Reviews
My salesman, Matthew Ferdig, was wonderful.
My salesman, Matthew Ferdig, was wonderful. He was very polite and patient. The only reason I did not give 5 stars to the dealer is the car was said to be in “Like New Condition”. The exterior however had quite a few deep scratches that was not displayed in any of the photos online. The car only had 6,500 miles so it was rather unusual. The sales manager was not very willing to work something out about the scratches. He was only willing to move $250 off of the $32,000 total price. Besides that it was a good car buying experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe. We're glad to hear that Matthew provided excellent service, though we're sorry about the issue with the car's condition and any inconvenience it caused. Your feedback is valuable as we strive to improve our services, and we hope you're enjoying your new vehicle!
Everyone that helped me at Ganley Subaru Wickliffe were
Everyone that helped me at Ganley Subaru Wickliffe were fantastic and very helpful. I'm very pleased with my experience. Very professional and courteous every step of the way with me. I would highly recommend going to Ganley Subaru in Wickliffe for vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Doug, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided you with a fantastic experience. Thank you for recommending us, and we look forward to assisting you again in the future!
We were disappointed that they didn't charge the vehicle.
We were disappointed that they didn't charge the vehicle. Due to the cost of vehicles,they most certainly should have!
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Anthony and Rich are first-rate.
Anthony and Rich are first-rate. I can’t imagine buying a car from anyone else
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad Anthony & Rich continue to earn your support! Thanks for being a Ken Ganley Subaru Wickliffe customer. We look forward to seeing you next time!
Jason in service is top notch.
Jason in service is top notch. Always goes above and beyond. Sales side was okay to work with, wasn't 100% satisfied
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Great people.
Great people. Wonderful service. Always let's you know if there are any problems that need to get fixed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had a positive experience with our team at Ken Ganley Subaru Wickliffe! It's great to know our service and communication met your expectations. Thank you for the feedback!
Always great service with personable staff that are
Always great service with personable staff that are accomodating and make getting what you need comfortable and like you are not just making a sale for them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe made your visit comfortable and accommodating. We appreciate the kind words and look forward to serving you again in the future!
Everyone very pleasant and helpful.
Everyone very pleasant and helpful. I have never had a bad experience at the Ganley Suburu dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team consistently provides pleasant and helpful service. We look forward to serving you again in the future!
Brian was beyond awesome to work with.
Brian was beyond awesome to work with. From chatting bout wrestling to being patient, informative and creating a non pressure environment, I'd say it's been my best dealership experience in many years. Kudos to Brian and Mike for helping to get a deal done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Brian and Mike made your experience at Ken Ganley Subaru Wickliffe so enjoyable. Thanks for sharing such positive feedback!
Everyone was so helpful when purchasing my vehicle they
Everyone was so helpful when purchasing my vehicle they all deserve 5 stars. It was a great car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt, we're delighted to hear that you had a great car-buying experience with us at Ken Ganley Subaru Wickliffe! Thank you for the five-star review and your kind words about our team. Enjoy your new vehicle!