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Liberty Ford Aurora

(423 reviews)
Visit Liberty Ford Aurora
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
New (440) 287-7696 (440) 287-7696
Used (440) 287-7808 (440) 287-7808
Service (440) 287-7505 (440) 287-7505

Reviews

(423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Liberty Ford Aurora from DealerRater.

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Excellent!!!

We are from Pittsburgh and I was looking to purchase a new mustang at a local dealership, for some reason the day we were going to buy it I was no crazy about it. In the meantime my husband found Liberty Ford online and notice there was the same mustang but a different color and called and was lucky to speak with Volante. Volante explained details about the car and also sent us more pictures and reached out to us again in the evening. We decided to take the road trip to Ohio the very next day and meet Volante and the car!!! We had the pleasure dealing with Volante, Keith and the finance pro, Anthony. These guys are top notch and I would drive again from Pittsburgh to buy a car from them from this Ford Dealership. They should be awarded on how down to earth, kind and funny they all were. It was such a fun day at Liberty Ford. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ms. Jan

I have purchased three cars at Liberty Ford in Solon . Tiffani handled all three of them with absolutely no pressure. The service dept. is excellent. I would never buy a car or have one serviced by any other than Liberty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Looking for a new vehicle

We had just begun to look for a new car with the Kia as our preference. When we arrived Tiffani Meighen Showed us the new Focus, and we were done shopping. The entire experience was very pleasant, and we purchased the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Norm, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

Great Customer Service

We have leased 3 cars from this location and will go back again. We deal with Marvin, and he is always willing to help us out even if we change our minds a few times. I feel he is very trust worthy and wants to go the extra mile for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Lisa! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Oil change

They are great I don't have to have appointment and they get me in and out quickly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The best,,,

Best dealership I ever dealt with..very considerate of my time & interest in getting the vehicle that I really wanted. I highly recommend Pete & Josephine as good sales people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback of our Staff's outstanding service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Great Purchase Experience

Worked with Rick on the sale and Mike on the finance end and it couldn't have been easier. Got a great Ford vehicle from a great Ford dealership. Would definitely recommend Liberty Ford of Solon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Used car purchase -Liberty Ford

I was very pleased with Richard Neathery of Liberty Ford in Solon. He showed me what I wanted and did not pressure me into anything. He was great to work negotiations with. I am very pleased with my certified used Ford Taurus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Another Excellent Experience

I recently purchased my 4th car at Liberty Ford in Solon. Rick Neathery is always my salesman. Rick has sold me a Mustang and a Fusion, and leased two Fusions with me. He always goes above and beyond his efforts to get me a great car for a great deal. I actually thought of looking at some Buicks, but I would not leave Rick to work with another dealership. I absolutely love my 2017 Fusion!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Working with Rick Neathery of Liberty Ford in Solon was the best experience buying a car. I would recommended work to any of my friends or family looking for a new car. Thank you Rick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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