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Preston BMW

(154 reviews)
Visit Preston BMW
Sales hours: 10:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:30am–6:00pm
Tuesday 10:00am–6:00pm 7:30am–6:00pm
Wednesday 10:00am–6:00pm 7:30am–6:00pm
Thursday 10:00am–7:00pm 7:30am–6:00pm
Friday 10:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (330) 368-3082 (330) 368-3082
Used (330) 368-3042 (330) 368-3042
Service (330) 368-3091 (330) 368-3091

Reviews

(154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston BMW from DealerRater.

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Al did a great job along with help from Joe Beinke.

Al did a great job along with help from Joe Beinke. Christina was very helpful also with the paperwork. All friendly, professional and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that our team provided you with friendly and professional service. Thank you for choosing Preston BMW, and we appreciate your kind words.

Outstanding customer service !

Outstanding customer service !!! Everyone is extremely knowledgeable and happy to assist and answer any questions This is the go to place for us every time we need a vehicle. !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your kind words about our team at Preston BMW. It's great to know you find us helpful for your vehicle needs.

Al is a very positive sales representative, he always

Al is a very positive sales representative, he always directs us to the best vehicles for our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Purchased a used kia the sales process was very easy.

Purchased a used kia the sales process was very easy. The finance process was quick and they take the time to explain everything. I would recommend this place for your next car Purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for recommending Preston BMW. We're glad to hear about your smooth experience with the Kia purchase.

I just took delivery of my fourth BMW X3.

I just took delivery of my fourth BMW X3. My experience with Preston has been great each time. Buying a new car was made easy when dealing with the right people. Service on my cars has been done very well without any problems. Highly recommend going to Preston BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words and continued trust in Preston BMW. We look forward to assisting you with any future needs.

Highly recommend this dealership .

Highly recommend this dealership .. made it an easy process .. in and out .. Jennifer took the extra time to go over everything and helped me set the app up on my phone .. very helpful .. thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad you had a seamless experience at Preston BMW. Our team appreciates your kind words and is always here to assist. Take care!

This is my second buying experience with these fine

This is my second buying experience with these fine people I won't go anywhere else. There great to work with. Your in your out. Your not stuck there all day and half a night like other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for trusting Preston BMW again. We appreciate your kind words and look forward to working with you in the future.

Good experience buying my new X5 there.

Good experience buying my new X5 there. They had the vehicle I wanted and were easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Preston BMW. Enjoy your new X5!

They keep you there alllll day long but are very

They keep you there alllll day long but are very knowledgeable and works with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your patience with Preston BMW. We appreciate your feedback and look forward to assisting you in solving things further via our service today.

My purchase experience working with Joe B was

My purchase experience working with Joe B was outstanding. No pressure and he was very knowledgeable of the car and helping me with setup. It couldn't have been better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Preston BMW is glad to know you had such a smooth purchase experience. Our team works hard to create pressure-free and informed interactions for all our customers. Enjoy your new car setup.