Reviews
Purchased 5 cars here, would not go anywhere else.
Purchased 5 cars here, would not go anywhere else. Service is great! Always clear on work and completion. Very efficient and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Luke was great.
Luke was great. Very personable. Took very good care of me. The parking brake adjustment took an hour. Told me what was wrong. Great dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They sold me a open part and it was bad.
They sold me a open part and it was bad. I don't understand why they will not refund me my money. I am a pregnant single mom who got screwed over 300 dollars on a faulty part. The part was opened and retaped and resold to me. They can kiss my butt
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi there, Thanks for bringing this to our attention. We sincerely apologize for the inconvenience of receiving a faulty part and understand the frustration behind this situation. Our team is dedicated to providing quality products and service, which is why we'd like to help resolve this issue promptly. Please reach out to our General Sales Manager, Eli Elias, at elias@brunswickautomart.com, so we can speak directly on the matter. Your feedback is valuable to us, and we want to make this right.
My salesman was Ramiz Abujaradeh.
My salesman was Ramiz Abujaradeh. Very kind, caring & knowledgeable. I have never had a Subaru before but he actually made me fell some comfortable & I trusted him! And that I fell in love with the car considering that it had everything I wanted. And its always a plus when the price was right & I bought it! Ramiz was outstanding & I would buy another car from him again! Go see Ramiz Abujaradeh Thank You for the wonderful experience! I have told all my family and friends about you & how wonderful my experience was!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service advisor was awesome!
My service advisor was awesome! He researched how i may avoid a further incident with my auto!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My salesman, Ramiz Abujaradeh, was very helpful,
My salesman, Ramiz Abujaradeh, was very helpful, courteous, and knowledgeable about the product I purchased, a Subaru Crosstrek Limited. All my interactions with him were very pleasant. He answered every question and followed up my purchase by inquiring about my experience and satisfaction. This is my first Subaru product and I am very pleased with the service I received.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional, efficient and outstanding
Very professional, efficient and outstanding communication. Bailey service advisor kept me informed and up to date. Very timely in and out in about an hour. Best service experience I've had in a long time. They will definitely continue to get my business.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First visit for service.
First visit for service. Appointment was easily made over the phone. Arrived and checked-in. Very easy. Waiting area was almost full but I easily found a seat after getting a coffee. Car was ready before promised. Check-out/payment was quick. Everyone was professional yet friendly and helpful. Best service I ever had across many dealerships over the years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Responsive to issue and provided a loaner since the work
Responsive to issue and provided a loaner since the work could not be completed within a one-day time period.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Have leased my Subarus at Brunswick Auto mart for many
Have leased my Subarus at Brunswick Auto mart for many years. Always top notch sales and service so I travel from the east side all the way to Brunswick even though there is a Subaru dealer 5 minutes from me in Bedford. Worth the gas. This time Eric Holley took care of us. He gave us expert knowledge, professionalism and patience. His TLC made the lease turn in and repurchase painless. Financing with Mr Hawkins was also pleasant and painless. Experience A+ from start to finish!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
