Toyota Direct

Outstanding, efficient service. Excellent communication before and during service. Super friendly, especially xxx't Service Mgr. Cliff Williams, who diagnosed and corrected a highly techincal problem involving interference on my my A.M. radio band reception. I've been a customer at Toyota Direct for nearly 20 years and couldn't be happier with the sales and maintenance service I've received.

I had a 630 appointment and since the attitude soon as I pulled up three minutes late, then I wasn’t offered any coupons so I had to pull up the coupon to get my discount on my oil change then I asked to get my antifreeze topped off, and I was told that it was full when it wasn’t. I had to end up, filling it up myself when I got home then to top it off I asked why my check engine light was on which they told me and I asked what O2 sensors that was triggering it and they told me it was too when actually it’s four and they still didn’t tell me which two that was trigger in it. This is my second time at this dealership for service. I usually go to Germaine Toyota and never had this problem.

Great staff and friendly service! Clean facility and lots of car options. We would recommend this to anyone looking for a new Toyota.

I had such anxiety about going to a dealership due to bad experiences but the staff in the service center put me at ease. I mixed up my time and arrived early and they assured me that it wasn't an inconvenience for them. I was able to get in and out without any extra costs and anxiety.

The service was completed within the service time with no long waits. However, someone stepped on the passenger seat with muggy snow, and never cleaned it.

It was a very seamless experience. I was in and out in under an hour. My salesman took very good care of of me!

Excelente atención muy amables me explicaron todo detalladamente estuvieron muy atentos a cada detalle a cada pregunta para resolver mis dudas me sentí como en casa gracias a su paciencia con mi activo hijo 😊

Responsive and accommodating; typically have attentive customer service but this last visit did not receive the same level of service and responsiveness from the attendant

My first two times of coming here. I had Margaret first and Jason the second time, both of them were awesome!

I got in without hesitation at my scheduled time. The staff was very welcoming and friendly. The wait during my maintenance was minimal. I couldn't have been happier with my experience