Lindsay Honda

2.7
(864 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 6:00am–10:00pm
Tuesday 9:00am–9:00pm 6:00am–10:00pm
Wednesday 9:00am–9:00pm 6:00am–10:00pm
Thursday 9:00am–9:00pm 6:00am–10:00pm
Friday 9:00am–7:00pm 6:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed

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Reviews

2.7
(864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

I have not ever actually bought anything here.

I have not ever actually bought anything here. I have tried though! The Civic I was interested in had been on the lot for well over a month and I also noticed on the carfax posted that it had a "Serious Collision" reported. Not enough to total it/make a salvage title obviously or they wouldn't be able to sell it. But I was not willing to pay the price they wanted with that issue. When I brought it up they said the price reflected that already or it would have been more. Also I had the potential of 2 different trade ins and they were only wanted to give me for BOTH less that I would have even accepted for one. They are large and they don't care if you buy because someone else will. I got tired of screwing with them and bought elsewhere.

1.0

I have not ever actually bought anything here.

I have not ever actually bought anything here. I have tried though! The Civic I was interested in had been on the lot for well over a month and I also noticed on the carfax posted that it had a "Serious Collision" reported. Not enough to total it/make a salvage title obviously or they wouldn't be able to sell it. But I was not willing to pay the price they wanted with that issue. When I brought it up they said the price reflected that already or it would have been more. Also I had the potential of 2 different trade ins and they were only wanted to give me for BOTH less that I would have even accepted for one. They are large and they don't care if you buy because someone else will. I got tired of screwing with them and bought elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

My wife and I have been waiting for a Black 11th

My wife and I have been waiting for a Black 11th generation Honda Civic Type R for a year and a half and finally the only Honda dealer in Ohio Lindsay Honda finally got a 2024 black Type R and immediately reached out to us and asked us if we still wanted it and we could not say YES fast enough 😅 Thanks to Kody and our salesman Mondale Bradley went beyond to make sure we were able to finally buy our dream car. Had it not been for these two incredible employees of Lindsay Honda we wouldn't be driving the most amazing car ever built. No haggle, no extras put on the car we did not want, and we actually got the price we wanted gor this car which many other Honda dealers are trying to get rich off these cars but not Lindsay. For being the 2nd biggest Honda dealer in America they made this purchase as painless and haggle free as possible. This is why they are selling more Type R's than anyone in Ohio. These cars are sold way before they even touch down at the dealership. I have only had the best relationship with all their departments. Their service, sales, and management teams are unmatched among all the other Honda dealers I've dealt with in my 49 years on planet earth. Thank you all for making mine and my wife's dreams about owning the best and fastest front wheel drive car ever built happen. We will only be buying all our cars from them and Mondale Bradkey will be selling us our next one too. Thank you all!!!🤩

5.0

My wife and I have been waiting for a Black 11th

My wife and I have been waiting for a Black 11th generation Honda Civic Type R for a year and a half and finally the only Honda dealer in Ohio Lindsay Honda finally got a 2024 black Type R and immediately reached out to us and asked us if we still wanted it and we could not say YES fast enough 😅 Thanks to Kody and our salesman Mondale Bradley went beyond to make sure we were able to finally buy our dream car. Had it not been for these two incredible employees of Lindsay Honda we wouldn't be driving the most amazing car ever built. No haggle, no extras put on the car we did not want, and we actually got the price we wanted gor this car which many other Honda dealers are trying to get rich off these cars but not Lindsay. For being the 2nd biggest Honda dealer in America they made this purchase as painless and haggle free as possible. This is why they are selling more Type R's than anyone in Ohio. These cars are sold way before they even touch down at the dealership. I have only had the best relationship with all their departments. Their service, sales, and management teams are unmatched among all the other Honda dealers I've dealt with in my 49 years on planet earth. Thank you all for making mine and my wife's dreams about owning the best and fastest front wheel drive car ever built happen. We will only be buying all our cars from them and Mondale Bradkey will be selling us our next one too. Thank you all!!!🤩

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

Upon my 2018 Honda Accord stalling while driving on the

Upon my 2018 Honda Accord stalling while driving on the highway as i am pressing the gas pedal, I took my vehicle to an mechanic and was told it was my fuel pump he proceeded to tell me there is also a recall on my vehicle so i called the service department and was told to bring it in for no charge and they will look at as they don’t have the part in but will order it once i arrived I was told that it would be a $79 charge and when i talked to the manager working he proceeded to tell me that no on has had a problem with the recall and made me real uncomfortable about dealing with them. My life means nothing to this company they just want a buck. The have no care in the world for their consumers life’s that are put in jeopardy due to a RECALL. I don’t recommend anyone do business with this company!!!

1.0

Upon my 2018 Honda Accord stalling while driving on the

Upon my 2018 Honda Accord stalling while driving on the highway as i am pressing the gas pedal, I took my vehicle to an mechanic and was told it was my fuel pump he proceeded to tell me there is also a recall on my vehicle so i called the service department and was told to bring it in for no charge and they will look at as they don’t have the part in but will order it once i arrived I was told that it would be a $79 charge and when i talked to the manager working he proceeded to tell me that no on has had a problem with the recall and made me real uncomfortable about dealing with them. My life means nothing to this company they just want a buck. The have no care in the world for their consumers life’s that are put in jeopardy due to a RECALL. I don’t recommend anyone do business with this company!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

Purchased a 2019 Accord Sport here the other day and I

Purchased a 2019 Accord Sport here the other day and I reported a Saftey issue with the suspension. John Durbin sent the vehicle to be serviced over at the reconditioning Center, Long story short, they provided documentation that there was no issue. Fast forward to when I pick the vehicle up. 24 hours later it was still making noise of course because they didn’t fix the actual issue because they did not look for it. I drove the car into the service drive and talk to a service advisor named Jake. It was his last day as an advisor., he was nice enough to get in my car and go for a ride and he immediately heard the noise and he documented it on an appointment that he set for me the next morning at 7 AM. Upon arrival, I met with a service writer, named Tim Smith, super cool guy. He also requested to go for a ride with me because Jake no longer worked for the company. Tim also heard the noise when we went for the same test ride that the other guy went on with me. A little bit of time went by and Tim put me in the car with his master technician, he also heard the noise. The other two guys have already heard. 10 minutes after he pulled the car into the shop, he had photo and video evidence of what was making noise, as expected, it was a safety concern. The tie rods were bad. I suspect the used car manager told the reconditioning center to put that they did not hear any issue to prevent any funds from being paid to Fix said issue. Sidenote, The extra key fob that was provided to me, is not programmed to the vehicle, and they attempted to charge me to program them. Also, the night that I purchased the vehicle they could not provide documentation of the CVT fluid being changed, when I drained it at my shop, it only had 2 quarts of fluid in it, so it had not been reconditioned properly before the vehicle was sold to me. The car will be OK. It just needed a couple things at the end of the day. It’s about doing what’s right and John Durbin was very rude and unprofessional and hung up the phone multiple times on me. My sales rep. Rachael Williams was also uninterested in helping me resolve my issues with the new vehicle. If you were going to buy here, make sure that you exercise, caution and have your ducks in a row, I’m just thankful that I have a very strong, mechanical background. John Durbin told me it’s normal for vehicles of my year 2019 to make noise when it drives…. As a licensed ASE technician this infuriated me.

1.0

Purchased a 2019 Accord Sport here the other day and I

Purchased a 2019 Accord Sport here the other day and I reported a Saftey issue with the suspension. John Durbin sent the vehicle to be serviced over at the reconditioning Center, Long story short, they provided documentation that there was no issue. Fast forward to when I pick the vehicle up. 24 hours later it was still making noise of course because they didn’t fix the actual issue because they did not look for it. I drove the car into the service drive and talk to a service advisor named Jake. It was his last day as an advisor., he was nice enough to get in my car and go for a ride and he immediately heard the noise and he documented it on an appointment that he set for me the next morning at 7 AM. Upon arrival, I met with a service writer, named Tim Smith, super cool guy. He also requested to go for a ride with me because Jake no longer worked for the company. Tim also heard the noise when we went for the same test ride that the other guy went on with me. A little bit of time went by and Tim put me in the car with his master technician, he also heard the noise. The other two guys have already heard. 10 minutes after he pulled the car into the shop, he had photo and video evidence of what was making noise, as expected, it was a safety concern. The tie rods were bad. I suspect the used car manager told the reconditioning center to put that they did not hear any issue to prevent any funds from being paid to Fix said issue. Sidenote, The extra key fob that was provided to me, is not programmed to the vehicle, and they attempted to charge me to program them. Also, the night that I purchased the vehicle they could not provide documentation of the CVT fluid being changed, when I drained it at my shop, it only had 2 quarts of fluid in it, so it had not been reconditioned properly before the vehicle was sold to me. The car will be OK. It just needed a couple things at the end of the day. It’s about doing what’s right and John Durbin was very rude and unprofessional and hung up the phone multiple times on me. My sales rep. Rachael Williams was also uninterested in helping me resolve my issues with the new vehicle. If you were going to buy here, make sure that you exercise, caution and have your ducks in a row, I’m just thankful that I have a very strong, mechanical background. John Durbin told me it’s normal for vehicles of my year 2019 to make noise when it drives…. As a licensed ASE technician this infuriated me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

