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Great Lakes Honda

(1,147 reviews)
Visit Great Lakes Honda
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2022 consumer dealer award
New (888) 380-1189 (888) 380-1189
Used (866) 523-2586 (866) 523-2586
Service (330) 752-0987 (330) 752-0987

Reviews

(1,147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nice selection of vehicles.

Nice selection of vehicles. Very efficient. Works with your budget! Would definitely recommend to go there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recognizing the efficient experience and diverse vehicle selection at Great Lakes Honda. We appreciate your recommendation.

Very happy with my vehicle, GLHW has a great team, they

Very happy with my vehicle, GLHW has a great team, they worked with my budget!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear our team could assist you in accommodating your budget at Great Lakes Honda. Your satisfaction is important to us. Enjoy your new vehicle!

Everyone treated us very well and worked with us to make

Everyone treated us very well and worked with us to make sure we were pleased with our purchase. They took the time to listen and make sure we understood everything about the Pilot we ended up purchasing and some of the other packages and protection services they offer. We didn’t feel pressured into any decision we made. I would go back to purchase another Honda there without question.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing your positive experience at Great Lakes Honda. We appreciate your feedback on the Pilot purchase and our packages. Your endorsement means a lot to us.

First time at this dealership and the experience was

First time at this dealership and the experience was great compared to several others I've been to over the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your generous feedback. Great Lakes Honda is committed to offering a wonderful dealership experience and we're grateful for you recognizing that.

Finance manager was very helpful Salesperson was very

Finance manager was very helpful Salesperson was very helpful but not on same page with finance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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I purchased a Honda Accord recently at this dealership.

I purchased a Honda Accord recently at this dealership. Everyone I encountered was very professional and helpful. Would highly recommend our salesman, Said Cushmeer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about your Honda Accord purchase at Great Lakes Honda. Your feedback on our team's professionalism and helpfulness is much-valued. Thanks for recommending us!

Bidur G.

Bidur G. and Thomas O. were very helpful. They are both professional and informative. They aren’t pushy like a lot of salesmen. I got a great car at a reasonable price. I would recommend them both and Great Lakes Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate hearing your journey with Great Lakes Honda. Our team strives to ensure customers like you are informed and respected during their purchase process. Thanks so much for choosing us for your new car.

Shai was helpful and kind.

Shai was helpful and kind. I knew the style of car I wanted but had never leased. He worked to help me understand the lease process and to feel comfortable going from purchase to lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you found our team at Great Lakes Honda helpful as they walked you through the leasing process. Don't hesitate to get in touch if there's anything else we can assist with.

Very helpful and responsive.

Very helpful and responsive. They were committed to making the buying experience pleasant and accommodating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We appreciate your feedback about our dedicated service at Great Lakes Honda. We aim to make the purchasing process smooth and enjoyable for our customers.

I sold my Honda Civic, a lease to Great Lakes Honda and

I sold my Honda Civic, a lease to Great Lakes Honda and was given a very fair offer, which was explained to me. I worked with T.O. and everything was resolved to my satisfaction. I would HIGHLY recommend this dealership. It is a clean, friendly, professional place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know your experience leasing and selling your Honda Civic at Great Lakes Honda met your expectations. We pride ourselves on offering fair deals, and our team ensures every process is transparent. Thank you for endorsing us based on the warm atmosphere of our dealership.