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Ken Ganley Subaru Wickliffe

(3,066 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,066 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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I worked with Allie - she was a delight and truly made

I worked with Allie - she was a delight and truly made the purchase process so easy. Full disclosure: this is my third Subaru so I’m already sold on the car. But this dealership offered competitive pricing without the cringy “back and forth “ with the sales manager. Joe Russo listened to us which made the deal easy and painless. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Anne, we're delighted to hear that Allie and Joe made your experience at Ken Ganley Subaru Wickliffe smooth and enjoyable. Thank you for recommending us, and we hope you continue loving your Subarus!

Friendly wirh a no pressure sales approach.

Friendly wirh a no pressure sales approach. Professional staff who answered all our questions and then some.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Diane, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided a friendly and professional experience. Thank you for the kind words!

Excellent service, I was helped immediately as soon as I

Excellent service, I was helped immediately as soon as I walked in the door. Christian kept the focus on what I wanted in a car and went above and beyond explaining everything to me.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Kristina, we're delighted to hear that Christian provided you with excellent service at Ken Ganley Subaru Wickliffe. It's great to know he focused on your needs and ensured a thorough understanding of everything. Thank you for sharing your experience! Safe travels!

Brian Buchner was our salesman and he was great to work

Brian Buchner was our salesman and he was great to work with and very accomodating

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Cindy! We look forward to seeing you again! - Ken Ganley Subaru Wickliffe

Went in for an oil change and tire rotation.

Went in for an oil change and tire rotation. They did a great job inspecting the rest of my car, while I was there.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Person in charge was excellent.

Person in charge was excellent. He explained everything and was courteous and efficient. Would use him again.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a great experience with our team at Ken Ganley Subaru Wickliffe! It's wonderful knowing everything was explained clearly and efficiently. We look forward to assisting you again in the future! Safe travels!

Easy to work with.

Easy to work with. Highly professional, courteous, paying attention to details. Providing shuttle when needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Eugene, we're delighted to hear you had a seamless experience with our team at Ken Ganley Subaru Wickliffe. Thank you for highlighting the professionalism and attention to detail! Safe travels ahead!

Dealer response

Hello Eugene, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

They were very helpful is finding me a car that would fit

They were very helpful is finding me a car that would fit in my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! The team looks forward to working with you again! - Ken Ganley Subaru Wickliffe

Smooth easy process - love my new Outback!

Smooth easy process - love my new Outback! The team was nice without applying “used car salesman” tactics. Zac was very patient and calm.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Zac and the team at Ken Ganley Subaru Wickliffe made your car-buying experience smooth and enjoyable. Enjoy every moment with your new Outback!

Always a wonderful experience when I come to this

Always a wonderful experience when I come to this dealership. Everyone is super friendly and helpful with every need!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Linda, we're delighted to hear that you always have a wonderful experience with us at Ken Ganley Subaru Wickliffe! Thank you for your kind words and support. We look forward to seeing you again soon! Safe travels!