Skip to main content

Vyletel Buick - GMC - Volkswagen

(54 reviews)
Visit Vyletel Buick - GMC - Volkswagen
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (586) 933-5057 (586) 933-5057
Used (586) 933-5340 (586) 933-5340
Service (888) 638-7615 (888) 638-7615

Reviews

(54 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vyletel Buick - GMC - Volkswagen from DealerRater.

Want to share your experience with this dealership?

Write a review

We worked with Gary and he was very kind and helpful with

We worked with Gary and he was very kind and helpful with making our choice of the right SUV for us. I would recommend him highly. I am a first time GMC buyer and I will never buy anything else again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Super people who made the buying experience a joy.

Super people who made the buying experience a joy. Go there, they’ll take care of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Scott Just listened to what I needed and got me just

Scott Just listened to what I needed and got me just that. Made the purchasing process easy, exciting, and explained everything. Second time purchasing a vehicle here and from Scott. I will not go to anyone else because I know he will never steer me wrong. Thanks Scott your the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Brought my sons 2006 Touareg in for service left front

Brought my sons 2006 Touareg in for service left front headlight out passenger side wiper not working and a tire rotation was told light and wiper could not be repaired because the don’t have parts for that year vehicle so all they did was rotate tires and charged $180 rotation was $20 the cashier told me they don’t have parts for vehicles older then 10 years and told me to talk to service representative he said how do we know what’s wrong with vehicle with out inspection if you don’t have parts don’t accept the job cost me $160 for nothing total ripoff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I requested an e-price on this vehicle n never got a

I requested an e-price on this vehicle n never got a reply or a quote

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They had just the car that I wanted.

They had just the car that I wanted. Working with Donnie was great. No hidden fees. I knew just what I wanted and they delivered. Took some extra steps to make the process easy. I traveled a long way to get to the dealership. They understood that I made it worth while. I'd go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Horrible mis diagnosis of my Sons GTI.

Horrible mis diagnosis of my Sons GTI. After multiple visits they relied on an off sight opinion by someone who had not test drove the vehicle and or laid hands and eyes on it! Replaced unnecessary parts and sent my son home! With an ok to drive the VW. As a result internal unfixable damage occurred to the engine, rendering the vehicle useless!!! Don’t ever go here folks. Fair warning stay away!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a great time with Matt was a pleasure

Salesman Matt Ceci is the best hands down. My wife is now the proud owner of a Volkswagen Atlas. In our opinion Matt is Salesman of the Year. Linda & James

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service advisor Bill Dube made my day . Thank's !

Vyletel Volkswagen in the only thing going smooth in my life. BILL DUBE went far and beyond my expectations of good service. There's no more that I can say. Thank's Richard Chapman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Highly recommend avoiding for service to your vehi

I had been quoted multiple different prices for the same brake job which raised red flags but thought I could trust them with a simple oil change. When they returned my car my seat was in the position of the last person to drive it and my car was making sounds it simply hadn't before. I don't expect any recompense but I urge others to beware going to this dealership for service. I will never return.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No