Reviews
Great service as usual.
Great service as usual. The customer service representative was very friendly and thoroughly explained the required repairs. I dropped off my car and it was ready in an hour or so.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best experience I’ve had purchasing a car.
Best experience I’ve had purchasing a car. Both Jeff and Christian were extremely helpful and not pushy. My only complaint was Brandon in finance who was a little sketchy. He offered me an extended warranty on the tech in the car. When I declined he showed me a lower price. He would have sold it to me at the higher price if I accepted initially.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Christian, my sales person educated me thoroughly about
Christian, my sales person educated me thoroughly about the choices this dealership offered. I didn’t intend to buy a car that day. It was the least stressful car buying adventure I have had. I decided to go with them because of this. Since then, I’ve had contact with the sales rep who continues to help me. Overall, an excellent purchase experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please don't hesitate to reach out if there's anything additional we can do for you.
Very nice experience.
Very nice experience. David was very helpful and a pleasure to work with. The only reason I didn't give you a 5 is I felt I should have gotten more money for my trade in.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
I recently purchased a car at Ken Ganley Subaru, and my
I recently purchased a car at Ken Ganley Subaru, and my experience with Cristian Vasile was outstanding. He made the process easy, straightforward, and completely hassle-free—no haggling, just honest and helpful guidance. Cristian worked hard to get me the best deal I could have hoped for, and I truly appreciate his professionalism and efficiency. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We are always more than happy to assist you if anything else comes up. Take care!
Great experience- sales listened to my needs, finance
Great experience- sales listened to my needs, finance helped work with my budget, i ended up with a car I am really happy with and wouldn’t have likely chosen Subaru before this experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Everyone was very professional and welcoming.
Everyone was very professional and welcoming. Allie grant was amazing! The best experience I ever had at a car dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Ken Ganley Subaru Wickliffe. We're happy we could meet your expectations! We look forward to your next visit! Take care!
My service rep.
My service rep. Brandon was very helpful in providing information about my concerns and questions. Scheduling is very convenient through the website and fees were clearly stated for each service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Ken Ganley Subaru Wickliffe!
Willing to answer all my questions completely, and have
Willing to answer all my questions completely, and have helped me to project future possible needs for my car. They are not inexpensive, but they stay behind their work.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Christine, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Experience was great from start to finish.
Experience was great from start to finish. Items in need of repair or identified, explained and pricing was made available. All service was done in a timely and orderly fashion. I will definitely bring my car in for service at Ganley Subaru of Wickliffe.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Ronald, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
