Reviews
Write a reviewGreat buying experience
We purchased a New Honda Pilot and had a great buying experience. Mike Houston took care of us and we were promptly scheduled for the add on accessories we purchased. Will buy there again!
Stear Clear
BEWARE... Dealer marks up price of new cars around 5000 dollars. Told salesman I didn't need all the extras and wanted price without, sales manager came out, told him I was shopping around for a new car and asked him to give me his best price, he went back to desk and talked with someone else, when he came back, they refused to even give me a price. Dealer is a joke
I can only speak on my salesman Matt B.
I can only speak on my salesman Matt B. He was horrible, rude and unhelpful literally 4 days after I purchased my vehicle and questioned some previously unseen dents and touch up work that had been done to my CRV. I filed a complaint with the better business bureau and Lindsey was unresponsive, very disappointing and unexpected
Easy to get an appointment and service was completed on
Easy to get an appointment and service was completed on time. My service tech did a great job
Never on time; never as promised
My Oil change appointment was at 2:00 on Nov 30. They parked my car in their lot until almost 3:00. Some aspect of the word appointment is beyond their comprehension. I was guaranteed a complementary car wash at all service appointments, in writing, and a $20 oil change. Now it's $45 and no car wash. Don't make promises you won't keep. My friend bought his Honda at Rousch, where he still gets a free car wash.
Since I purchased my Honda Fit at Lindsay Honda in 2014,
Since I purchased my Honda Fit at Lindsay Honda in 2014, I have done all of my maintenance at Lindsay Honda. I take pride in my Honda and expect the very best from Honda. I took my car in on October 11th to get it ready for the winter. I also have a 15-month-old baby and wanted to make sure everything was in top shape for the winter. I got a new battery, new front brakes, new wipers, an oil change and filters, and a new tire. A few weeks later, my car was completely dead. I was calling my insurance when my car all of a sudden started to work. On the way home, the radio on my car started to blink, the car steering wheel veered to the left, and the car completely stalled while driving. I was scared and upset that I just took my car in for an expensive trip. I made an appointment at Honda to have my car looked at. In the meantime, I was afraid to use my car, especially with my baby, and had to carpool with my spouse which was very inconvenient. On the day of the appointment, my car was completely dead again, and I called my insurance. It started up in about 15 minutes, but I was terrified the entire 25 min trip to Honda the car might stall while driving again, which it did on the turn into Honda. When I got to Honda, the gentleman was nice and once I told him what had been happening he said he thought he knew 100% what it was. He said a new technician didn't tighten both wires on the new battery, and it was their fault. I was convinced it was the EPS system from research I had done. I had to take time off work to come in for this appointment. It's very frustrating that I trusted Honda with the safety of my car and was driving my son around in a car that could have stalled and caused a wreck due to this mistake. I'm also worried that the rest of the work on my car that day was not completed correctly. It is also interesting there was not a labor charge for the battery replacement, but there was for everything else. I was hoping to be at least acknowledged by Bill Lytle about this issue. I'm not sure what the typical time range is for a manager to return communication, but I have been trying to communicate with him via phone and email since October 31st. Bill emailed me his email address alone in a body of an email.
Poor service and management communication
Since I purchased my Honda Fit at Lindsay Honda in 2014, I have done all of my maintenance at Lindsay Honda. I take pride in my Honda and expect the very best from Honda. I took my car in on October 11th to get it ready for the winter. I also have a 15-month-old baby and wanted to make sure everything was in top shape for the winter. I got a new battery, new front brakes, new wipers, an oil change and filters, and a new tire. A few weeks later, my car was completely dead. I was calling my insurance when my car all of a sudden started to work. On the way home, the radio on my car started to blink, the car steering wheel veered to the left, and the car completely stalled while driving. I was scared and upset that I just took my car in for an expensive trip. I made an appointment at Honda to have my car looked at. In the meantime, I was afraid to use my car, especially with my baby, and had to carpool with my spouse which was very inconvenient. On the day of the appointment, my car was completely dead again, and I called my insurance. It started up in about 15 minutes, but I was terrified the entire 25 min trip to Honda the car might stall while driving again, which it did on the turn into Honda. When I got to Honda, the gentleman was nice and once I told him what had been happening he said he thought he knew 100% what it was. He said a new technician didn't tighten both wires on the new battery, and it was their fault. I was convinced it was the EPS system from research I had done. I had to take time off work to come in for this appointment. It's very frustrating that I trusted Honda with the safety of my car and was driving my son around in a car that could have stalled and caused a wreck due to this mistake. I'm also worried that the rest of the work on my car that day was not completed correctly. It is also interesting there was not a labor charge for the battery replacement, but there was for everything else. I was hoping to be at least acknowledged by Bill Lytle about this issue. I'm not sure what the typical time range is for a manager to return communication, but I have been trying to communicate with him via phone and email since October 31st. Bill emailed me his email address alone in a body of an email.
This place is a joke!
This place is a joke! Every time I go there the service department is HORRIBLE! I waited 4 1/2 hours on my car and they didn’t even tell me it was supposed to be 2 hours. I drove 1 hour just to get there. Never doing business with this place again!
Went to their website found the car we wanted.
Went to their website found the car we wanted. Drove about hour to find out you have to add $5500.00 dollars to the online price!!! What a JOKE!!! They mark up the sticker price $5500.00.
We had no idea what Joe Pistole did to this car ?
I bought are 2013 Honda fit in for a recall, when the car was returned to us the car had fluid leaking from under the car which they admit wrong on there behalf. And the car was popping of out of gear and they refuse to fix unless we paid $175.00. This car had no issues until we took into Lindsay for the recall. Oh and they try to sell us on more repairs for $1.500.00