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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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My car buying experience was a breeze.

My car buying experience was a breeze. The sales associate was knowledgable and professional. Everyone I encountered was friendly and helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Cecilia, we're delighted to hear that your buying experience was smooth and enjoyable at Ken Ganley Subaru Wickliffe. Our team is always here to help with any future needs!

Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jeff and team were fantastic and responsive.

Jeff and team were fantastic and responsive. Great to work with them and provided answers as needed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that Jeff and the team at Ken Ganley Subaru Wickliffe provided you with fantastic service. Thank you for sharing your experience, and we're here if you need anything else!

Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

We are return customers and Ken Ganley Subaru Wickliffe

We are return customers and Ken Ganley Subaru Wickliffe was the only dealership we considered when we decided to purchase a 2025 Subaru. All the staff were exceptional from our salesman to management to the cashier..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Ken Ganley Subaru Wickliffe once again! We're delighted to hear that our team provided exceptional service throughout your purchase. Enjoy your new 2025 Subaru, and we look forward to serving you in the future!

Very professional and made the whole process easy.

Very professional and made the whole process easy. Even though I'm about an hour drive away, I would definitely come back in the future for our next Subaru.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

We are so glad we decided to go to Ken Ganley.

We are so glad we decided to go to Ken Ganley. Everyone went above and beyond to make it a wonderful experience. I can’t thank Joe and Jeff enough for answering all our questions and making it a painless experience. Also working with James was great, he was very helpful and made our signing quick and easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Tony, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

I was very impressed with the dealership.

I was very impressed with the dealership. The showroom itself was spacious and clean more. So, the staff was incredibly friendly and proficient.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you were impressed with the spacious showroom and friendly staff at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive experience!

Great Employees Allie Grant is a fantastic salesperson.

Great Employees Allie Grant is a fantastic salesperson. Craig Hatcher it’s fantastic as the new service manager

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're delighted to hear that Allie and Craig provided you with excellent service at Ken Ganley Subaru Wickliffe! Thank you for recognizing their efforts, and we look forward to serving you again in the future.

Joy was great to work with.

Joy was great to work with. She is very knowledgeable and takes here time to answer answer your questions. I felt no preasure in the transaction.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Joy provided a knowledgeable and pressure-free experience at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive feedback!

The customer service has been excellent from the time I

The customer service has been excellent from the time I bought the vehicle and also including now as I have always brought my car for service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Cheryl, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Everyone at Ken Ganley were nice professional trust

Everyone at Ken Ganley were nice professional trust worthy just great people The go the extra mile . Thank You!!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.