Reviews
I had a great experience at Toyota direct. Everyone I spoke with was professional and worked with me to make sure we got the best deal and left with a brand new car.
I had a great experience at Toyota direct. Everyone I spoke with was professional and worked with me to make sure we got the best deal and left with a brand new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I switched dealers after 40 years… and I am sorry I waited so long. Toyota Direct has been great! They respond quickly to questions, give honest answers and are really nice to work with!
I switched dealers after 40 years… and I am sorry I waited so long. Toyota Direct has been great! They respond quickly to questions, give honest answers and are really nice to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mindy was an absolute pleasure to work with. I will definitely request when I schedule again.
Mindy was an absolute pleasure to work with. I will definitely request when I schedule again.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It took, 2 hours to change a tire. That is too long a wait. The guarantee process may have been the problem
It took, 2 hours to change a tire. That is too long a wait. The guarantee process may have been the problem
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Everyone was super professional, nice, and helpful. Dealership was clean as a whistle, & very comfortable until services are complete.
Everyone was super professional, nice, and helpful. Dealership was clean as a whistle, & very comfortable until services are complete.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Toyota Direct is where I purchased my vehicle, and they have done only the best work for me over the last 11+ years. I am not a “Sometimes” or “No other option” type of customer. I believe customer loyalty and a business’s appreciation of loyal patronage is a two-way street built upon the quality of work, treatment of customers, and patronage loyalty that create the conditions for a want to return vice the opposite trapped feeling of no other options.
Toyota Direct is where I purchased my vehicle, and they have done only the best work for me over the last 11+ years. I am not a “Sometimes” or “No other option” type of customer. I believe customer loyalty and a business’s appreciation of loyal patronage is a two-way street built upon the quality of work, treatment of customers, and patronage loyalty that create the conditions for a want to return vice the opposite trapped feeling of no other options.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Quinton Stewart was very helpful to us in seeing that we got what we were looking for. The purchase was smooth and easy. Andrew Mettle took care of the finance end of it. This was a great experience and we look forward to our next new car purchase.
Quinton Stewart was very helpful to us in seeing that we got what we were looking for. The purchase was smooth and easy. Andrew Mettle took care of the finance end of it. This was a great experience and we look forward to our next new car purchase.
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership has a Great service team, good timely communication and commitment to excellence! Thanks for all you do!!!
This dealership has a Great service team, good timely communication and commitment to excellence! Thanks for all you do!!!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Beautiful dealership. Service are is wonderful. They are quick and clean on both the sales end and the service end.
Beautiful dealership. Service are is wonderful. They are quick and clean on both the sales end and the service end.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership is always clean and welcoming. The issue i have is not wiping down the frame after an oil change. We need them to wipe down the frame to avoid staining garage floor.
The dealership is always clean and welcoming. The issue i have is not wiping down the frame after an oil change. We need them to wipe down the frame to avoid staining garage floor.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair