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Toyota Direct

(2,625 reviews)
Visit Toyota Direct
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed

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New (614) 528-4800 (614) 528-4800
Used (614) 454-3650 (614) 454-3650
Service (614) 454-3636 (614) 454-3636

Inventory

See all 149 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2023.
Toyota Direct is central Ohio's largest Toyota dealer with over 1000 new and used cars available.
Proudly serving central Ohio since 1979 and conveniently located at I-270 and Morse Rd. near Easton.
Two years complimentary maintenance on new vehicles provided.

Service center

Phone number (614) 454-3636

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
8:00am–6:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Maggie Arnold headshot
Maggie Arnold
Service Advisor
(149 reviews) certified badge
Mindy Hill headshot
Mindy Hill
Service Advisor
(181 reviews) certified badge
Isatou Jahateh headshot
Isatou Jahateh
Service Advisor
(146 reviews) certified badge
Charles Tejeda headshot
Charles Tejeda
Sales
(26 reviews)
Jon Smith headshot
Jon Smith
Finance Manager
(12 reviews)
Stephen Kotich headshot
Stephen Kotich
Service Advisor
(12 reviews)
Derrick Palm headshot
Derrick Palm
Sales
(48 reviews)
John Marnell headshot
John Marnell
Service Advisor
(74 reviews)
Islam Abed headshot
Islam Abed
Sales
(63 reviews)
Fadi Hamid headshot
Fadi Hamid
Sales
(58 reviews)
Schneider Lincifort headshot
Schneider Lincifort
Sales
(42 reviews)
Malek Abed headshot
Malek Abed
Management
(136 reviews)
Chris Cochems headshot
Chris Cochems
Finance Manager
(68 reviews)
Brandon Snow headshot
Brandon Snow
Finance Manager
(52 reviews)
Derek Cox headshot
Derek Cox
Service Advisor
(42 reviews)
Nasir Bary headshot
Nasir Bary
Sales
(34 reviews)
Nic Edgell headshot
Nic Edgell
Sales
(30 reviews)
Russell Doddroe headshot
Russell Doddroe
Senior Sales
(110 reviews)
Jim Elgin headshot
Jim Elgin
Service Advisor
(67 reviews)
Casey Canfora headshot
Casey Canfora
Service Advisor
(47 reviews)
Ashiqur Rahman headshot
Ashiqur Rahman
Sales
(44 reviews)
Ken Collins headshot
Ken Collins
Finance Manager
(21 reviews)
Kayna Wooten headshot
Kayna Wooten
Service Advisor
(12 reviews)
Rufus Alexander headshot
Rufus Alexander
Service Advisor
(98 reviews)
Caleb Meyer headshot
Caleb Meyer
Maint. Tech Manager
(96 reviews)
Kyle Walden headshot
Kyle Walden
Sales Manager
(87 reviews)
Ricky Deppen headshot
Ricky Deppen
Service Advisor
(80 reviews)
Karly Bowers headshot
Karly Bowers
Service Advisor
(73 reviews)
Erika Almanza headshot
Erika Almanza
Service Advisor
(71 reviews)
Dariush (Dee) Nabavi headshot
Dariush (Dee) Nabavi
Sales
(48 reviews)
Jeff Kazee headshot
Jeff Kazee
Sales
(40 reviews)
Joey Lyn Ronk headshot
Joey Lyn Ronk
Service Manager
(37 reviews)
Mohamed Amin Abdiaziz headshot
Mohamed Amin Abdiaziz
Sales
(31 reviews)
Justin Cottone headshot
Justin Cottone
Service Advisor
(161 reviews)
Basha Osman headshot
Basha Osman
Sales
(28 reviews)
Ryan Belcher headshot
Ryan Belcher
General Manager
(47 reviews)
Candy Strawn headshot
Candy Strawn
Sales
(14 reviews)
Jeremy Rodock headshot
Jeremy Rodock
Service Manager
(87 reviews)
Sean Toth headshot
Sean Toth
Service Advisor
(8 reviews)
Phil Ennis headshot
Phil Ennis
Sales Manager
(11 reviews)
Marie Gilman headshot
Marie Gilman
Manager
(5 reviews)
James Palmer headshot
James Palmer
Sales
(3 reviews)
Jen Falcon headshot
Jen Falcon
Marketing Director
(1 review)

Reviews

(2,625 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota Direct from DealerRater.

