Reviews
Allie was extremely pleasant to work with.
Allie was extremely pleasant to work with. She is knowledgeable about the car and was able to answer all of our questions. Would definitely recommend family and friends to see her and Ken Ganley Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jolimey, we're delighted to hear that Allie provided such a pleasant experience at Ken Ganley Subaru Wickliffe. Thank you for recommending us to your family and friends!
Everyone was pleasant and very helpful.
Everyone was pleasant and very helpful. Cristian took such great care of us! He answered all our questions and did not rush us at all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Laurie, we're delighted to hear that Cristian and the team at Ken Ganley Subaru Wickliffe provided you with such a pleasant experience. Thank you for sharing your feedback!
Staff was very helpful.
Staff was very helpful. I had the vehicle inspected before purchase and they addressed most of my concerns at no additional cost. They were also able to get me a car that fit my budget needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that our team at Ken Ganley Subaru Wickliffe was able to address your concerns and find a vehicle within your budget. Thank you for sharing this positive experience!
I was impressed with the care and the courtesy that they
I was impressed with the care and the courtesy that they gave us. We will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had a great experience with our team here at Ken Ganley Subaru Wickliffe! Thanks so much for visiting us - we look forward to seeing you again in the future!
They were able to work with me and give me what I needed
They were able to work with me and give me what I needed to get me back in my bu (boo)!!! I am so happy to be where I love.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that the Ken Ganley Subaru Wickliffe team was able to meet your needs and get you back in your beloved vehicle! Thank you for sharing this positive experience, and enjoy being where you love.
Car buying process was smooth and easy.
Car buying process was smooth and easy. Jeff Leovic was awesome to deal with and really showed me the ins and outs of the car I bought.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Emily, we're delighted to hear that Jeff made your car-buying experience smooth and informative at Ken Ganley Subaru Wickliffe. Enjoy your new ride!
Giovanni is great.
Giovanni is great. The whole staff kept me informed through out the whole process. They are the best
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Giovanni & the Ken Ganley Subaru Wickliffe team with your service needs! We appreciate the awesome feedback and look forward to serving you again next time!
Spent over $2500 on repairs a couple weeks ago and my car
Spent over $2500 on repairs a couple weeks ago and my car still wants to stall out on me. 37000 miles on it- not even 7 years old yet. Looks like I got a lemon.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Great service provided by Joy and management.
Great service provided by Joy and management. Communication was great and I was kept up to date during the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Joy and the management team provided you with great service at Ken Ganley Subaru Wickliffe. Keeping our customers informed is a top priority, so we're glad communication was smooth throughout your experience!
One of the worst places you can buy from.
One of the worst places you can buy from. I went in there with cash to buy a Jeep Renegade straight out.. I test drove it and loved it and started doing paperwork.. Next thing you know thae manager came over and told me he couldn't sell me it because there was another guy who already wanted it... The person who wanted it showed up after me... I was first, I was first come first serve... Here to find out this other person who wanted it knows the owner... So I guess customers come last, Ken Ganley??? So don't test drive anything unless you know it's available... I want to Classic Chevrolet in Mentor and bought a newer Jeep Renegade for even cheaper, with cash and my trade in... And by the way Classic Chevrolet gave me 2,500 down on my 2016 Ford Fusion with a blown transmission.. Subaru of Wickliffe is poor managed no joke....Ken Ganley Subaru of Wickliffe will eventually go downhill and close, that's how trashy it is... This place I will never buy from ever! And I've learned my lesson.... So the moral of my story is friends come first before customers at Ken Ganley...
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.