust that my car is getting what is needed to keep it running well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.

We just moved here from Georgia and my Toyota Care was a

We just moved here from Georgia and my Toyota Care was a smooth transition to Tansky. Employees were super helpful, explained everything and got me in and out in a timely manner. I have already told my family how happy I was. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.

First Time Service

This is my first time owning a Toyota. I wasn't sure what to expect from the service experience. I scheduled online. It was quick and easy. Check in on the day of service was also easy; I pulled into the service bay and was promptly greeted and escorted to the service desk and waiting area. Service took a little less than 2 hours; pretty good considering the waiting room was full. Check out was simple. Cost was to be expected. Everyone was very kind and professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.