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Ken Ganley Subaru Wickliffe

(3,065 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,065 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Everyone was so helpful when purchasing my vehicle they

Everyone was so helpful when purchasing my vehicle they all deserve 5 stars. It was a great car buying experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Matt, we're delighted to hear that you had a great car-buying experience with us at Ken Ganley Subaru Wickliffe! Thank you for the five-star review and your kind words about our team. Enjoy your new vehicle!

Fabulous experience!

Fabulous experience! If you had told me back in the old days, that buying a car would be a pleasant experience, I would have laughed at you. But, Cristian Vasile and Joe Russo treat you right, and make it a fun experience. This was the 4th car we've bought from them, and the experience has always been great. Thanks guys! The Service staff and Brandon in finance also treat us well! Thanks to you guys too!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Ken Ganley Subaru Wickliffe! We're delighted to hear that Cristian, Joe, and the rest of our team made your car-buying experience enjoyable once again. We look forward to serving you with any future needs!

Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The staff in the service area is very alert to the needs

The staff in the service area is very alert to the needs of the client and the maintenance of the vehicles. They are very conscious of taking care of of our cars no less than the care they give their own. Family from out of town has happily come here to service their car as well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Richard, we're delighted to hear that our service team at Ken Ganley Subaru Wickliffe has been attentive and caring with your vehicles. Thank you for trusting us with your family's car needs too!

I purchased a used car.

I purchased a used car. Everything was excellent and the car drives well. I have recommended Ken Ganley Subaru to friends and family... Mike

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience at Ken Ganley Subaru Wickliffe was excellent and that you're enjoying your car! Thank you for recommending us to friends and family, we truly appreciate it.

Service Rep Jason Caja was exceptional with multiple

Service Rep Jason Caja was exceptional with multiple communications that my particular case required and he took the time to thoroughly explain its status and situations - always answering my questions patiently. Very knowledgeable and courteous. Wonderful to work with. A+

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Paula, we're delighted to hear that Jason provided exceptional service and clear communication during your visit at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive experience with us!

Very knowledgeable and accommodating to what we were

Very knowledgeable and accommodating to what we were interested in. Easy to work with, spent all the time needed

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team was knowledgeable and accommodating during your visit. We appreciate the feedback and look forward to assisting you again in the future!

Sales staff were friendly, professional, knowledgeable,

Sales staff were friendly, professional, knowledgeable, respectful and honest. I really appreciated that Brian Buehner & Joe Russo listened to my questions and answered them directly. There was absolutely no pressure to buy. Thank you gentlemen!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brian and Joe provided a friendly, professional experience at Ken Ganley Subaru Wickliffe. It's great to know they listened and answered your questions without any pressure. Thank you for sharing this feedback!

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please don't hesitate to reach out if there's anything additional we can do for you.

Well run .

Well run . Every one is courteous and competent. They make what is a difficult task for an older woman as pleasant as it could possibly be. Thank you.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sandra, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe made your experience pleasant and stress-free. Thank you for the kind words!

I was pleased that Ganley offers a class to go thru all

I was pleased that Ganley offers a class to go thru all the features on the new Outbacks and explain all.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you found the class helpful! We aim to ensure our customers feel confident with their new vehicles and we hope you won't hesitate to reach out if there's anything else we can do for you! - The Ken Ganley Subaru Wickliffe Team

I had an incredible experience here !

I had an incredible experience here ! Thank you so much to Crissy and Rich! They made it so easy and accommodated me so much. I will forever be grateful for that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Alexis, we're delighted to hear that Crissy and Rich made your experience at Ken Ganley Subaru Wickliffe so memorable. Thank you for sharing such kind words!

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We are always more than happy to assist you if anything else comes up. Take care!