Purchased a 2019 Accord Sport here the other day and I

Purchased a 2019 Accord Sport here the other day and I reported a Saftey issue with the suspension. John Durbin sent the vehicle to be serviced over at the reconditioning Center, Long story short, they provided documentation that there was no issue. Fast forward to when I pick the vehicle up. 24 hours later it was still making noise of course because they didn’t fix the actual issue because they did not look for it. I drove the car into the service drive and talk to a service advisor named Jake. It was his last day as an advisor., he was nice enough to get in my car and go for a ride and he immediately heard the noise and he documented it on an appointment that he set for me the next morning at 7 AM. Upon arrival, I met with a service writer, named Tim Smith, super cool guy. He also requested to go for a ride with me because Jake no longer worked for the company. Tim also heard the noise when we went for the same test ride that the other guy went on with me. A little bit of time went by and Tim put me in the car with his master technician, he also heard the noise. The other two guys have already heard. 10 minutes after he pulled the car into the shop, he had photo and video evidence of what was making noise, as expected, it was a safety concern. The tie rods were bad. I suspect the used car manager told the reconditioning center to put that they did not hear any issue to prevent any funds from being paid to Fix said issue. Sidenote, The extra key fob that was provided to me, is not programmed to the vehicle, and they attempted to charge me to program them. Also, the night that I purchased the vehicle they could not provide documentation of the CVT fluid being changed, when I drained it at my shop, it only had 2 quarts of fluid in it, so it had not been reconditioned properly before the vehicle was sold to me. The car will be OK. It just needed a couple things at the end of the day. It’s about doing what’s right and John Durbin was very rude and unprofessional and hung up the phone multiple times on me. My sales rep. Rachael Williams was also uninterested in helping me resolve my issues with the new vehicle. If you were going to buy here, make sure that you exercise, caution and have your ducks in a row, I’m just thankful that I have a very strong, mechanical background. John Durbin told me it’s normal for vehicles of my year 2019 to make noise when it drives…. As a licensed ASE technician this infuriated me.

1.0

Purchased a 2019 Accord Sport here the other day and I

Purchased a 2019 Accord Sport here the other day and I reported a Saftey issue with the suspension. John Durbin sent the vehicle to be serviced over at the reconditioning Center, Long story short, they provided documentation that there was no issue. Fast forward to when I pick the vehicle up. 24 hours later it was still making noise of course because they didn’t fix the actual issue because they did not look for it. I drove the car into the service drive and talk to a service advisor named Jake. It was his last day as an advisor., he was nice enough to get in my car and go for a ride and he immediately heard the noise and he documented it on an appointment that he set for me the next morning at 7 AM. Upon arrival, I met with a service writer, named Tim Smith, super cool guy. He also requested to go for a ride with me because Jake no longer worked for the company. Tim also heard the noise when we went for the same test ride that the other guy went on with me. A little bit of time went by and Tim put me in the car with his master technician, he also heard the noise. The other two guys have already heard. 10 minutes after he pulled the car into the shop, he had photo and video evidence of what was making noise, as expected, it was a safety concern. The tie rods were bad. I suspect the used car manager told the reconditioning center to put that they did not hear any issue to prevent any funds from being paid to Fix said issue. Sidenote, The extra key fob that was provided to me, is not programmed to the vehicle, and they attempted to charge me to program them. Also, the night that I purchased the vehicle they could not provide documentation of the CVT fluid being changed, when I drained it at my shop, it only had 2 quarts of fluid in it, so it had not been reconditioned properly before the vehicle was sold to me. The car will be OK. It just needed a couple things at the end of the day. It’s about doing what’s right and John Durbin was very rude and unprofessional and hung up the phone multiple times on me. My sales rep. Rachael Williams was also uninterested in helping me resolve my issues with the new vehicle. If you were going to buy here, make sure that you exercise, caution and have your ducks in a row, I’m just thankful that I have a very strong, mechanical background. John Durbin told me it’s normal for vehicles of my year 2019 to make noise when it drives…. As a licensed ASE technician this infuriated me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

A big thank you to Brian!

A big thank you to Brian! He was very patient with me, listened to my needs in a car, and guided me in making the best decision. I love my new car! I highly recommend Brian.

