Reviews
Ken Ganley Wickliffe Subaru: A Stress-Free Car Buying
Ken Ganley Wickliffe Subaru: A Stress-Free Car Buying Experience ⭐⭐⭐⭐⭐ (5/5 Stars) As someone who typically dreads the car shopping process, I was pleasantly surprised by my recent experience at Ken Ganley Wickliffe Subaru. From the moment I met Cristian, the sales representative, I knew this would be different from my previous car-buying nightmares. What Made This Experience Exceptional Personalized Approach: Cristian took the time to truly understand my needs and preferences. No Pressure Sales Technique: Unlike many dealerships, there was absolutely no pushy sales tactics. Comprehensive Exploration: He patiently walked me through the parking lot, showing various models and colors. Transparent Communication: Cristian even provided his personal cell phone number, demonstrating his commitment to customer service. The Result I drove home in a stunning 2025 Smoky Gray Subaru Crosstrek, feeling confident and excited about my purchase. The entire process was smooth, informative, and genuinely enjoyable. Recommendation I would wholeheartedly recommend Cristian to anyone in the market for a new Subaru. If you're looking for a stress-free car buying experience, Ken Ganley Wickliffe is the place to go! Pro Tip: Ask for Cristian - he'll make your car shopping experience a breeze!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your 2025 Subaru Crosstrek! We are thrilled that Cristian made your buying experience exceptional. Thank you for choosing Ken Ganley Subaru Wickliffe and for recommending us so highly! Safe travels!
Great experience!
Great experience! Cristian was awesome! My family has bought all of our Subarus here over the years and this was my first time buying a new one. Cristian made a potentially daunting experience an easy one!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Emily, we're so pleased Cristian made your first new car-buying experience a breeze! Thank you for your continued loyalty and support. Congratulations on your new Subaru from all of us at Ken Ganley Subaru Wickliffe!
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please don't hesitate to reach out if there's anything additional we can do for you.
I love the staff here.
I love the staff here. I live over 45 minutes away but drive to this location because they’re always kind and attentive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making the drive to see us! We appreciate your business and look forward to seeing you again at Ken Ganley Subaru Wickliffe. Take care!
This is my 3rd Subaru Forester purchased from Ken Ganley
This is my 3rd Subaru Forester purchased from Ken Ganley Subaru Wickliffe. I appreciate the care they take with each customer and making sure all my questions are answered. I feel they truly want me to get the right car and have a good experience in the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your latest Subaru Forester! We appreciate your loyalty and look forward to seeing you again next time! - Ken Ganley Subaru Wickliffe
Excellent no pressure sales team.
Excellent no pressure sales team. Pleasure to work with. I would definitely recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Matty, thank you for the review! We appreciate your business and hope to see you again at Ken Ganley Subaru Wickliffe! Safe travels!
Friendly and prompt.
Friendly and prompt. Didn’t play games. I was able to get in and out and got the car I wanted for the price I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! We are thrilled that you received friendly and straightforward service from our team at Ken Ganley Subaru Wickliffe. We wish you safe travels ahead!
I took my '07 Legacy in for a grinding noise on the front
I took my '07 Legacy in for a grinding noise on the front passenger wheel. They gave me a '25 Imperza as a loaner. They had my car for 6 days. Their "Tech could not duplicate my concern". After several test drives and various inspections they returned my car to me at No Charge. I'm impressed at the dealerships honestly. I'm impressed with the Tech continuing to remedy my original concern, when the problem was not obvious or easy to find. They treated me the way I would treat any customer if I was the owner of this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for sharing your experience with us! We are delighted to hear that our team was thorough and honest throughout the process. We appreciate your support, and we look forward to serving you again! - The Ken Ganley Subaru Wickliffe Team.
All the employees we have dealt with at this dealership
All the employees we have dealt with at this dealership have been great! I’m on my 10th lease!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks a bunch, from the Ken Ganley Subaru Wickliffe Team!
Came in to report a new rattle sound in my car.
Came in to report a new rattle sound in my car. Service manager fit me in, tech found the cause and fixed it; they topped the fluids, sent me on my way. Happy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ellen, we're happy to hear our team could fix your problem and get you back on the road safely! Thank you for choosing Ken Ganley Subaru Wickliffe! We hope to see you again down the road! Safe travels!
Great customer service.
Great customer service. Franco always takes good care of me and I appreciate that. I drive from the west side to the east side to have my car serviced at Ganley Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Frank, we're glad Franco and our team make it worth the drive at Ken Ganley Subaru Wickliffe! We truly appreciate you choosing us for your vehicle's care and look forward to welcoming you back next time! Safe travels!
