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Toyota Direct

(2,415 reviews)
Visit Toyota Direct
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed

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New (614) 528-4800 (614) 528-4800
Used (614) 454-3650 (614) 454-3650
Service (614) 454-3636 (614) 454-3636

Inventory

See all 134 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2023.
Toyota Direct is central Ohio's largest Toyota dealer with over 1000 new and used cars available.
Proudly serving central Ohio since 1979 and conveniently located at I-270 and Morse Rd. near Easton.
Two years complimentary maintenance on new vehicles provided.

Service center

Phone number (614) 454-3636

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
8:00am–6:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Mindy Hill headshot
Mindy Hill
Service Advisor
(167 reviews) certified badge
Charles Tejeda headshot
Charles Tejeda
Sales
(23 reviews)
Stephen Kotich headshot
Stephen Kotich
Service Advisor
(11 reviews)
Jon Smith headshot
Jon Smith
Finance Manager
(10 reviews)
Derrick Palm headshot
Derrick Palm
Sales
(46 reviews)
John Marnell headshot
John Marnell
Service Advisor
(67 reviews)
Islam Abed headshot
Islam Abed
Sales
(60 reviews)
Fadi Hamid headshot
Fadi Hamid
Sales
(54 reviews)
Schneider Lincifort headshot
Schneider Lincifort
Sales
(39 reviews)
Malek Abed headshot
Malek Abed
Management
(132 reviews)
Russell Doddroe headshot
Russell Doddroe
Senior Sales
(104 reviews)
Chris Cochems headshot
Chris Cochems
Finance Manager
(66 reviews)
Jim Elgin headshot
Jim Elgin
Service Advisor
(63 reviews)
Brandon Snow headshot
Brandon Snow
Finance Manager
(51 reviews)
Nasir Bary headshot
Nasir Bary
Sales
(32 reviews)
Nic Edgell headshot
Nic Edgell
Sales
(29 reviews)
Clifford Williams headshot
Clifford Williams
Service Advisor
(139 reviews)
Dariush (Dee) Nabavi headshot
Dariush (Dee) Nabavi
Sales
(45 reviews)
Casey Canfora headshot
Casey Canfora
Service Advisor
(44 reviews)
Ashiqur Rahman headshot
Ashiqur Rahman
Sales
(41 reviews)
Derek Cox headshot
Derek Cox
Service Advisor
(39 reviews)
Jeff Kazee headshot
Jeff Kazee
Sales
(36 reviews)
Kayna Wooten headshot
Kayna Wooten
Service Advisor
(12 reviews)
Isatou Jahateh headshot
Isatou Jahateh
Service Advisor
(130 reviews)
Caleb Meyer headshot
Caleb Meyer
Maint. Tech Manager
(92 reviews)
Rufus Alexander headshot
Rufus Alexander
Service Advisor
(90 reviews)
Kyle Walden headshot
Kyle Walden
Sales Manager
(81 reviews)
Ricky Deppen headshot
Ricky Deppen
Service Advisor
(75 reviews)
Karly Bowers headshot
Karly Bowers
Service Advisor
(70 reviews)
Joey Lyn Ronk headshot
Joey Lyn Ronk
Service Manager
(36 reviews)
Mohamed Amin Abdiaziz headshot
Mohamed Amin Abdiaziz
Sales
(30 reviews)
Ken Collins headshot
Ken Collins
Finance Manager
(18 reviews)
Justin Cottone headshot
Justin Cottone
Service Advisor
(158 reviews)
Erika Almanza headshot
Erika Almanza
Service Advisor
(63 reviews)
Basha Osman headshot
Basha Osman
Sales
(27 reviews)
Candy Strawn headshot
Candy Strawn
Sales
(13 reviews)
Jeremy Rodock headshot
Jeremy Rodock
Service Manager
(85 reviews)
Ryan Belcher headshot
Ryan Belcher
General Manager
(45 reviews)
Sean Toth headshot
Sean Toth
Service Advisor
(8 reviews)
Phil Ennis headshot
Phil Ennis
Sales Manager
(11 reviews)
Marie Gilman headshot
Marie Gilman
Manager
(4 reviews)
James Palmer headshot
James Palmer
Sales
(3 reviews)
Jen Falcon headshot
Jen Falcon
Marketing Director
(1 review)

Reviews

(2,415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota Direct from DealerRater.

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I had a great experience at Toyota direct. Everyone I spoke with was professional and worked with me to make sure we got the best deal and left with a brand new car.

I had a great experience at Toyota direct. Everyone I spoke with was professional and worked with me to make sure we got the best deal and left with a brand new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I switched dealers after 40 years… and I am sorry I waited so long. Toyota Direct has been great! They respond quickly to questions, give honest answers and are really nice to work with!

I switched dealers after 40 years… and I am sorry I waited so long. Toyota Direct has been great! They respond quickly to questions, give honest answers and are really nice to work with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Mindy was an absolute pleasure to work with. I will definitely request when I schedule again.

Mindy was an absolute pleasure to work with. I will definitely request when I schedule again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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It took, 2 hours to change a tire. That is too long a wait. The guarantee process may have been the problem

It took, 2 hours to change a tire. That is too long a wait. The guarantee process may have been the problem

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Everyone was super professional, nice, and helpful. Dealership was clean as a whistle, & very comfortable until services are complete.

Everyone was super professional, nice, and helpful. Dealership was clean as a whistle, & very comfortable until services are complete.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Toyota Direct is where I purchased my vehicle, and they have done only the best work for me over the last 11+ years. I am not a “Sometimes” or “No other option” type of customer. I believe customer loyalty and a business’s appreciation of loyal patronage is a two-way street built upon the quality of work, treatment of customers, and patronage loyalty that create the conditions for a want to return vice the opposite trapped feeling of no other options.

Toyota Direct is where I purchased my vehicle, and they have done only the best work for me over the last 11+ years. I am not a “Sometimes” or “No other option” type of customer. I believe customer loyalty and a business’s appreciation of loyal patronage is a two-way street built upon the quality of work, treatment of customers, and patronage loyalty that create the conditions for a want to return vice the opposite trapped feeling of no other options.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Quinton Stewart was very helpful to us in seeing that we got what we were looking for. The purchase was smooth and easy. Andrew Mettle took care of the finance end of it. This was a great experience and we look forward to our next new car purchase.

Quinton Stewart was very helpful to us in seeing that we got what we were looking for. The purchase was smooth and easy. Andrew Mettle took care of the finance end of it. This was a great experience and we look forward to our next new car purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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This dealership has a Great service team, good timely communication and commitment to excellence! Thanks for all you do!!!

This dealership has a Great service team, good timely communication and commitment to excellence! Thanks for all you do!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Beautiful dealership. Service are is wonderful. They are quick and clean on both the sales end and the service end.

Beautiful dealership. Service are is wonderful. They are quick and clean on both the sales end and the service end.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The dealership is always clean and welcoming. The issue i have is not wiping down the frame after an oil change. We need them to wipe down the frame to avoid staining garage floor.

The dealership is always clean and welcoming. The issue i have is not wiping down the frame after an oil change. We need them to wipe down the frame to avoid staining garage floor.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 2415 reviews