Reviews
I brought my vehicle in for service three weeks prior.
I brought my vehicle in for service three weeks prior. I took it to a Subaru dealer in Painesville, Ohio for loud noise that I was hearing under the car. They told me that that was a regular noise and I just noticed it. The car is a 2018 that I bought in 2017 the car was never loud. It almost sounded like an exhaust system was going underneath the car. The only reason I didn?t bring the car to Ganley Subaru and Wickliffe was because I had to take a last-minute trip and I wanted to have the car tires rotated and the oil changed before my trip and they didn?t have an available time slot that would work for me. I was leaving in 24 hours I brought it to my regular Service at Ganley in Wickliffe and Giovanni heard the noise and took care of it. It happened to be my front bearings thank God I didn?t trust the other Subaru Service center and went back to Wickliffe. Their service is fantastic. They?re kind respectful and the prices are great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frank, we're so glad Giovanni and the Ken Ganley Subaru Wickliffe team could resolve the issue for you! We appreciate your trust in us and are happy to hear about your positive experience. Safe travels on all your future journeys!
Low key salesperson.
Low key salesperson. Ended up buying a smaller, less expensive car. No pressure. Everyone accepted and loved my dog.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a no-pressure experience and felt welcomed at Ken Ganley Subaru Wickliffe. It's great to know your furry friend was loved by our team too! Enjoy your new car, and we hope to see you both again soon!
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
great people and great service, answered all my questions
great people and great service, answered all my questions with easy explanations and was kind the entire time
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marekt, we're delighted to hear you had a great experience with our team at Ken Ganley Subaru Wickliffe! Thanks for the kind words and support.
Every aspect of my leasing experience was excellent.
Every aspect of my leasing experience was excellent. Not only were Joy, James, and Mike professional and helpful, they were also kind, funny, and personable. Never before has my car buying been so smooth. I feel 100% confident that I’ve bought from the right dealer, one I can trust to take care of my car now and 20 years from now.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eliza, we're delighted to hear that Joy, James, and Mike made your leasing experience so smooth here at Ken Ganley Subaru Wickliffe. Thanks for placing your trust in us! Enjoy the ride!
The experience of buying a car is always stressful but
The experience of buying a car is always stressful but Ken Ganley Wickliffe, Julia, and Mike made it as good as it could be. Julia did a great job balancing keeping in touch with me during the process but not pressuring me. Julia and Mike were patient and forthcoming with all of my questions. I feel like I was treated with respect and am happy with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Julia and Mike at Ken Ganley Subaru Wickliffe! We're glad to hear they made the car-buying process smooth and respectful. Enjoy your new vehicle!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I’m happy with my new car.
I’m happy with my new car. Allie was extremely helpful and answered all my questions. Everything has been great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you're happy with your new car! Allie and the Ken Ganley Subaru Wickliffe team are always here to help. Enjoy the ride!
Great communications throughout deal.
Great communications throughout deal. Staff (Joy) knew the cars inside and out and was a champion for the brand. The over experience was positive and well worth driving past three other dealers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Joy and the team at Ken Ganley Subaru Wickliffe provided excellent communication and service. Thanks for choosing us despite having other options, we appreciate your support!
Good customer service and will takes the time to show you
Good customer service and will takes the time to show you different car options that can definitely find your budget.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We're glad to hear that our team at Ken Ganley Subaru Wickliffe provided good customer service and helped you find options within your budget. Safe driving!
Always greeted, salesman took the time to answer all
Always greeted, salesman took the time to answer all questions, even stayed late to make sure everything was done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're glad to hear our team at Ken Ganley Subaru Wickliffe took the time to answer all your questions and ensure everything was completed. We appreciate your support!
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Alli is the BEST - you’re lucky to have her on your sales
Alli is the BEST - you’re lucky to have her on your sales staff - she knew what I really wanted in a car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Char, we're delighted to hear that Alli provided such excellent service at Ken Ganley Subaru Wickliffe! Thanks for sharing your experience with us.