Reviews
The tech could not adjust the steering wheel straight as it was , after wheel alignment. It is annoying while behind the wheel. I do not recommend for wheel alignment if your vehicle does not pull either to the left or right.
The tech could not adjust the steering wheel straight as it was , after wheel alignment. It is annoying while behind the wheel. I do not recommend for wheel alignment if your vehicle does not pull either to the left or right.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
I appreciate all that this dealership provides. I have purchased 3 cars through them and have had them serviced here as well.
I appreciate all that this dealership provides. I have purchased 3 cars through them and have had them serviced here as well.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service setup is very nice, clean, and well kept. All the staff are very courteous. I'm happy with my experience there.
The service setup is very nice, clean, and well kept. All the staff are very courteous. I'm happy with my experience there.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Parris was amazing. Very kind and professional. He took care of me and made me feel like I was important despite being at 99,000 miles. They did not fill my fluids. My alerts went off two days after I picked it up (Sunday). Very frustrating to not be able to trust the mechanic side.
Parris was amazing. Very kind and professional. He took care of me and made me feel like I was important despite being at 99,000 miles. They did not fill my fluids. My alerts went off two days after I picked it up (Sunday). Very frustrating to not be able to trust the mechanic side.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Great customer service, well helpful. In and out without scheduling an appointment.Thankful for my Toyota rep and technicians
Great customer service, well helpful. In and out without scheduling an appointment.Thankful for my Toyota rep and technicians
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
What Others Say Excellent service, timely, courteous, friendly environment, relaxing, nice people at the front desk,
What Others Say Excellent service, timely, courteous, friendly environment, relaxing, nice people at the front desk,
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The team there was helpful, knowledgeable, and pretty quick with my service. I always leave Toyota Direct with a positive experience.
The team there was helpful, knowledgeable, and pretty quick with my service. I always leave Toyota Direct with a positive experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Lack of communication. Never answered phone. Incomplete work, they didn’t even put my car back together completely
Lack of communication. Never answered phone. Incomplete work, they didn’t even put my car back together completely
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Good tire service. But the tpms installation quote is too much. Dealer service needs to compare the outside price as well.
Good tire service. But the tpms installation quote is too much. Dealer service needs to compare the outside price as well.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service, timely, courteous, friendly environment, relaxing, nice people at the front desk, and with great coffee and chocolate drink.
Excellent service, timely, courteous, friendly environment, relaxing, nice people at the front desk, and with great coffee and chocolate drink.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair