Reviews
Service center Manager Bill is vulgar and disrespectful.
Service center Manager Bill is vulgar and disrespectful. Refused to repair my car after they caused the issue. I had to take the car to another dealer. This is a place to avoid at all costs. Rasist, underhanded and thieving place. O2 sensor issue resolved because Lindsey Tech neglected to properly connect the components properly. Never going back and I have also grout my last Acura. Disgusting
Service center Manager Bill is vulgar and disrespectful.
Service center Manager Bill is vulgar and disrespectful. Refused to repair my car after they caused the issue. I had to take the car to another dealer. This is a place to avoid at all costs. Rasist, underhanded and thieving place. O2 sensor issue resolved because Lindsey Tech neglected to properly connect the components properly. Never going back and I have also grout my last Acura. Disgusting
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I had an excellent experience purchasing my brand new
I had an excellent experience purchasing my brand new Civic Hybrid! Worked with Matt to get a good deal, and he did an awesome job
I had an excellent experience purchasing my brand new
I had an excellent experience purchasing my brand new Civic Hybrid! Worked with Matt to get a good deal, and he did an awesome job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When we bought our 2013 and 2015 Hondas from lindsay
When we bought our 2013 and 2015 Hondas from lindsay honda we were ecstatic. Great service and follow thru the entire way. This time with our 2021 was terrible. After setting an appointment time days before, the sales person rushed us thru while working with another customer elsewhere. After selecting a vehicle we were told we had to pull credit again even though we had a credit app 2 days prior with a pre-approval. The pre-approval was for 6.9% and trade in estimated at $9600. After driving the parking lot circle we were informed the trade in would be only $8000 without explanation. She told us she had thrown in a privacy cover we had asked about and a mat for the back(that we didn't ask for) and shown a pamphlet about ceramicoat while talking about the honda certified pros and led to believe it was also included (she said everyone gets this). We found out in finance that the ceramicoat was an extra $2000 plus "we owes" column for $795 that he had no idea what it was(turned out it was the cover and mat). I couldn't get a call back for 2 weeks so I went in to talk to a manager and was basically told I didn't know what I was talking about and it wasn't their fault that I didn't understand. Buyer beware if you deal with them. It is not the same Lindsay Honda of the past. The purchase price was 37k and with 1k down and an 8k trade in our final prime ended up at 38k!
When we bought our 2013 and 2015 Hondas from lindsay
When we bought our 2013 and 2015 Hondas from lindsay honda we were ecstatic. Great service and follow thru the entire way. This time with our 2021 was terrible. After setting an appointment time days before, the sales person rushed us thru while working with another customer elsewhere. After selecting a vehicle we were told we had to pull credit again even though we had a credit app 2 days prior with a pre-approval. The pre-approval was for 6.9% and trade in estimated at $9600. After driving the parking lot circle we were informed the trade in would be only $8000 without explanation. She told us she had thrown in a privacy cover we had asked about and a mat for the back(that we didn't ask for) and shown a pamphlet about ceramicoat while talking about the honda certified pros and led to believe it was also included (she said everyone gets this). We found out in finance that the ceramicoat was an extra $2000 plus "we owes" column for $795 that he had no idea what it was(turned out it was the cover and mat). I couldn't get a call back for 2 weeks so I went in to talk to a manager and was basically told I didn't know what I was talking about and it wasn't their fault that I didn't understand. Buyer beware if you deal with them. It is not the same Lindsay Honda of the past. The purchase price was 37k and with 1k down and an 8k trade in our final prime ended up at 38k!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Everything was positive with the vehicle purchase.
Everything was positive with the vehicle purchase. Brian Penn and Ernie Wyatt were attentive, paid attention and met my needs of the vehicle; model, style and price. I was greeted promptly and politely. We viewed the vehicles, Brian presented each of my selected year model and style. A big plus is was patience as I asked many questions. I was not rushed to decide which vehicle was the right choice for me.
Everything was positive with the vehicle purchase.
