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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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The dealership was clean.

The dealership was clean. The product specialist was knowledgeable, efficient, and negotiable. The sales manager provided different options to satisfy my needs and wants to complete a deal.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Brandon, thank you for trusting Ken Ganley Subaru Wickliffe with your business! We're thrilled to hear that our team provided you with a smooth & satisfying experience, and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

Dealer response

Hi Brandon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Subaru Wickliffe. Feel free to reach out to us if you need anything. Have a wonderful day.

I love Subaru!

I love Subaru! I always have a great experience getting a new lease through Ken Ganley East! I am on my 4th lease now, and each experience is better than the last. They’re efficient and get me in and out as fast as possible while also being thorough and answering any questions. Thank you for the great service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your leasing experiences at Ken Ganley Subaru Wickliffe keep getting better! Our team is committed to providing efficient and thorough service. Thank you for your loyal business - we'll see you next time!

Dealer response

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

I was pleased with the service at Ken Ganley, Wickliffe.

I was pleased with the service at Ken Ganley, Wickliffe. Everyone was courteous and personable and very helpful. Will was great to work within the purchase, very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a positive experience with Will and the team at Ken Ganley Subaru Wickliffe. Thank you for your kind words, and we hope you're enjoying your new purchase!

Christian was very knowledgeable and made sure my

Christian was very knowledgeable and made sure my questions were answered. Everyone we came in contact with at the dealership was so friendly. Great experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that Christian and the rest of our team provided friendly and knowledgeable service. We appreciate your feedback!

Christian Vasile was very professional, knowledgeable and

Christian Vasile was very professional, knowledgeable and patient. We appreciated his explanations and understanding of our Forrester limited. He very effectively pointed out the advantages of a Subaru car. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

KHOWELLS, we're delighted to hear that Christian provided you with such a professional and informative experience at Ken Ganley Subaru Wickliffe. Enjoy your Forrester Limited!

It was a real easy experience buying our new "used" car.

It was a real easy experience buying our new "used" car. The salesman was easy going and kind. I would recommend checking them out for your next car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're delighted to hear that your car-buying experience was smooth and enjoyable at Ken Ganley Subaru Wickliffe. Thank you for recommending us!

It's great, clean.

It's great, clean. When I arrived a gentleman came running which was annoying. Ok

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We appreciate your feedback and hope you won't hesitate to reach out if our Ken Ganley Subaru Wickliffe team can assist you again in the future!

There were some hiccups in us finding a car, and they

There were some hiccups in us finding a car, and they went above and beyond to help us. Mato and Joe communicated frequently with us, even on their day off, to make sure we knew what was happening, right up until we took possession of our car.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

We felt very comfortable at this dealership.

We felt very comfortable at this dealership. We were immediately introduced to Jeff Leovic and proceeded to take two test drives. We never felt uncomfortable or pressured. He was knowledgeable, honest and quite helpful in this big decision of purchasing a car. He took his time with us and spelled everything out. There were no surprises after we made the deal. Before we drove away he explained all the whistles and bells on the vehicle. We are happy with our purchase and would definitely recommend this dealership to our friends and family. In fact, we came here on the recommendation of a friend.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Our sales person was very personable, thorough,

Our sales person was very personable, thorough, knowledgeable and patient. The dealership was clean, well organized and attractive. All those who worked there seemed friendly and glad to meet us and answer any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Norma, we're delighted to hear that you had such a positive experience with our team at Ken Ganley Subaru Wickliffe. Thank you for the kind words and for highlighting our friendly atmosphere! Enjoy your new ride!