Reviews
Jason and the service team at Ganley Subaru made the
Jason and the service team at Ganley Subaru made the required repairs and kept us informed throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tammie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ZERO STARS almost all non certified pre owned cars are
ZERO STARS almost all non certified pre owned cars are junk and brought of out of state auctions with little to no repair work done to ensure all financial responsibilities fall on the owner once purchase is completed Used Car Manager is extremely rude and resorts to intimidation when faced with conflict over issues. Are only focused on squeezing as much money out the customer instead of providing customers with a safe reliable vehicle
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Will, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Fantastic dealership,I would not buy a car anywhere else,
Fantastic dealership,I would not buy a car anywhere else, Christian Vasile is the best salesman in the WORLD,I service my vehicles only at Hanley East.A very happy customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We're delighted to hear that Christian and our team at Ken Ganley Subaru Wickliffe have earned your loyalty. We look forward to continuing to serve you! Enjoy your new ride!
Very good dealer!
Very good dealer! Treated me with respect the whole time that I was in there. Fixed me up with a great car that should last me for years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, Jake! We're honored that our team took excellent care of you during your recent Service visit!
Throughout past six years my experiences with Ganley are
Throughout past six years my experiences with Ganley are always excellent with Jason and Giovanni are excellent However today’s encounter with Giovanni exceeds my expectations He was very engaged to customer service with his attentiveness and consideration to my wait time As always,appreciate Ganley’s mission to make my service appointments so positive that I will always return Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Giovanni and Jason have consistently provided excellent service over the years at Ken Ganley Subaru Wickliffe. Your kind words about our team's attentiveness and dedication mean a lot to us. Thank you for your continued trust!
Just purchased my second car in 3 years from Cristian.
Just purchased my second car in 3 years from Cristian. He was a pleasure to work with, and very easy to achieve my goals in the purchase of a new Outback. Thanks !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff, we're delighted to hear Cristian made your second purchase with Ken Ganley Subaru Wickliffe a pleasure. Enjoy your new Outback!
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Brian was very helpful locating the car I wanted.
Brian was very helpful locating the car I wanted. He went above and beyond to make sure I was getting all the features I was looking for. I appreciated the communication throughout the process. I’ve never owned a Subaru or been to the dealership prior so it was added peace of mind when he gave my husband and I a tour of the service area and customer lounge so we know exactly where to go for future service appointments.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Brian was able to help you find the perfect car at Ken Ganley Subaru Wickliffe. It's great to know his efforts added peace of mind for your first Subaru experience. Enjoy your new vehicle, and we look forward to seeing you for future service appointments!
Working with Allie and Brandon was a breeze.
Working with Allie and Brandon was a breeze. The easiest and quickest car buying experience very with super friendly and knowledgeable folks. Allie has remained in contact over the first few days after my purchase to answer questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amanda, we're delighted to hear that Allie and Brandon made your car buying experience so smooth at Ken Ganley Subaru Wickliffe. Thanks for sharing your positive feedback! Enjoy the new ride!
All went great.
All went great. William was attentive and knowledgeable. Friendly staff and environment. Will choose this dealership again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that William and the team at Ken Ganley Subaru Wickliffe provided a great experience! Thanks for your kind words, and we look forward to seeing you again in the future.
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!
Excellent service all around.
Excellent service all around. Excellent service all around. Excellent service all around. Excellent service all
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the enthusiastic feedback! We're delighted to hear that your experience at Ken Ganley Subaru Wickliffe was excellent all around. We appreciate your support and look forward to serving you again!
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!