Reviews
Our sales person was very personable, thorough,
Our sales person was very personable, thorough, knowledgeable and patient. The dealership was clean, well organized and attractive. All those who worked there seemed friendly and glad to meet us and answer any questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Norma, we're delighted to hear that you had such a positive experience with our team at Ken Ganley Subaru Wickliffe. Thank you for the kind words and for highlighting our friendly atmosphere! Enjoy your new ride!
This is the third car I've purchased from this
This is the third car I've purchased from this dealership. I was first recommended this brand by my insurance company and have been very pleased. The dealership I found and have been equally pleased. All the purchases have been great experiences. The sales staff is very knowledgeable and very informative. Everything was prepared upon my arrival to complete the transaction in a timely and efficient manner. The service team supports the sales team in making the service visits fast and easy. And when not able to do so, provide me a loaner vehicle to get to and from work.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joseph! Thank you for your continued trust in Ken Ganley Subaru Wickliffe! We're delighted to hear that our team has consistently provided you with great experiences. We look forward to serving you again in the future!
The first product specialist we worked with was Willie
The first product specialist we worked with was Willie Young. We had an appointment to meet him at a time he suggested. To our surprise, he was meeting with another client when we arrived at the appointed time. Angry, we decided not to buy our car from this dealership if that's how customers were treated, Cristian stepped in, won us over, and we bought our car at Ken Ganley.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Ken Ganley Subaru Wickliffe. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My new auto purchase was easy and relatively painless.
My new auto purchase was easy and relatively painless. Everything was prepared upon my arrival to make the transaction very efficient. The sales staff was very knowledgeable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JPIRMAN, we're delighted to hear that your experience at Ken Ganley Subaru Wickliffe was smooth and efficient! Our team is always here to help make the process as seamless as possible. Enjoy your new vehicle!
The Ganley Subaru Service Department is top notch.
The Ganley Subaru Service Department is top notch. They are prompt, courteous, knowledgeable and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rogey, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Ken Eggers was a pleasure to do business with.
Ken Eggers was a pleasure to do business with. I test drove two cars and got onto the highway to get a good sense of how the cars handle. It was a smooth process all the way to trade in my car and buy a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Ken made your experience at Ken Ganley Subaru Wickliffe smooth and enjoyable. Thanks for sharing your positive feedback with us! Enjoy the new ride!
Always courteous, professional, and helpful; explaining
Always courteous, professional, and helpful; explaining their diagnosis and the necessary work to be done. Trustworthy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joe, thank you for your kind words! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided courteous and professional service. We appreciate your trust in us!
Hi Joe, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service, professional and helpful customer
Excellent service, professional and helpful customer service representatives, and work well done in a timely manner. They kept me apprised on the work that needed to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fantastic dealership Joy along with the service
Fantastic dealership Joy along with the service department was top notch Very thorough with ever
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, Thanks for the stellar rating! We're glad you had a great experience! - Ken Ganley Subaru Wickliffe
My experience today was made better by Tommy in the
My experience today was made better by Tommy in the service department. Tommy explained everything thoroughly and thoughtfully. He has an excellent attitude and Subaru is lucky to have him as an employee.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Liz, we're delighted to hear that Tommy provided such excellent service during your visit at Ken Ganley Subaru Wickliffe. We'll make sure he knows about your kind words! Thank you for sharing this feedback with us!