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Always have had a good experience. I’ve dealt there since 1980. All the sales and maintenance people have been great.

Always have had a good experience. I’ve dealt there since 1980. All the sales and maintenance people have been great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in our team since 1980! We appreciate your business and look forward to serving you for many more years to come! - The Toyota Direct Team

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They got me in and got the job done quickly without a hitch. I'm sure I'll be back soon

They got me in and got the job done quickly without a hitch. I'm sure I'll be back soon

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It makes us so happy to see positive reviews. Thank you from all of us at Toyota Direct!

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Mr Brent was very helpful Enjoy seeing him Thank you Will return for followup work when due

Mr Brent was very helpful Enjoy seeing him Thank you Will return for followup work when due

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is a fantastic review! Thanks from the entire team at Toyota Direct.

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This was a pleasant experience. Kind, professional people, a large and welcoming waiting area, and enough information so that I felt confident of the work being done.

This was a pleasant experience. Kind, professional people, a large and welcoming waiting area, and enough information so that I felt confident of the work being done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad you enjoyed your experience! Thank you for choosing Toyota Direct and for sharing your feedback.

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Having your car serviced here is never easy, I never get clear answers or updates

Having your car serviced here is never easy, I never get clear answers or updates

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Jeff was fantastic! He was helpful and there was no pressure at all. He was informative and let me drive my vehicle home to show my wife. Jeff and Dee (sales manager) made the process as quick of an auto purchase can be. I love my car!

Jeff was fantastic! He was helpful and there was no pressure at all. He was informative and let me drive my vehicle home to show my wife. Jeff and Dee (sales manager) made the process as quick of an auto purchase can be. I love my car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Loui, it's fantastic to hear you had a no-pressure, informative experience with Jeff and Dee. We’re genuinely grateful for your feedback, and thank you for choosing Toyota Direct. Enjoy your new car!

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Excellent service! Kalid was helpful, friendly, and met all of our needs. Our car buying experience ended up being very smooth and enjoyable. Five stars!

Excellent service! Kalid was helpful, friendly, and met all of our needs. Our car buying experience ended up being very smooth and enjoyable. Five stars!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re really happy to hear Kalid took such great care of you and your family! Thank you for choosing Toyota Direct and for sharing your awesome feedback. Congratulations and safe travels!

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Everyone was super helpful, personable, and attentive. A smooth, easy, and simple process to getting things taken care of.

Everyone was super helpful, personable, and attentive. A smooth, easy, and simple process to getting things taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Justin, it's fantastic to hear that our team was helpful and made the process smooth and easy. Thank you for choosing Toyota Direct!

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Always a great experience working with the team at Toyota Direct. We appreciate the straight forward honest approach, which makes for a stress free leasing process.

Always a great experience working with the team at Toyota Direct. We appreciate the straight forward honest approach, which makes for a stress free leasing process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Liz, we're so glad to hear you had another great experience with our team at Toyota Direct. We appreciate your kind words and look forward to serving you again! Safe travels!

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The service was completed on time with no additional issues, and the entire experience was very positive from start to finish. The Service Writer was professional, courteous, and took the time to explain everything to me in detail. All of my questions were answered clearly, and I felt well informed throughout the process. Communication was excellent, and I appreciated the attention given to ensuring I understood the work that was performed. Overall, I was very satisfied with the quality of service and the level of customer care provided.

The service was completed on time with no additional issues, and the entire experience was very positive from start to finish. The Service Writer was professional, courteous, and took the time to explain everything to me in detail. All of my questions were answered clearly, and I felt well informed throughout the process. Communication was excellent, and I appreciated the attention given to ensuring I understood the work that was performed. Overall, I was very satisfied with the quality of service and the level of customer care provided.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to read this stellar review! It was our pleasure to assist you and we appreciate your business. Thank you from all of us here at Toyota Direct!

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