Everything was positive with the vehicle purchase. Brian Penn and Ernie Wyatt were attentive, paid attention and met my needs of the vehicle; model, style and price. I was greeted promptly and politely. We viewed the vehicles, Brian presented each of my selected year model and style. A big plus is was patience as I asked many questions. I was not rushed to decide which vehicle was the right choice for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had the best experience at Lindsay Honda with Kyle
We had the best experience at Lindsay Honda with Kyle Ermlich and Chanda Baker! We will always buy a car from Kyle. He’s very kind, helpful, knowledgeable, and truly cares about people. Highly recommend Kyle if you’re in the market for a new Honda. We love our Pilot!
We had the best experience at Lindsay Honda with Kyle
We had the best experience at Lindsay Honda with Kyle Ermlich and Chanda Baker! We will always buy a car from Kyle. He’s very kind, helpful, knowledgeable, and truly cares about people. Highly recommend Kyle if you’re in the market for a new Honda. We love our Pilot!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great car buying experience!
I had a great car buying experience! I worked with Jake Ratcliff, Tyler Woodall, and Ernie Hyatt, and it was smooth and easy! Great service!
I had a great car buying experience!
I had a great car buying experience! I worked with Jake Ratcliff, Tyler Woodall, and Ernie Hyatt, and it was smooth and easy! Great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stenson and Shannon did a great job of answering all my
Stenson and Shannon did a great job of answering all my questions and being responsive in a timely manner. Stenson was personable and let me know of any updates and made my first ever car purchase very welcoming!
Stenson and Shannon did a great job of answering all my
Stenson and Shannon did a great job of answering all my questions and being responsive in a timely manner. Stenson was personable and let me know of any updates and made my first ever car purchase very welcoming!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything went so smooth.
Everything went so smooth. Got me approved and I love the car I got. Very easy to work with and very nice. 10/10
Everything went so smooth.
Everything went so smooth. Got me approved and I love the car I got. Very easy to work with and very nice. 10/10
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A very predatory experience, where they wouldn't show me
A very predatory experience, where they wouldn't show me any details of the loan until the very end and gave me a car with tires that were overinflated. I told all of this and more to the manager and didn't even get an apology.
A very predatory experience, where they wouldn't show me
A very predatory experience, where they wouldn't show me any details of the loan until the very end and gave me a car with tires that were overinflated. I told all of this and more to the manager and didn't even get an apology.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
So far, Lindsay Honda's service department is awful.
So far, Lindsay Honda's service department is awful. I called, got a robot, left my name and number for a call back. I got a callback in about 10 minutes from a woman whose name I did not understand, mainly because she was breathing into the microphone which made a lot of noise. Her most outstanding trait on the phone was a complete lack of customer interaction skill. She said that they received a call from [my] number. That was it ... no "How may I help you?" or "Did you need service or status of your vehicle?". Nothing, just dead air. She was like that for everything, leaving me to drive the conversation, which might sound reasonable except that she is the service provider and (should) knows how the conversation should proceed. I asked about the price of a particular service and was told that their computers are down and she cannot look up pricing. I half expected a "Let me call you back when the computers are up again.", but that didn't happen. I called back and talked to "Z", she was able to give some pricing information even though the computers are still down.
So far, Lindsay Honda's service department is awful.
So far, Lindsay Honda's service department is awful. I called, got a robot, left my name and number for a call back. I got a callback in about 10 minutes from a woman whose name I did not understand, mainly because she was breathing into the microphone which made a lot of noise. Her most outstanding trait on the phone was a complete lack of customer interaction skill. She said that they received a call from [my] number. That was it ... no "How may I help you?" or "Did you need service or status of your vehicle?". Nothing, just dead air. She was like that for everything, leaving me to drive the conversation, which might sound reasonable except that she is the service provider and (should) knows how the conversation should proceed. I asked about the price of a particular service and was told that their computers are down and she cannot look up pricing. I half expected a "Let me call you back when the computers are up again.", but that didn't happen. I called back and talked to "Z", she was able to give some pricing information even though the computers are still down.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair