Reviews
Wait was longer than promised.
Wait was longer than promised. I asked about the brakes- no real response. The service work is all in codes I don't understand.
Wait was longer than promised.
Wait was longer than promised. I asked about the brakes- no real response. The service work is all in codes I don't understand.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Frustrating first I was told the inspection fee would be
Frustrating first I was told the inspection fee would be about $100 on phone then told at the dealer it was actually closer to $200. Then my info on the computer was a mess with my car listed under another customers name resulting in me waiting for news on the inspection for over 3hr. Once tech finally got to me site was close to closing and they could not get warranty info due to my warranty coverage being listed incorrectly. Had to call back 2 days later after no news on my warranty coverage to find out the tech I was working with did not work there anymore. 4 phone calls later and run around to different people till I could get ahold of someone I could work with and now it’s been 5 days and I’m still awaiting info on my warranty coverage.
Frustrating first I was told the inspection fee would be
Frustrating first I was told the inspection fee would be about $100 on phone then told at the dealer it was actually closer to $200. Then my info on the computer was a mess with my car listed under another customers name resulting in me waiting for news on the inspection for over 3hr. Once tech finally got to me site was close to closing and they could not get warranty info due to my warranty coverage being listed incorrectly. Had to call back 2 days later after no news on my warranty coverage to find out the tech I was working with did not work there anymore. 4 phone calls later and run around to different people till I could get ahold of someone I could work with and now it’s been 5 days and I’m still awaiting info on my warranty coverage.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Issue was not resolved.
Issue was not resolved. There is a definite growling noise that continues. The team said they couldn’t hear anything saying it was road noise however this is unmistakenly different. This can be heard especially at speeds over 30 mph.
Issue was not resolved.
Issue was not resolved. There is a definite growling noise that continues. The team said they couldn’t hear anything saying it was road noise however this is unmistakenly different. This can be heard especially at speeds over 30 mph.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great job!
Great job! They allowed me to come in before my appointment time and they finished the job quickly. Very happy with the visit!
Great job!
Great job! They allowed me to come in before my appointment time and they finished the job quickly. Very happy with the visit!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My service advisor was rude and unprofessional.
My service advisor was rude and unprofessional. The technician didn’t find any of my concerns.
My service advisor was rude and unprofessional.
My service advisor was rude and unprofessional. The technician didn’t find any of my concerns.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The staff was very friendly and helpful.
The staff was very friendly and helpful. The process was much easier than I anticipated also. I had no issues at all with wait time, or the service I received. My mom and I went down the street for breakfast, and my service was done before we were. Good experience.
The staff was very friendly and helpful.
The staff was very friendly and helpful. The process was much easier than I anticipated also. I had no issues at all with wait time, or the service I received. My mom and I went down the street for breakfast, and my service was done before we were. Good experience.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience.
Great experience. Listened and followed through effectively. They made sure they answered my questions. Recommended dealership.
Great experience.
Great experience. Listened and followed through effectively. They made sure they answered my questions. Recommended dealership.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience sales and finance team very
Great experience sales and finance team very professional, personable, efficient, trustworthy. Overall happy with my trade and new Toyota!
Great experience sales and finance team very
Great experience sales and finance team very professional, personable, efficient, trustworthy. Overall happy with my trade and new Toyota!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and very low pressure on additional recommended
Friendly and very low pressure on additional recommended services. Nice waiting area. Sealed transmission fluid changed...no issues.
Friendly and very low pressure on additional recommended
Friendly and very low pressure on additional recommended services. Nice waiting area. Sealed transmission fluid changed...no issues.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Close to my home.
Close to my home. Friendly, was in and out in an hour. Oil change and brake fluid.
Close to my home.
Close to my home. Friendly, was in and out in an hour. Oil change and brake fluid.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks we look forward to your next service.