Skip to main content

Brunswick Auto Mart

(3,489 reviews)
Visit Brunswick Auto Mart
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (216) 539-9195 (216) 539-9195
Used (440) 497-4009 (440) 497-4009
Service (330) 460-5146 (330) 460-5146

Reviews

(3,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brunswick Auto Mart from DealerRater.

Want to share your experience with this dealership?

Write a review

They always take care of me.

They always take care of me. Always professional always friendly, ready willing and able to help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Clean showtoom friendly people no pressure from anyone

Clean showtoom friendly people no pressure from anyone knowledgeable people good hours. Clean cars. Fair lrices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent work by sales man and entire staff.

Excellent work by sales man and entire staff. All questions were answered in person and in follow-up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They are always friendly and helpful in the service dept.

They are always friendly and helpful in the service dept. They explain everything clearly so that I understand what needs to be done to my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I highly recommend buying or leasing a car from Brunswick

I highly recommend buying or leasing a car from Brunswick auto mart! My entire experience has changed my perspective regarding car dealerships. Courtney was so friendly and helpful during the whole process and continues to be so helpful. Courtney went above and beyond for me. I never felt pressured only supported through the whole process. For that, I am so grateful. My kids even had a great time at the dealership and even commented how kind she and other staff was! Again, I highly recommend to everyone! I absolutely love my Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have bought 7 vehicles from BAM and have had a great

I have bought 7 vehicles from BAM and have had a great experience every time. Customer service is top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Real people selling great cars.

Real people selling great cars. Everyone is so kind and helpful and takes the time to explain in great detail all the whistles and bells on my new Crosstrek! I would recommend them to anyone who loves a Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

There was great everybody there treated me with respect

There was great everybody there treated me with respect and I enjoyed it and your dealership looks clean and the service department looks great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brunswick Auto refuses to service vehicles they sold

Brunswick Auto refuses to service vehicles they sold after the vehicles reach 9 years old. I was told by the service manager that "there is nothing I can do for you" to fix what is causing the ABS Brake and traction control light to illuminate on my Chrysler minivan. I bought the minivan brand new from Brunswick Auto! The dealership obviously does not stand behind their product or care about their customers. Beware of this before doing business with them! The conversation with the service manager occurred today, 7/12/24

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you’ve experienced during your recent service visit. Customer satisfaction is our top priority, and we would like to speak with you directly to discuss this matter further. To address your concerns, please reach out to our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com. We hope to have the opportunity to work towards a resolution and improve your experience in the future.

Jay and Terry were very helpful!

Jay and Terry were very helpful! They listened to what I wanted and made the experience great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.