Reviews
Great service from Parris. He was super helpful and didn’t pressure me to do services I didn’t need.
Great service from Parris. He was super helpful and didn’t pressure me to do services I didn’t need.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It makes us so happy to see positive reviews. Thank you from all of us at Toyota Direct!
I have been going to Toyota Direct Moarse road for past 4 years and its an amazing dealership facility with excellent customer care and services.
I have been going to Toyota Direct Moarse road for past 4 years and its an amazing dealership facility with excellent customer care and services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Vishal - Your loyalty means the world to us! Thank you for trusting Toyota Direct with your auto care needs in recent years. See you next time!
2 hr. Wait for oil change. Nice waiting room with coffee and refreshments. Friendly staff.
2 hr. Wait for oil change. Nice waiting room with coffee and refreshments. Friendly staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is a fantastic review! Thanks from the entire team at Toyota Direct.
I had a pre approved loan and the finance department did not honor it and spoke for me to my credit union. My loan was cancelled and the finance department ended up financing the loan and lied to me about it. It was fraud.
I had a pre approved loan and the finance department did not honor it and spoke for me to my credit union. My loan was cancelled and the finance department ended up financing the loan and lied to me about it. It was fraud.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Cool I guess I d k My guy 15 words is wild man A a
Cool I guess I d k My guy 15 words is wild man A a
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I am pleased with the services that was provided, it was timely and the staff were excellent.
I am pleased with the services that was provided, it was timely and the staff were excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks a million, from the Toyota Direct Team!
Great Service, professional associates. The work so far seems to be working. However, it was expensive.
Great Service, professional associates. The work so far seems to be working. However, it was expensive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Toyota Direct and sharing your feedback about our team members and services! Please reach out if there's anything else we can do for you in the future! Safe travels!
I buy my Toyota grand highlander 2024 after 1 month all my tires need change and a lot of issues in my car it’s very bad
I buy my Toyota grand highlander 2024 after 1 month all my tires need change and a lot of issues in my car it’s very bad
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The dealership is very clean, large, and has plenty of nice amenities to enjoy while waiting for service to be completed.
The dealership is very clean, large, and has plenty of nice amenities to enjoy while waiting for service to be completed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear our amenities made your visit enjoyable at Toyota Direct. We hope to welcome you back again soon!
3 hours to patch a tire that I paid extra for road hazard. Paid for oil change but sticker said 2025. Told oil was good for 10,000 miles but insist it needs changed every 2,000 miles. After your dollar rather than return business.
3 hours to patch a tire that I paid extra for road hazard. Paid for oil change but sticker said 2025. Told oil was good for 10,000 miles but insist it needs changed every 2,000 miles. After your dollar rather than return business.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. I apologize for the lengthy wait time and any confusion regarding the oil change. We're committed to providing efficient service, and I'd like to discuss how we can make this right for you. Please reach out at your earliest convenience. Best, Jemarc Marayag - Service Drive Manager - 614-476-1979