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Ken Ganley Parma Hyundai

(1,353 reviews)
Visit Ken Ganley Parma Hyundai
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 723-2571 (440) 723-2571
Used (440) 387-5832 (440) 387-5832
Service (216) 647-0708 (216) 647-0708

Reviews

(1,353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Parma Hyundai from DealerRater.

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Chris my salesman was extremely helpful and a joy to work

Chris my salesman was extremely helpful and a joy to work with! Very nice staff! Very easy transaction! Bought 3 cars from this dealer and would buy again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Ernie, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

Very friendly and understood what we were looking for and

Very friendly and understood what we were looking for and was able too find the car we could afford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best service

Everything was wonderful, the service and the staff. Will go again. The only thing is the restroom was out of service, maybe they can work to have another stall for the toilet in case one is out of service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Service rep was friendly and took me a few minutes before

Service rep was friendly and took me a few minutes before my appointment time. Work was done as promised on time. Very satisfied with the service at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We are always more than happy to assist you if anything else comes up. Take care!

The service attenuate was polite and friendly.

The service attenuate was polite and friendly.the service was completed in the time that I was told it would take.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mariekrofta, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Hyundai Parma

Antwan was very attentive & listened to what I wanted &

Antwan was very attentive & listened to what I wanted & needed. He did not pressure me at all. He didn't try to talk me into more then I could afford. I recommend going into Ganley Hyundai for your next vehicle. Everyone I worked with was nice & welcoming

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Just bought the car two months ago used and I already

Just bought the car two months ago used and I already have to have the brakes done which I did very expensive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Mac Cruz at Ganley reached out to me after I showed

Mac Cruz at Ganley reached out to me after I showed interest in a Hyundai they had in stock. I was given a fair trade offer and we made a fair deal via email. I made the trip to their Parma location and met Max I’m person. He could not have been nicer or more accommodating. My Hyundai was waiting on the delivery bay for me. After meeting Louis the financial specialist, all that was left was for Max to explain a bit about the car, hand me the keys and drive it home. I highly recommend Max and the folks at Ganley Hyundai of Parma.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great experience, no games, I have purchased several cars

Great experience, no games, I have purchased several cars from Ken Ganley Parma Hyundai. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Troy worked hard to get us the best deal for my family -

Troy worked hard to get us the best deal for my family - thank you Troy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Dawn, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!