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Toyota Direct

(2,750 reviews)
Visit Toyota Direct
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed

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New (614) 528-4800 (614) 528-4800
Used (614) 454-3650 (614) 454-3650
Service (614) 454-3636 (614) 454-3636

Inventory

See all 200 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2023.
Toyota Direct is central Ohio's largest Toyota dealer with over 1000 new and used cars available.
Proudly serving central Ohio since 1979 and conveniently located at I-270 and Morse Rd. near Easton.
Two years complimentary maintenance on new vehicles provided.

Service center

Phone number (614) 454-3636

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
8:00am–6:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Erika Almanza headshot
Erika Almanza
Service Advisor
(74 reviews) certified badge
Maggie Arnold headshot
Maggie Arnold
Service Advisor
(157 reviews) certified badge
Rufus Alexander headshot
Rufus Alexander
Service Advisor
(100 reviews) certified badge
Mindy Hill headshot
Mindy Hill
Service Advisor
(191 reviews) certified badge
Isatou Jahateh headshot
Isatou Jahateh
Service Advisor
(155 reviews) certified badge
Charles Tejeda headshot
Charles Tejeda
Sales
(26 reviews)
Jon Smith headshot
Jon Smith
Finance Manager
(12 reviews)
Derrick Palm headshot
Derrick Palm
Sales
(51 reviews)
Stephen Kotich headshot
Stephen Kotich
Service Advisor
(13 reviews)
Islam Abed headshot
Islam Abed
Sales
(65 reviews)
Fadi Hamid headshot
Fadi Hamid
Sales
(59 reviews)
Schneider Lincifort headshot
Schneider Lincifort
Sales
(46 reviews)
Chris Cochems headshot
Chris Cochems
Finance Manager
(68 reviews)
Brandon Snow headshot
Brandon Snow
Finance Manager
(56 reviews)
Casey Canfora headshot
Casey Canfora
Service Advisor
(48 reviews)
Derek Cox headshot
Derek Cox
Service Advisor
(44 reviews)
Nasir Bary headshot
Nasir Bary
Sales
(36 reviews)
Nic Edgell headshot
Nic Edgell
Sales
(30 reviews)
Malek Abed headshot
Malek Abed
Management
(141 reviews)
Russell Doddroe headshot
Russell Doddroe
Senior Sales
(115 reviews)
Thomas Wiley headshot
Thomas Wiley
Finance Manager
(75 reviews)
Karly Bowers headshot
Karly Bowers
Service Advisor
(74 reviews)
Jim Elgin headshot
Jim Elgin
Service Advisor
(68 reviews)
Jeff Kazee headshot
Jeff Kazee
Sales
(44 reviews)
Ashiqur Rahman headshot
Ashiqur Rahman
Sales
(44 reviews)
Ken Collins headshot
Ken Collins
Finance Manager
(21 reviews)
Kayna Wooten headshot
Kayna Wooten
Service Advisor
(13 reviews)
Caleb Meyer headshot
Caleb Meyer
Maint. Tech Manager
(97 reviews)
Kyle Walden headshot
Kyle Walden
Sales Manager
(88 reviews)
Ricky Deppen headshot
Ricky Deppen
Service Advisor
(83 reviews)
Dariush (Dee) Nabavi headshot
Dariush (Dee) Nabavi
Sales
(50 reviews)
Joey Lyn Ronk headshot
Joey Lyn Ronk
Service Manager
(38 reviews)
Mohamed Amin Abdiaziz headshot
Mohamed Amin Abdiaziz
Sales
(31 reviews)
Justin Cottone headshot
Justin Cottone
Service Advisor
(162 reviews)
Basha Osman headshot
Basha Osman
Sales
(28 reviews)
Ryan Belcher headshot
Ryan Belcher
General Manager
(49 reviews)
Candy Strawn headshot
Candy Strawn
Sales
(14 reviews)
Jeremy Rodock headshot
Jeremy Rodock
Service Manager
(87 reviews)
Sean Toth headshot
Sean Toth
Service Advisor
(8 reviews)
Marie Gilman headshot
Marie Gilman
Manager
(6 reviews)
Phil Ennis headshot
Phil Ennis
Sales Manager
(12 reviews)
James Palmer headshot
James Palmer
Sales
(3 reviews)
Jen Falcon headshot
Jen Falcon
Marketing Director
(2 reviews)

Reviews

(2,750 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota Direct from DealerRater.

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Wonderful that treated me always like a family, it’s my third car I am buying from here since 2004

Wonderful that treated me always like a family, it’s my third car I am buying from here since 2004

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave Toyota Direct this awesome review, thank you!

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All worked out, but being there for 3 1/2hrs is would have been nice to get an update.

All worked out, but being there for 3 1/2hrs is would have been nice to get an update.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Our salesman Robert was awesome! The ease of buying the new car was great! No stress. Thanks Toyota Direct!!!

Our salesman Robert was awesome! The ease of buying the new car was great! No stress. Thanks Toyota Direct!!!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Toyota Direct! We’ll be sure to pass your kind words along to Robert.

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Chris was great as always. The service was timely and I was happy with the length of time it took to get my van back.

Chris was great as always. The service was timely and I was happy with the length of time it took to get my van back.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We hope to work with you again at Toyota Direct!

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Toyota Direct was easy to communicate with and provided services that were requested, no pushing unwanted services.

Toyota Direct was easy to communicate with and provided services that were requested, no pushing unwanted services.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love hearing we made the process simple and pressure-free! Thanks from the entire Toyota Direct team!

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Attentive and timely. They turned my car around quickly while I waited in a comfortable waiting area.

Attentive and timely. They turned my car around quickly while I waited in a comfortable waiting area.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're thrilled to hear everything went smoothly with your car. See you again at Toyota Direct!

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it was nice polite. He was friendly know how to talk to Customer. It was wonderful. I’ll give him 10/10.

it was nice polite. He was friendly know how to talk to Customer. It was wonderful. I’ll give him 10/10.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
0 people out of 0 found this review helpful.
Dealer response

We’re glad to know you had a wonderful experience with our team at Toyota Direct. Thank you for your business and for sharing your feedback!

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Toyota Direct provided exceptional service when replacing my brakes. The staff was friendly, professional, and efficient. They explained everything clearly, completed the work on time, and made the entire process easy and worry-free. I highly recommend Toyota Direct for anyone needing reliable automotive service.

Toyota Direct provided exceptional service when replacing my brakes. The staff was friendly, professional, and efficient. They explained everything clearly, completed the work on time, and made the entire process easy and worry-free. I highly recommend Toyota Direct for anyone needing reliable automotive service.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Toyota Direct with your brake service and sharing your experience! We're grateful for your recommendation, and we'll be sure to share your compliments with the team.

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I was given a time that my vehicle would be serviced and the job was completed much sooner. My 2016 Camry is driving like new.

I was given a time that my vehicle would be serviced and the job was completed much sooner. My 2016 Camry is driving like new.

Rating breakdown (out of 5):
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—
Buying process
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Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team! We hope to work with you again in the future. Have a great day! - Toyota Direct

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Very supportive, friendly, respectful and knowledgeable! I trust them completely with my car. I truly appreciate everything they do!

Very supportive, friendly, respectful and knowledgeable! I trust them completely with my car. I truly appreciate everything they do!

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review! It's great to know our team treats you with respect and care. See you next time at Toyota Direct! Safe travels!

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See all 2750 reviews

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