Reviews
Everyone was super friendly!
Everyone was super friendly! I had been in contact with them a few times trying to get things sorted, and they were all incredibly helpful and kind.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided you with friendly and helpful service. Thank you for sharing your experience, and please don't hesitate to reach out if we can be of further assistance!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! We look forward to your next visit! Take care!
We have now purchased 3 new vehicles at Ganley and our
We have now purchased 3 new vehicles at Ganley and our experience has always been excellent - fair, clear, and straightforward. Our most recent purchase was through salesperson, Tammy Zana - a pleasure to work with, as was working with the other staff..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Ken Ganley Subaru Wickliffe! We're delighted to hear that Tammy and the team provided another excellent experience. Enjoy your new vehicle!
They responded very quick to my call.
They responded very quick to my call. When I arrived at the dealership, I was greeted and helped immediately. A great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve, we're delighted to hear that you had a great experience with us at Ken Ganley Subaru Wickliffe. Thank you for the positive feedback!
Hello Steve, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Very professional and courteous.
Very professional and courteous. Kept me informed of the servicing of my car. Would go here again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ted, thank you for giving our Ken Ganley Subaru Wickliffe team an opportunity to earn your business! We appreciate your kind review and look forward to serving you again in the future!
Everyone is so friendly.
Everyone is so friendly. They are dog friendly too. Water bowl for pups. Service department always great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you enjoyed the friendly atmosphere and dog-friendly amenities at Ken Ganley Subaru Wickliffe! Our service department is always here to help, so don't hesitate to reach out if you need anything else. Thanks for sharing your experience!
There was no high pressure sales.
There was no high pressure sales. We said what we were looking for and they found it with a reasonable price. The sales team was friendly and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided a friendly and pressure-free experience for you. Thanks for sharing your positive feedback!
Smooth experience.
Smooth experience. Dealership that appreciate costumers. They really tried everything to have our business. Very respectful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a smooth experience with us at Ken Ganley Subaru Wickliffe. We appreciate your business and look forward to serving you again in the future.
Very professional, patient and caring.
Very professional, patient and caring. Treated us like a valued customers. Everyone was very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you felt valued and well taken care of at Ken Ganley Subaru Wickliffe. We hope to see you next time! Enjoy your new ride!
Low key salesperson.
Low key salesperson. Ended up buying a smaller, less expensive car. No pressure. Everyone accepted and loved my dog.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a no-pressure experience and felt welcomed at Ken Ganley Subaru Wickliffe. It's great to know your furry friend was loved by our team too! Enjoy your new car, and we hope to see you both again soon!
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I brought my vehicle in for service three weeks prior.
I brought my vehicle in for service three weeks prior. I took it to a Subaru dealer in Painesville, Ohio for loud noise that I was hearing under the car. They told me that that was a regular noise and I just noticed it. The car is a 2018 that I bought in 2017 the car was never loud. It almost sounded like an exhaust system was going underneath the car. The only reason I didn?t bring the car to Ganley Subaru and Wickliffe was because I had to take a last-minute trip and I wanted to have the car tires rotated and the oil changed before my trip and they didn?t have an available time slot that would work for me. I was leaving in 24 hours I brought it to my regular Service at Ganley in Wickliffe and Giovanni heard the noise and took care of it. It happened to be my front bearings thank God I didn?t trust the other Subaru Service center and went back to Wickliffe. Their service is fantastic. They?re kind respectful and the prices are great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frank, we're so glad Giovanni and the Ken Ganley Subaru Wickliffe team could resolve the issue for you! We appreciate your trust in us and are happy to hear about your positive experience. Safe travels on all your future journeys!