Reviews
Went for a ride on Sunday and spotted the style F 150 truck my husband had been looking for. Liked the truck, low mileage and the price wasn't bad. Called Liberty Ford on Monday and Jeff Looney did a great job of answering my questions and also went out of his way seeing what other options were available to us. I spoke with my husband, we went to our bank to check out financing and before I could call Jeff to let him know we were coming out to test drive the truck, he called me to let me know someone else was looking at it. We told him we were on our way anyways and he kept us aware of what was going on. Everything went smoothly with Jeff's help. We traded in our 2014 Ford F-150, got a decent price, did some paperwork with Nate (who wasn't feeling well but was still very pleasant and professional) and we were on our way home with a really nice truck. It is hard to find a vehicle nowadays without all the whistles and bells so this truck was perfect for us. Thank you so much, Jeff, Nate and all the behind the scenes personnel that made this possible!
Went for a ride on Sunday and spotted the style F 150 truck my husband had been looking for. Liked the truck, low mileage and the price wasn't bad. Called Liberty Ford on Monday and Jeff Looney did a great job of answering my questions and also went out of his way seeing what other options were available to us. I spoke with my husband, we went to our bank to check out financing and before I could call Jeff to let him know we were coming out to test drive the truck, he called me to let me know someone else was looking at it. We told him we were on our way anyways and he kept us aware of what was going on. Everything went smoothly with Jeff's help. We traded in our 2014 Ford F-150, got a decent price, did some paperwork with Nate (who wasn't feeling well but was still very pleasant and professional) and we were on our way home with a really nice truck. It is hard to find a vehicle nowadays without all the whistles and bells so this truck was perfect for us. Thank you so much, Jeff, Nate and all the behind the scenes personnel that made this possible!
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- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
I would definitely recommend Liberty Ford and salesman Danny Coffey the whole process went extremely smooth. I received great trade value for my trade and the bank rates were very competitive
I would definitely recommend Liberty Ford and salesman Danny Coffey the whole process went extremely smooth. I received great trade value for my trade and the bank rates were very competitive
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- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Peter, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!
Liberty Ford Vermilion staff and personnel answered all of questions and concerns about the vehicle which I was inquiring about with out pressure, and had honored all of my requests as far as me as a customer being able to thoroughly look at, check over, and test drive the vehicle which I was potentially to purchase.
Liberty Ford Vermilion staff and personnel answered all of questions and concerns about the vehicle which I was inquiring about with out pressure, and had honored all of my requests as far as me as a customer being able to thoroughly look at, check over, and test drive the vehicle which I was potentially to purchase.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good service , friendly, .. We knew exactly what we wanted , already had it picked out .. They made buying the Bronco easy. Also,Gave us what we needed to get on our trade in.
Very good service , friendly, .. We knew exactly what we wanted , already had it picked out .. They made buying the Bronco easy. Also,Gave us what we needed to get on our trade in.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
My sales rep, Norman, was very professional, polite, provided direct answers to my questions, and not pushy. I had done my research and knew what the market value of their truck was , as well as the value of my trade, they matched my expectations in both areas. Very pleasant experience!
My sales rep, Norman, was very professional, polite, provided direct answers to my questions, and not pushy. I had done my research and knew what the market value of their truck was , as well as the value of my trade, they matched my expectations in both areas. Very pleasant experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jeffery Looney was very professional. He made everything simple and easy for me and my wife. We would definitely recommend him to all the people we know.
Jeffery Looney was very professional. He made everything simple and easy for me and my wife. We would definitely recommend him to all the people we know.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We appreciate your recommendation of Jeffery!
Mike did a great job of helping us complete the purchase of our Bronco! Great Deal and great dealer.
Mike did a great job of helping us complete the purchase of our Bronco! Great Deal and great dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic experience, no hassle worked with me to get to the payment I was comfortable with. Didn?t aggressively push options or warranties. First new vehicle I have ever bought and last from a dealership since 2007. Expected a hassle and horrible experience but had the opposite.
Fantastic experience, no hassle worked with me to get to the payment I was comfortable with. Didn?t aggressively push options or warranties. First new vehicle I have ever bought and last from a dealership since 2007. Expected a hassle and horrible experience but had the opposite.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jonathon, thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I was recuperating at home after a stay in the hospital during a very cold snap and the battery in my Escape went bad. I called Liberty Ford in Vermilion about having a Mobile Tech come to my home to replace the battery. At first i was told the earliest someone could come out would be the following day. It wasn't 15 minutes later I received a call from one of the Service advisors and she told me that there was a Tech who could come out and replace my battery the same day. To me that is true customer service.
I was recuperating at home after a stay in the hospital during a very cold snap and the battery in my Escape went bad. I called Liberty Ford in Vermilion about having a Mobile Tech come to my home to replace the battery. At first i was told the earliest someone could come out would be the following day. It wasn't 15 minutes later I received a call from one of the Service advisors and she told me that there was a Tech who could come out and replace my battery the same day. To me that is true customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello James, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Always use Liberty Ford Vermilion for all my cars service requirements. They have given us great service and always provide detailed information about the repairs.
Always use Liberty Ford Vermilion for all my cars service requirements. They have given us great service and always provide detailed information about the repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Marie, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!