5.0

A big thank you to Brian!

A big thank you to Brian! He was very patient with me, listened to my needs in a car, and guided me in making the best decision. I love my new car! I highly recommend Brian.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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4.0

Lindsay Honda is a great dealership, my grandma has

Lindsay Honda is a great dealership, my grandma has leased 10 accords from another dealership and wanted to get a cr-v and they screwed her over, at Lindsay the salesman Dwight Allred was very kind, although the extra protection that it comes with should be optional, that adds almost $100 more to the monthly lease price.

4.0

Lindsay Honda is a great dealership, my grandma has

Lindsay Honda is a great dealership, my grandma has leased 10 accords from another dealership and wanted to get a cr-v and they screwed her over, at Lindsay the salesman Dwight Allred was very kind, although the extra protection that it comes with should be optional, that adds almost $100 more to the monthly lease price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

I came in to return my civic on the last day of the lease

I came in to return my civic on the last day of the lease and my first time leasing was a great experience. The second time it was the worst experience of my life I came in they toyed with me for 6 hours… 6 hours of my life wasted they were showing me cars way out of my budget after I explained to them my budget didn’t show me any numbers until 6 hours later when they were about to close kept pushing the accord on me as soon as I walked into the door.. I kept saying no then I had to make a quick choice on a car considering it was my last day on my lease and i was about to be carless when they told me my only option was the accord .. when I need bigger space for my kids they took advantage of me and toyed with my time leaving me no opinion I went back on my day off trying to work with them and they basically told me I’m stuck with a car that doesn’t meet my needs or my kids for 3 yrs I’m absolutely heart broken over this and don’t feel comfortable in a car I’m stuck with or feel safe driving on , on back roads in the snow I have always been a huge fan of lindsey Honda and have always stuck to the Honda brand I have been a super loyal consumer , I thought they would treat me with the same respect back but they didn’t the manger was no help at all and acted like I was wasting his time . After this I will never work with Honda again and it’s sad bc I loved the brand all I can say is Lindsay Honda takes advantage of disabled veteran’s and former law enforcement I hope lindsey Honda doesn’t do this to you and you have a better experience then me

1.0

I came in to return my civic on the last day of the lease

I came in to return my civic on the last day of the lease and my first time leasing was a great experience. The second time it was the worst experience of my life I came in they toyed with me for 6 hours… 6 hours of my life wasted they were showing me cars way out of my budget after I explained to them my budget didn’t show me any numbers until 6 hours later when they were about to close kept pushing the accord on me as soon as I walked into the door.. I kept saying no then I had to make a quick choice on a car considering it was my last day on my lease and i was about to be carless when they told me my only option was the accord .. when I need bigger space for my kids they took advantage of me and toyed with my time leaving me no opinion I went back on my day off trying to work with them and they basically told me I’m stuck with a car that doesn’t meet my needs or my kids for 3 yrs I’m absolutely heart broken over this and don’t feel comfortable in a car I’m stuck with or feel safe driving on , on back roads in the snow I have always been a huge fan of lindsey Honda and have always stuck to the Honda brand I have been a super loyal consumer , I thought they would treat me with the same respect back but they didn’t the manger was no help at all and acted like I was wasting his time . After this I will never work with Honda again and it’s sad bc I loved the brand all I can say is Lindsay Honda takes advantage of disabled veteran’s and former law enforcement I hope lindsey Honda doesn’t do this to you and you have a better experience then me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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5.0

Mykeal did an excellent job and was very patient with me

Mykeal did an excellent job and was very patient with me and I definitely appreciate that very much. Thank you

5.0

Mykeal did an excellent job and was very patient with me

Mykeal did an excellent job and was very patient with me and I definitely appreciate that very much. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Over $10k above MSRP

New/used car prices are way above MSRP and trade-in appraisals are way below KBB trade-in value. This offensive pricing alone reflects the lack of consumer appreciation that they have in mind. The service department is also known to be avoided at all costs. This dealership cares little about their reputation. One of thee worst Honda experiences in Ohio. Ranked 27 out of 30 amongst Honda dealerships in Ohio.

1.0

Over $10k above MSRP

New/used car prices are way above MSRP and trade-in appraisals are way below KBB trade-in value. This offensive pricing alone reflects the lack of consumer appreciation that they have in mind. The service department is also known to be avoided at all costs. This dealership cares little about their reputation. One of thee worst Honda experiences in Ohio. Ranked 27 out of 30 amongst Honda dealerships in Ohio.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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