Reviews
William was very thorough and helpful.
William was very thorough and helpful. A pleasure to work with . The dealership was very clean and attentive to customers . Would highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Deb, thank you for recommending us! We're glad to hear William and the Ken Ganley Subaru Wickliffe team provided a thorough and pleasant experience. We appreciate your support!
Very straightforward and easy to deal with.
Very straightforward and easy to deal with. Did not try to upsell. Understood what I wantes amd helped me get it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that your experience at Ken Ganley Subaru Wickliffe was straightforward and met your needs. We hope to see you next time! Enjoy your new ride!
Everyone is very friendly, helpful and knowledgeable.
Everyone is very friendly, helpful and knowledgeable. Customer service and sales staff are wonderful. I've had 3 Imprezas, great value for the price. Amazing quality, comfort, fun to drive, lots of safety features, good mileage and drives well in the winter weather.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lisa, thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team has consistently provided friendly and knowledgeable service. Enjoy driving your Impreza, especially during the winter months!
Gino and the rest of the staff were extremely helpful and
Gino and the rest of the staff were extremely helpful and straightforward. They met all of our needs and more throughout the whole process. We didn't feel pressured at all and the experience we had was positive in every aspect. Ken Ganley Subaru in Wickliffe has a amazing team in the used vehicle department.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Gino and the team at Ken Ganley Subaru Wickliffe provided such a positive experience for you. It's great to know they met all your needs without any pressure. Thank you for recognizing our amazing used vehicle department!
Joy is pretty amazing!
Joy is pretty amazing! I have never owned a Subaru before. Only ever test drove one once. Did not feel "the love" with my local dealership, so I made the over one hour drive to this one. Saw Joy's profile/reviews on their website and decided to ask for her. BEST MOVE EVER! She was absolutely awesome and I went home with an Outback that night. She stayed super late to go over the car with me and her after delivery follow-up is top notch. Go to this dealership and ASK FOR JOY, you will not regret it! Thank you so much Joy! -Missy & Jeff
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Missy, thank you for making the drive to Ken Ganley Subaru Wickliffe! We're delighted that Joy provided such a memorable experience and helped you find your perfect Outback. Enjoy every mile!
Friendly staff, easy to work with, love the car.
Friendly staff, easy to work with, love the car. The whole experience was enjoyable. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care! - The Ken Ganley Subaru Wickliffe Team
I have a 2019 Subaru Outback and always have it serviced
I have a 2019 Subaru Outback and always have it serviced here. It operates like a brand new car. Everyone here is professional, knowledgeable and very customer oriented. When I am ready for a new one, I’ll be coming back here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team will be so glad to hear they've made this a great experience for you! Thank you for your continued support! - Ken Ganley Subaru Wickliffe
Thanks again for doing a GREAT job!
Oil changes and rotations are so painless with Joe
Oil changes and rotations are so painless with Joe leading the way. All service advisors this dealership are top notch
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Benjamin, thank you for trusting Joe & the Ken Ganley Subaru Wickliffe team with your vehicle's maintenance needs! We're grateful for your support and look forward to seeing you next time!
Took my vehicle in for oil change.
Took my vehicle in for oil change. Great customer service and vehicle was finished quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robyn, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!
Great friendly service.
Great friendly service. Very knowledgeable and always ready to answer all your concerns and questions. Thank you especially to Joe for attention to my car service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your positive experience with Joe and the team at Ken Ganley Subaru Wickliffe! Thank you for highlighting our friendly service and expertise. We look forward to assisting you again in the future!
