Reviews
From start to finish we had wonderful customer service,
From start to finish we had wonderful customer service, explanation of all documents and exactly what we were wanting in our lease deal
From start to finish we had wonderful customer service,
From start to finish we had wonderful customer service, explanation of all documents and exactly what we were wanting in our lease deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This company is very pleasant they take care of you they
This company is very pleasant they take care of you they understand your needs and wants and the dealer that I dealt with her name is Lucy was very sweet and understanding
This company is very pleasant they take care of you they
This company is very pleasant they take care of you they understand your needs and wants and the dealer that I dealt with her name is Lucy was very sweet and understanding
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Liberty Ford is the BEST!
Liberty Ford is the BEST!!! I got the exact car I want for a great price! They went above and beyond with the deal!! I highly recommend using this dealership!!
Liberty Ford is the BEST!
Liberty Ford is the BEST!!! I got the exact car I want for a great price! They went above and beyond with the deal!! I highly recommend using this dealership!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly people.
Friendly people. Chris V. Was on top of everything. Show room is nice. Would recommend.
Friendly people.
Friendly people. Chris V. Was on top of everything. Show room is nice. Would recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jacob M.
Jacob M. Was great to work with. Very efficient team The team at this dealership is great to work with.
Jacob M.
Jacob M. Was great to work with. Very efficient team The team at this dealership is great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The people were great especially Chris in sales.
The people were great especially Chris in sales. Went to 2 other dealers neither wanted to help/work with me so glad liberty aurora did!!!
The people were great especially Chris in sales.
The people were great especially Chris in sales. Went to 2 other dealers neither wanted to help/work with me so glad liberty aurora did!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Russell, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Well the salesman lied to me about them installing a
Well the salesman lied to me about them installing a Catylitc theft protection and couldn't take it off the price. All it is is insurance. They didn't have decent tires on the truck and they needed to be replaced. Most decent dealerships would have replaced the tires being that new of a model. Yes I have buyers remorse and regret buying from them. I like the truck, but not the dealer where they add on cost to the truck you don't need or want. When it was all said and done I could have gotten a brand new truck for same payments.
Well the salesman lied to me about them installing a
Well the salesman lied to me about them installing a Catylitc theft protection and couldn't take it off the price. All it is is insurance. They didn't have decent tires on the truck and they needed to be replaced. Most decent dealerships would have replaced the tires being that new of a model. Yes I have buyers remorse and regret buying from them. I like the truck, but not the dealer where they add on cost to the truck you don't need or want. When it was all said and done I could have gotten a brand new truck for same payments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The customer service was wonderful.
The customer service was wonderful. Our sale's person Brain Hinze was excellent. He listened to what I was looking for and found it on their web site. It was not even on the lot yet. He kept in contact with me about the arrival date. Held it so we could be the 1st to check it out to see if it was what I wanted. I did purchase it. When I had a question a few days later on the paperwork he and co-worker were able to explain it to me. After serval weeks I still was not understanding how some of the features worked. I stop back at the dealership the co-worker who had help out with the paperwork was there (unfortunately I didn't get his name). He came out right way and showed me how the features I was having difficulty with worked. He was very patient with me. I now feel confident in using the different things my SUV can do. I all so stopped at the auto parts department. I wanted to get cross rail for the roof rack on the SUV. They were able to find me cross bars for the moonroof that would work without voiding the warranty. Everyone that I met was very friendly and helpful.
The customer service was wonderful.
The customer service was wonderful. Our sale's person Brain Hinze was excellent. He listened to what I was looking for and found it on their web site. It was not even on the lot yet. He kept in contact with me about the arrival date. Held it so we could be the 1st to check it out to see if it was what I wanted. I did purchase it. When I had a question a few days later on the paperwork he and co-worker were able to explain it to me. After serval weeks I still was not understanding how some of the features worked. I stop back at the dealership the co-worker who had help out with the paperwork was there (unfortunately I didn't get his name). He came out right way and showed me how the features I was having difficulty with worked. He was very patient with me. I now feel confident in using the different things my SUV can do. I all so stopped at the auto parts department. I wanted to get cross rail for the roof rack on the SUV. They were able to find me cross bars for the moonroof that would work without voiding the warranty. Everyone that I met was very friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have bought more than 50 vehicles from Liberty Ford.
I have bought more than 50 vehicles from Liberty Ford. They have always been fair and look out for my best interest!
I have bought more than 50 vehicles from Liberty Ford.
I have bought more than 50 vehicles from Liberty Ford. They have always been fair and look out for my best interest!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our salesman Bob Scheatzle made the process easy and
Our salesman Bob Scheatzle made the process easy and efficient. We knew we wanted a Bronco Sport Badlands; he located that model with our specifications and had everything ready in less than a week. This is our third new vehicle purchase from Liberty Aurora in the past 5 years. The whole Liberty Aurora team is great to work with.
Our salesman Bob Scheatzle made the process easy and
Our salesman Bob Scheatzle made the process easy and efficient. We knew we wanted a Bronco Sport Badlands; he located that model with our specifications and had everything ready in less than a week. This is our third new vehicle purchase from Liberty Aurora in the past 5 years. The whole Liberty Aurora team is great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car