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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Always a pleasure to deal with the staff at this Ganley

Always a pleasure to deal with the staff at this Ganley Subaru. Cristian was particularly helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We are always more than happy to assist you if anything else comes up. Take care!

Christian the salesman and Brandon the finance rep our

Christian the salesman and Brandon the finance rep our automobile purchase easy. They weren't pushy, answered all our questions and were very knowledgeable about the brand. Overall great experience buying a new car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Christian and Brandon! We’re glad our team made the process easy and enjoyable. Congratulations on your new car, and thank you for choosing Ken Ganley Subaru Wickliffe!

Great service, very friendly and did not take too long.

Great service, very friendly and did not take too long.thanks for honesty and transparency. Nice waiting room. I appreciate the water and coffee and comfy chairs. Very helpful contact with the service tech. He was very patient and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the glowing review, Laurita! We’re so glad you enjoyed the waiting area and felt supported by our team. We look forward to assisting you next time at Ken Ganley Subaru Wickliffe! Safe travels!

Logan, Joe and Terry were wonderful to work with.

Logan, Joe and Terry were wonderful to work with. Very professional, funny and made our purchase very easy. We love our Subaru’s! Thank you for such outstanding service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please don't hesitate to reach out if there's anything additional we can do for you.

Great dealership , so very helpful.

Great dealership , so very helpful. Love my new car. Personal and friendly staff .Go the extra mile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Ken Ganley Subaru Wickliffe with your business! We appreciate your kind review and look forward to seeing you next time!

As a customer, I find this dealership to be friendly,

As a customer, I find this dealership to be friendly, welcoming, reliable, trustworthy, professional, helpful, comfortable, respectful, convenient, knowledgeable, honest, supportive, efficient, patient, and caring.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this glowing review of our team! We love to hear that you always have a five-star experience with our team at Ken Ganley Subaru Wickliffe. See you next time!

Always good.

Always good. Jason get me in and out always goes above and beyond. I?ve recommended all my family and friends to Ken Ganley Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, thank you for your glowing review and recommendations! It's wonderful to hear that Jason has consistently provided exceptional service. We truly value your business here at Ken Ganley Subaru Wickliffe!

We have purchased 3 Subarus in the last 6 years from this

We have purchased 3 Subarus in the last 6 years from this dealership and purchasing each vehicle has been painless. Overall our best experience has been with the service department. The main reason we have purchased from this dealership is the quality, honesty, and advocacy of the service department. I get a GM discount thru my Mom and still prefer a Subaru because how sales and service continue to provide great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Christine, thank you for your continued support and kind words! We're so glad to hear that our Service Department stands out to you at Ken Ganley Subaru Wickliffe. Safe driving!

This was one of the best car buying experiences we have

This was one of the best car buying experiences we have ever had. Everyone was excellent. Matthew the salesman person, Jon the finance person ,Brandon and Dadio. Everyone is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kerry, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.

David who helped us out was super awesome and gave us a

David who helped us out was super awesome and gave us a whole bunch of information in terms for new car owners that helped me make an educated descion on what options are best for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Pippi, thank you for sharing your fantastic feedback about David! We’re thrilled you had a helpful and informative experience. Welcome to the Ken Ganley Subaru Wickliffe family!