Skip to main content

Ken Ganley Subaru Wickliffe

(3,066 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,066 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

Want to share your experience with this dealership?

Write a review

Respectful and patient with us and listen to what we

Respectful and patient with us and listen to what we wanted and what we could afford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback about your recent experience with the Ken Ganley Subaru Wickliffe team! We hope we have the privilege of working with you again in the future!

Ganley Subaru of Wickliffe did a wonderful job of taking

Ganley Subaru of Wickliffe did a wonderful job of taking care of our 2018 Crosstrek. Giovanni on the Service Team was very helpful. My wife noticed her check engine light came on in the morning and I immediately took the car in for service even though I didn't have an appointment. They were able to squeeze us into what looked like a very busy day and resolve the problem. Thanks so Much Everyone @ Ganley!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sarvertim, we're delighted to hear that Giovanni and the Ken Ganley Subaru Wickliffe team were able to assist you promptly with your Crosstrek. Thank you for sharing your experience! Safe travels ahead!

Had a great experience, third subaru purchasing from this

Had a great experience, third subaru purchasing from this dealership. Very professional helpful people there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sam, thank you for your continued trust in Ken Ganley Subaru Wickliffe! We're delighted to hear you had another positive experience with our team. Enjoy the new ride!

Nobody like to replace Wheel Bearings, but at 120,000

Nobody like to replace Wheel Bearings, but at 120,000 miles, the car told us it was time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your review, Alan! We'll see you next time! - Ken Ganley Subaru Wickliffe

Super friendly and helpful from the minute I walked in

Super friendly and helpful from the minute I walked in the door and continued after i purchased the car. Would recommend to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Andrew, we're delighted to hear you had a great experience with us at Ken Ganley Subaru Wickliffe! Thank you for recommending us to your friends and family. Enjoy your new car!

Dealer response

Hi Andrew, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Allie is exceptional!

Allie is exceptional!! She was really great to work with and made us feel comfortable. She was extremely kind and professional. Very knowledgeable. You can tell she is very experienced! I will always stay with Subaru I just love them! Allie and her team are superb.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Allie and the team at Ken Ganley Subaru Wickliffe provided such a wonderful experience. Thank you for your loyalty to Subaru! We look forward to seeing you next time!

Very nice service and pretty fast.

Very nice service and pretty fast. I scheduled earlier online and they called me to confirm. It was very smooth when I visited there. Franco did everything and explained to me all the details. I appreciate that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Franco and the team at Ken Ganley Subaru Wickliffe provided you with such a smooth experience. Thank you for taking the time to share your positive feedback!

The staff is never too busy to put down what they are

The staff is never too busy to put down what they are doing to speak with the customers. The areas are always clean and neat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting the attentive service and clean facilities at Ken Ganley Subaru Wickliffe! We appreciate your feedback and look forward to seeing you again.

Was treated with respect and fairness in dealing with our

Was treated with respect and fairness in dealing with our trade for a new car. Joy and Joe were very helpful and took a lot of time with us to make sure we were happy and satisfied with our purchase, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that Joy and Joe provided you with respectful and fair service at Ken Ganley Subaru Wickliffe. We appreciate your feedback and are glad you're satisfied with your new car purchase!

Great service from beginning to end, and per usual!

Great service from beginning to end, and per usual! Can’t say enough good things about this service department. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that our service department at Ken Ganley Subaru Wickliffe consistently meets your expectations. We appreciate your support and look forward to serving you again!