John Hinderer Honda

went here car shopping. picked 3 cars. feel in love with one that had $6495 on window. was going to pick and was told was wrong price on window, $12862 on website. Very disappointed.

Luis romero was so great!! he made me feel comfortable & he was wonderful help with my car when it was getting worked on he let me ask any questions and also gave a good and quick answer. & also seth i think, in the service department was also very nice and and very helpful! he also offered me hot chocolate, it was super good.

The body shop did an amazing job and in a timely manner.will definitely use them again.

We agreed to a price and they switched it in the paperwork and I didnt catch it. Sold me the car for 30k when msrp was 28k so they could keep my 2k down payment. Shady people. Also took over a month to pay off my car and didnt give me full payoff like they said. I had to make a payment on the car I traded and the car I bought bc they took a month to pay it off. Be careful and read everything if you do go here. There are better places though. Dont take a chance on these crooks

Horrible experience they underpaid for are trade in acted like was mistake. Did multiple alignments on my mother's car she only put 20k miles on it the tires had psi of 38 on passenger side 24 psi on driver's side. Car lost power on highway which they laughed at putting my 81 year old mother in danger. Charged $300 for sparkplugs and had work order in my hand from them about changing sparkplugs $300 and the fuel injectors for $700 which they didn't replace and had recall for the fuel injectors and had long argument about them needing to replace the fuel injectors and the car had warranty to replace the fuel injectors which was still good for a month. Two months later same thing loss of power my mom calling me scared about the car. So I bought sparkplugs and under one sparkplug coil was pebbles and that was only bad sparkplug! That one sparkplug was black bottom to tip. Not a mechanic and not sure how pebbles get underneath a sealed coil that's held down by a 10mm bolt or how one sparkplug out of the 4 turned black. Thanks alot glad you got 28k for used car and you only paid $250 for a working car betting the 250 dollar car still works fine.

When I purchased the CRV I was offered free tires for the life of the car. The John Hinder dealership was the only one that ever touched this car for service. Earlier this year I had service done and the "Aditional service Recommendations" stated in red requires immediate attention. Tires were made in 2016 and were at 3/32 and tires needed replaced. When I questioned replacing the tires I was told they would replace them the next time I came in. I went in for an inspection this month, August, and asked if there were any outstanding things I should have taken care of. I was told nothing except for the tires and did I want them changed. I answered yes and I was told "good they needed replaced". I then reminded them I had free tires for life and things then changed. I waited for the inspection to be completed and was good except for one item that could wait. When I asked about the tires I was told they were good because they were 6/32 in tread dept. In February the tread depth was 4/32 so the tread got thicker instead of wearing out. When I questioned this the service advisor the went and measured again and said " they measured between 4/32 and 5/32 dept. When I asked if they needed to be replaced he answered yes but I had to pay for them. In the report it states" IF RAIN AND WET ROADS ARE A CONCERN , YOU SHOULD CONSIDER REPLACING YOUR TIRES WHEN THEY REACH APPROXIMATELY 4/32 OF REMAINING TREAD DEPT" . This statement came directly from the service department, but they refused to replace the tires according to the purchase agreement. WHEN YOU PURCHASE THIS CAR YOU HAVE FREE TIRES OF THE LIFE OF THE CAR. I will never go back to John Hinder Honda or anything if they can't honor their prior agreements.

Absolutely unacceptable service! I would give zero stars if I could! I have a 2024 Honda CR-V Hybrid Sport-L AWD with just 10,000 miles on it that I brought into John Hinderer Honda for service this week. I had to wait over two hours for just an oil change and tire rotation. When I got my car back, there were greasy fingerprints all over the driver's door panel, steering wheel, screen, seat controls, and hood release. There were also fingerprints on the exterior mirrors and hood. I opened the engine bay, and oil was spilled all over the engine cover. I was able to remove the oil from all the surfaces except for the engine cover, which is now stained. I will not be bringing either of my Hondas back to this establishment. I will, from now on, be going to Roush Honda in Westerville, who actually cares about their clients.

Family bought used car $15000 Drove 80 miles NO WARNING LIGHTS ON. Needs $7000 in repairs Junk. They don’t care. Please don’t buy from them

Always thorough and available.Very helpful and polite! They are honest and their waiting rooms are always clean.

We had an appointment on 1/31/2025 at 11:30 am for an oil change and tire rotation. We were told that day was wide open for service. We had a 3 hour wait after arriving at 11:25 and leaving at 2:30 pm. At previous appointments we never had to wait more than an hour or so. Luckily we had no other obligations for that day !!